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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 131-140 of 863 reviews
Jul 9, 2023
Reviewer name: KJM7275
5 out of 5 stars
5 out of 5 stars review

You need this bed frame!!

We purchased this for delivery to our house in FL, on Memorial Day, 2021. We did not live here permanently until August 2022. We could not be happier with our 2 twin-XL mattresses, which together make a king bed. The beds are hooked together somehow. This took us less than 15 minutes to put together - it’s already in one (2 for king) folded pieces. All he did was plug in the attached motors, programmed the remotes, screwed the height adjusters together - we used all three, and he was done. The bed has 2 massage functions with 3 speeds. Each remote can be individually set so we don’t disturb each other. We both love the tv tilt function. The top of the mattress raises up and forward - no need for extra pillows to watch tv. I had a spinal fusion in 12/2022. The massage function felt so good. We have the Dreamcloud 14” hybrid mattresses, and have no problems. There are 2 USB ports on each side, up by the top of the frame. I found them to be slow. There are 2 memory settings for each side. The only thing missing, is a continuously lighted remote. As soon as you press any button, it immediately comes on though, so I guess that’s all it needs to do. Some frames have a blue light under the frame, to light your way to the bathroom. They cannot be turned off. No thanks. I need total darkness.So it’s good the remote is not continuously lit. This also comes with legs that screw together, so you can adjust the height of the base. Oh, and it does fit inside of our Ethan Allen wooden bed frame!! Of course, there is no need for the 10-12 wooden slats. The rest of the bed was assembled around the frame by DH. I cannot say enough good things about this frame!! After my surgery was when I realized there are 3 different massage speeds on the top - mid-chest area, and the legs. I used the leg massage on the ‘roughest’ speed, which felt great, to try and prevent blood clots. It must have worked! This bed is made of solid steel. I expect a long life. The reason we went with this frame, is after going to multiple mattress firms, we realized that unless you were getting a Tempur-Pedic, all the frames were ‘no-name’. This fact plus Sam’s backing, relieved our minds when purchasing something so different than anything we had before. Also, the ‘tv tilt’ feature was expensive in the mattress stores. It’s included here. One salesman gave me a good tip - when putting the fitted sheets on each piece, put the head and foot all the way up. Put on the sheet. Flatten the bed, and the sheet is sucked into place. The steel bar at the bottom, keeps the mattress in place, but definitely makes it difficult to tuck the top sheet and blanket in.

Helpful?4RIWWS0NKVOO13589217281
Apr 16, 2022
Reviewer name: Mountainmama1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works well.

Very heavy! Be sure to have 2-3 strong men to set up. Instructions were not very helpful about where to plug power cord into bed. Backup battery power is useless because instructions advise against having batteries installed unless power is out, but outlet is inaccessible once bed is set up. Bed works well and very comfortable.

Helpful?4RIWWS0NKVOO13589217281
Mar 13, 2022
Reviewer name: Terri P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely LOVE this bed

From the ordering process to the delivery everything went very smooth! It was delivered a lot sooner than expected. I received tracking info and shipping updates every step of the way. The price was great as well. I did a lot of research before actually landing on this bed. Looked at many beds that were a lot higher in price but did not offer the features that this one has! Pillow tiki, dual massage usb outlets just to mention a few. Absolutely LOVE the bed! Wasn’t one for massages but let me tell you! It is wonderful I’ve used it every night since I got the bed. To quote my daughter “sleeping flat is for lames”. This is one of the best investments I’ve made. So far so good. I would definitely recommend this bed and encourage folks to purchase it from Sam’s Club. As a matter of fact I bragged about it so much that a friend purchased the same one. Imagine that. Lol.

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Apr 3, 2023
Reviewer name: HipAndBackProblems
1 out of 5 stars
1 out of 5 stars review

HipAndBackProblems

It worked wonderfully for the first year, then battery went out on the frame and even changing it out wouldn’t make the bed lift, vibrate or do anything it’s designed to do. It says there’s a 10 year limited warranty so we’ll see if this is actually honored. However, this product has been disappointing thus far. If it breaks with limited use after a little over a year. Im not impressed!

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Mar 5, 2022
Reviewer name: Aga
4 out of 5 stars
4 out of 5 stars review

Great value!

Overall, I’m satisfied with this purchase. I purchased the Queen and the FedEx driver put it on driveway instead of front door. I can understand why he did that as I nearly pulled a groin trying to get it into the garage by myself. Eventually, two middle aged females were able to bring it in the house but it was awkward/heavy and might’ve involved some bad words. Might help to open it up before moving to remove legs and battery box. Assembly was easy (just screw in legs and connect a wire) but it took some time as the bedroom lacked necessary space to flip that monster of a bed frame into an existing sleigh bed. Once flipped onto its legs, it slides easily. Has the basic up/down positions for top and bottom as well as zero g. For some reason the zero g position adds pressure to my back but adjusting it and creating a favorite preset has remedied that. Some nights I only use the head tilt. That’s a nifty feature that I didn’t know that I’d need. I’d suggest using the remote app as it has an alarm clock that you can set—and the bed will move in an upright position. Cracks me up. The app is flawed though as the alarm sound rarely goes off. The movement usually wakes me up though. Good value for price—especially if purchased during a sale period. Recommend only if you have a helper to help you get it in the house and to flip over post leg assembly.

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Mar 23, 2021
Reviewer name: cjones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best adjustable frame price is perfect

This is one we have not used yet. It is in guest room. We also bought a split king for my husband and i. Wish we had not waited so long we love it. It is not a wall hugger one. Ower nightstands have a pull out tray. We are glad we did not buy a more expensive one. We are happy.

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Apr 11, 2023
Reviewer name: Cat
3 out of 5 stars
3 out of 5 stars review

Holy vibrations batman!

I have had this bed frame for several years and I absolutely love almost everything about it except the 'massage' feature. It's not massage it's vibration of varying intensity. I hate it and 99.995 out of 100 times that I touch the remote I hit the darn vibrate button, then it's a fight to find a button to turn it off. I sneeze the vibrate button gets pressed. I touch the side table, the vibrate button gets pressed. My cat lays beside me the vibrate button gets pressed. I'm scared my foundation is going to crumble much like the walls of Jericho. I am writing this review solely based on my irritation with how easy the vibrate button gets pressed and how annoying it is to try to get it to turn off. I'll never own one with 'massage' again, without a doubt!

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Dec 16, 2019
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Full featured for great price.

Only had 2 weeks but good so far. Bought because has lot of features for low price. Like that i can program 2 positions and has batteries in case power goes out. Solidly built. No complaints so far and would recommend based on limited experience.

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Mar 21, 2022
Reviewer name: C Smith
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

You get what you pay for

This bed does do all the things the ad says it will, it just does it on a very simple scale. The pillow tilt doesn't tilt the pillow so much as it raises the head of the bed a little more. My mattress is a foam mattress so it's compatible with this bed but when the foot is elevated, the mattress points straight up in the air - it would be helpful if there was a way to secure the mattress to the base so it bends like it's supposed to. The massage feature? Well, it vibrates the mattress so yes, you get a "massage". For the cost of this bed, yes, it does what it's supposed to. I would not pay a penny more than I did.

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Jan 26, 2019
Reviewer name: mweav
5 out of 5 stars
5 out of 5 stars review

Genius design

I just got this queen-sized adjustable frame a few days ago. Brilliant design. Whoever came up with the fold in half and 6 legs for solid support is genius. I was replacing a queen-sized Serta adjustable frame. We moved the Serta frame to my sister’s which required 3 people and had to put it on top of my van to move (other choice was to remove over 30 screws to dissemble). This Sam’s Club adjustable frame, I was able to move it around and completely install it by myself! It was easy!!! Works wonderfully. You can truly sit up in the bed, the massage is stronger, and having the USB ports to plug in the phone to charge overnight is wonderful.

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