[This review was collected as part of a promotion.] Hi I’m living in the UK and when the straps on my Double Drum Rotating Composter broke with being several years old. I thought I would email the company to see if they could help me. They returned the email straight away and asked how they could help. With an exchange of a few emails the straps were on there way and a week later they arrived at my home. What a great company. Well done

Well made, replaces a prior unit that lasts 10 years. The bands around the barrel add significant strength and stability. Easy to put together if you follow the instructions closely. Putting the first two sides together is the trickiest part - as when the third side goes in the first 2 can separate.

I have had my composers for a few years now. The hinges rusted out after a few years. I thought I was out of luck and needed to find a new option. Luckily I checked out their website and called customer service. They sent me replacement hinges free of charge and I received them within a few days of calling. The service was friendly, easy and prompt. I am really impressed!

I just got this and thankfully I did not allow my husband to put it together by himself because it is definitely a two man job. They even give you two sets of instructions which I really appreciated; so I didn’t have to read over his shoulder. It was a lot of assembly but I think it will be a good composter.

I have had this composter now for over 5 years and is has been working great. This has been sitting out in the weather full time and just now had to replace a couple of parts that are getting close to rusting out. I live in Houston with 90% humidity most of the year and I would have expected more trouble. Called into customer service and they replaced the parts free of charge. I have owned Lifetime products for many years and have always been pleased with the products and customer service.

We’ve had our composter now about two years, and always leave the doors facing up, however despite doing that, the hinges that open the doors became rusted, and one finally broke, causing the door to fall off as soon as you loosen the clasps. I called customer service and they sent 2 replacement hinges just in case the other breaks. Customer service was friendly and there wasn’t any hassle getting the issue resolved. We were able to replace the hinge and it’s back to working order again!

The hinges for the Composter had rusted through so I called the Customer Service. The wait on the Customer Service Line was a little long, but as soon as I was able to connect with Drocha everything worked out pleasantly. She asked me to provide her with pictures of the rusted out hinges and within 2 days they were in my mail box. She was a pleasant and thorough.

Being able to rotate the composter speeds everything up. During the summer here in Ohio (may-august) I can create a drum of compost every month. I use one for grass clippings and horse manure while the other has both plus vegetable kitchen scraps. Keep the hinges oiled, or they will rust. Lifetime service and support is AAAAA#1

I have this Double bin composter, and can say it’s part of our life. Composting helps our garden at the most! Lighter trash to be picked up to the land fill, our trees and all vegetation are very well and happy with every 6 weeks of 50 gallon of compost going into the ground by our tiller! Thanks lifetime for designing this equipment!

Bought the Lifetime Double Composter Tumbler a couple of years. Turned out to be a great choice. Our only problem is the two door hinges. Both rusted and the doors could not be opened. One call to customer service and my problem was fixed. Sending me two new and improved hinges at no cost to me.