An excellent composter that should last. It's a well thought out design. However be prepared for the time it will take to put it together and pay close attention to the build instructions. For example I misread the manual and proper assembly of the first barrel took about 45 mins and because of that, the second one only took me 10mins! It took me about 3 hours in total to put it together. A metric socket set (11 %26 13mm) will make assembly easier.

I am pleased with the product. But I’m disappointed that I got two instead of just one that I ordered. So far no one has picked up the return for credit even though we have followed instructions to the letter for return. Please help me get this done.

[This review was collected as part of a promotion.] Hi I'm living in the UK and when the straps on my Double Drum Rotating Composter broke with being several years old. I thought I would email the company to see if they could help me. They returned the email straight away and asked how they could help. With an exchange of a few emails the straps were on there way and a week later they arrived at my home. What a great company. Well done

We alternate the barrels and it works fine. Did have some rust on one hinge so be sure to put grease on it when assembling (like I didn't). I think the stuff used for garage doors would be great, that's what I have on there now. But no problems, animals try to get in but give up after a while.

Bought the Lifetime Double Composter Tumbler a couple of years. Turned out to be a great choice. Our only problem is the two door hinges. Both rusted and the doors could not be opened. One call to customer service and my problem was fixed. Sending me two new and improved hinges at no cost to me.

This unit has performed beyond our expectations, beyond the warranty period A bear tried to beat this unit up, it made off with the part of the barrel by the door opening. I contacted Lifetime, and told them of my Dilemma.I was in contact with a service rep by the name of "Alejandro" he was extremely friendly,patient, and knowledgeable. He located the part, and even though it was beyond warranty, sent it free of charge to me in Canada. Very impressed with him, and lifetime products. You don't see service and generosity like this very often, Thanks so much, will buy lifetime products again.

The hinges for the Composter had rusted through so I called the Customer Service. The wait on the Customer Service Line was a little long, but as soon as I was able to connect with Drocha everything worked out pleasantly. She asked me to provide her with pictures of the rusted out hinges and within 2 days they were in my mail box. She was a pleasant and thorough.

I have had this composter now for over 5 years and is has been working great. This has been sitting out in the weather full time and just now had to replace a couple of parts that are getting close to rusting out. I live in Houston with 90% humidity most of the year and I would have expected more trouble. Called into customer service and they replaced the parts free of charge. I have owned Lifetime products for many years and have always been pleased with the products and customer service.

Really nice, heavy duty barrel composting unit. I gave it 4 stars because it was a bear to assemble, two people definitely needed to put it together. Otherwise, I really like it.

I have had my composers for a few years now. The hinges rusted out after a few years. I thought I was out of luck and needed to find a new option. Luckily I checked out their website and called customer service. They sent me replacement hinges free of charge and I received them within a few days of calling. The service was friendly, easy and prompt. I am really impressed!