Bought two years ago and one door hinge broke but was replaced by lifetime with no worries. Just make sure its level when you set it up and it will work for you also.

I've had this composter for several years but the hinges on one of the bins rusted and will no longer operate. A new set is being sent to me free of charge. Great service!

We’ve had this for a while. Hinges and hardware are NOT stainless steel. They should be. Trying to use the web site for parts or waiting forever if you call seem really unacceptable. I would pay extra for stainless hinges and/or latches, but that’s not an option. If you buy one of these, grease the hinge pins heavily and paint all the parts with rust prevention paint

We bought it on October 2025. It takes a lot of patience and time to put it together. After using it for 4 months, it does not have enough aeration to create the environment for worms to thrive. No worms = no compost. We've been composting in our California backyard for 20 years. Our 2 plastic bins were finally past repair. The Lifetime being elevated is a great concept, but it desperately needs a lot more air. We put a good amount of plant matter, etc. in one of the bins - instead of going from slightly smelly to no odor (this is a sign the worms are doing their job), it just smelled, there no worms - I had put a lot of worms in to get it started. It just smelled like rotting material. Compost when it is finished, has no odor. The Lifetime also has several rust spots which given the weight of the barrel when full, is disconcerting. I now prop the doors open so it gets more air - that takes away the heat it needs to make compost. It is a great concept with a serious design flaw.

Lots of pieces n you need lots of tools.

Lifelong gardener, age 69, wanted a composter for many years, sooo glad I made this purchase. Love the double bins

Very happy with the product and can attest to a wonderful customer service experience to replace some rusted hinges after a year of use.

I bought this years ago and when the hinges finally rusted off, they send me new ones at no charge. Thank You.

We bought this about a year ago. It is well built and customer service is great. We are very pleased with it

Customer service exceeding my expectations and provided replacement parts to make my composter basically new again!