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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,637 ratings856 reviews
  1. 5 stars80% (1,314)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (52)

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Showing 121-130 of 856 reviews
Oct 30, 2019
Bob
4 out of 5 stars review

Verified Purchase

Love it

Great bed at a reasonable cost

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Nov 16, 2023
Richard
5 out of 5 stars review

Fantastic feeling with the members premium mattress feels great love it.

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Nov 22, 2025
youngk44
5 out of 5 stars review

Great adjustable frame!

I really love this adjustable bed. I use the remote feature on my phone as the actual remote is very easy to select the wrong settings. Do not buy the Member’s Mark 12-Inch Gel Memory Foam Mattress in Medium firmness for this frame. The mattress is so soft on the edges, I felt like i was going to roll off the side of the bed. i have to sleep in the middle of the bed to feel comfortable.

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Jun 20, 2021
Tammy
5 out of 5 stars review

Verified Purchase

Great price, easy setup, all the bells & whistles!

So easy to set up. I did it by myself...it is heavy, so a 2nd set of hands would be helpful, but not necessary. Open the box, open the frame...attach the legs, plug in the power cords/boxes, slide in the mattress support bar...done. The massage is very nice, as is the zero gravity button. I am so happy I got this from Sam's and saved myself hundreds of dollars.

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Nov 29, 2025
KAREN
5 out of 5 stars review

Best thing since sliced bread!

I have been over the moon about our split-king, in the 2 twin-XL configuration. We bought these 2 frames on Memorial Day weekend of 2021! I don’t see how I could be happier. We were looking in a family-owned mattress store when the salesman told us there are only a handful of companies that make these frames. They are then sold with the exact same remotes, just rebadged with the sellers name on them, like Tempurpedic, Sleep Number, etc. We have never had an instance of aggravation. Everything works beautifully. My bed is used all the time - I have had 2 back surgeries =. 2022 and just recently in 8/2025.I use the massage feature all the time, I also raise and lower the head/feet to help in getting out of bed, I say this to show how well this frame is holding up, under what I think are kind of severe conditions.

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Jul 13, 2025
Mark
4 out of 5 stars review

Verified Purchase

California King Adjustable Base

After only getting one of two pieces, FedEx has a Master tracking number and then another tracking number on the 2nd part. FedEx delivered the box with the master tracking number took a picture and my delivery was final. FedEx automated customer service prevented me from getting to a human for two days. I finally got to a human and was told my package 📦 was delivered, now I had to explain how to see the other tracking number to FedEx customer service representative she was nice and click on the links I asked her to and then she started a process to rerouting my lost pakage back to me. I had actually talked to Sam's Club and was told I received my package they were satisfied. Four days latter FedEx was telling me my package is lost and they don't seem to care. Back to Sam's club that first guy hung up on me because I paid for something and only received half, and the camouflage of FedEx showed I received my package and anybody looking at the picture hwould believe I was a lying, corporate America gotta fix the dumb the concept of the master tracking number was new to me and I don't know the FedEx Sam's Club shipping and product delivery system but I have to explain it, to everybody I talk to about getting what I paid for delivered. Sam's Club has automated return if your missing parts so I clicked that and started a return ticket with a replacement shipment not really sure what that was gonna do. At this point it is like a new video game pushing buttons to see what happens. I called Sam's Club customer service to speak with a supervisor. He followed my instructions on how to see the second package 📦 he put me on hold and talked to FedEx by the end of the call he assured me FedEx would be rerouting my package back to me. Itold him about the replacement shipment and asked him to cancel it. FedEx found my package in Kernersville NC and tracking showed it was actually heading here for the third time. FedEx was showing another master tracking number and another camouflaged tracking number heading my way. Things are really moving now I got one of two pieces here the list package 📦 rerouted for the second time actually heading here with a replacement shipment heading here. Delivery day FedEx guy at the door, he has the lost package 📦 and the replacement shipment 📦 📦 and a shipping label to pick up the 📦 I have for the return. So I give him the one I have take two 📦 📦 from him and refuse the third 📦 . Finally I have both halves of my California King Adjustable Bed Base 🛌. I assemble it since the mattress arrived three days ago. I get it together ❤️ batteries in the remote jumper wire connected bed works fine. Unit on right as you lay in it is noisy when raising and lowering the foot of the bed. Having all the trouble getting this thing here I deal with the noise. I don't want to disassemble this bed my old one was crap and I'm not putting it together while I go thru the BS of another replacement as it would have to be packed reday for shipment when FedEx arrived with a 25% possibility of it being noisy after all four pieces were here and I kept two random selection and one of those is noisy.

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Dec 11, 2021
AB
5 out of 5 stars review

Verified Purchase

Buy this base!!!!!

Buy this base! Do not hesitate. My husband has had blood clots in his leg and had to put pillows to elevate his legs. But wow this base is awesome. We just elevate the foot to comfort. And he also has GERD. Elevate your head as few inches and it’s life changing. It’s also has USB plugs and vibrates!! The price is the best I’ve seen. Came fast!!

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Apr 29, 2020
Alphonso Stark
5 out of 5 stars review

Verified Purchase

Massage and adjustable bed-wonderful.

Really enjoying this adjustable bed. Will never go back to a non adjustable bed. It was so easy to set up. And the fact that I can use my iPhone or iPad Bluetooth connection to adjust the bed is a great feature. I’m also enjoying the massage feature. Helps after doing workout.

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Jun 13, 2022
lmkwinery
4 out of 5 stars review

Verified Purchase

Owner’s Manual update needed

Remote and bed wouldn’t pair. Owner’s manual did not match online version or the instructions given on the phone. It spoke of pushing the learn button on the motor, with a light indicating pairing. Then pressing the the learn button on the remote within two seconds. There were no buttons on the motor. (The picture on the included instructions and the picture on the online instructions were different.) There were two openings, no buttons or light indicator. The customer service rep I spoke with in the phone, said you needed a paper clip or pin to double click the learn button on the motor (similar to what to have to do to remove a SIM card from a cell phone). A new motor and remote were sent within 3 days and a technician came to my home and installed the new motor along with pairing the remote. The technician had to redo the wiring layout. When installed the same as the old motor, the foot wouldn’t raise, and the Zero G didn’t work. After multiple tries while using the remote, everything worked fine. He mentioned the new motor installed the opposite of the original.

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Aug 18, 2023
Larry
4 out of 5 stars review

Verified Purchase

Yeah, this is cool.

I got it for recovery from a surgery and I need my feet elevated. I wish the foot would raise up about 20% higher. I use a couple of pillows to help, but it is much better than not having it. The vibrate massage is cool. It has 3 settings and can be separate for feet and head or all together. I'm enjoying sitting up, and love the zero gravity feature.

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