I needed a replacement for the hinges on my composter. Talked to Mr. Wilson; he was very friendly and helpful. My replacement arrived quickly. Thanks!

I purchased the composter about 4 years ago and it has done great work for me. I had to purchase new hinges last week which were shipped immediately and worked well!

We purchased our Duel Composter almost 5Years Ago this is the first time that we needed any repair Parts. I spoke to “Hunter” who was friendly,courteous And very helpful. (He is an asset to your company). Thank You in advance for your help.

[This review was collected as part of a promotion.] Item was missing screws and I had to pay someone to put it together. Tasker had to go to home depot for missing parts.

Composter has been great. Cotter pin bent and another item broke. I emailed to lifetime and they replaced at no charge. Great customer service. Thank you

I just got this and thankfully I did not allow my husband to put it together by himself because it is definitely a two man job. They even give you two sets of instructions which I really appreciated; so I didn't have to read over his shoulder. It was a lot of assembly but I think it will be a good composter.

The barrels seem nice, but definitely wasn’t prepared for the build process. Took two of us a good chunk of a day. Not the easiest project. One of the pins that held the locking mechanism in place broke. Luckily we had a spare that worked.

We’ve had this for a while. Hinges and hardware are NOT stainless steel. They should be. Trying to use the web site for parts or waiting forever if you call seem really unacceptable. I would pay extra for stainless hinges and/or latches, but that’s not an option. If you buy one of these, grease the hinge pins heavily and paint all the parts with rust prevention paint

We bought it on October 2025. It takes a lot of patience and time to put it together. After using it for 4 months, it does not have enough aeration to create the environment for worms to thrive. No worms = no compost. We've been composting in our California backyard for 20 years. Our 2 plastic bins were finally past repair. The Lifetime being elevated is a great concept, but it desperately needs a lot more air. We put a good amount of plant matter, etc. in one of the bins - instead of going from slightly smelly to no odor (this is a sign the worms are doing their job), it just smelled, there no worms - I had put a lot of worms in to get it started. It just smelled like rotting material. Compost when it is finished, has no odor. The Lifetime also has several rust spots which given the weight of the barrel when full, is disconcerting. I now prop the doors open so it gets more air - that takes away the heat it needs to make compost. It is a great concept with a serious design flaw.

Lots of pieces n you need lots of tools.