We have the double bin rotating bin and love it. However, being in the Hawaii weather, the hinges rusted off in less than a year. We reached out to Lifetime and Dany responded within 24 hours, and within 3 days, we had two complimentary replacement sets of hinges. We now add a little oil to prevent the rust. The customer service is excellent and I will definitely purchase more Lifetime products.

The hinges for the Composter had rusted through so I called the Customer Service. The wait on the Customer Service Line was a little long, but as soon as I was able to connect with Drocha everything worked out pleasantly. She asked me to provide her with pictures of the rusted out hinges and within 2 days they were in my mail box. She was a pleasant and thorough.

I have had this composter now for over 5 years and is has been working great. This has been sitting out in the weather full time and just now had to replace a couple of parts that are getting close to rusting out. I live in Houston with 90% humidity most of the year and I would have expected more trouble. Called into customer service and they replaced the parts free of charge. I have owned Lifetime products for many years and have always been pleased with the products and customer service.

I have this Double bin composter, and can say it’s part of our life. Composting helps our garden at the most! Lighter trash to be picked up to the land fill, our trees and all vegetation are very well and happy with every 6 weeks of 50 gallon of compost going into the ground by our tiller! Thanks lifetime for designing this equipment!

I bought the 100 gallon composter in 2017. At the end of 2019 I notice the sign of wear and rust in the hinges and latches of the composter. I send an email to the Lifetime customer service, I explain the problem and asked how I could purchase new parts for my composter. After few weeks I received email that the parts were being shipped to me. My composter is an essencial part of my garden and the recycling of vegetables and other plant remains. I have to say that the customer service and the composter are the best!!

I bought the double barrel compost bin over a year ago. I should have kept the hinges greased, but I didn’t, and one of them rusted together. When I opened the door one day it broke. I Emailed Lifetime thinking I would have to buy parts but before I knew, they were sending me parts at no charge, ( warranty ). It’s nice to see there are still companies that care about their customers and their product reputation. Thanks Lifetime.

We’ve had our composter now about two years, and always leave the doors facing up, however despite doing that, the hinges that open the doors became rusted, and one finally broke, causing the door to fall off as soon as you loosen the clasps. I called customer service and they sent 2 replacement hinges just in case the other breaks. Customer service was friendly and there wasn’t any hassle getting the issue resolved. We were able to replace the hinge and it’s back to working order again!

We alternate the barrels and it works fine. Did have some rust on one hinge so be sure to put grease on it when assembling (like I didn't). I think the stuff used for garage doors would be great, that's what I have on there now. But no problems, animals try to get in but give up after a while.

This unit has performed beyond our expectations, beyond the warranty period A bear tried to beat this unit up, it made off with the part of the barrel by the door opening. I contacted Lifetime, and told them of my Dilemma.I was in contact with a service rep by the name of "Alejandro" he was extremely friendly,patient, and knowledgeable. He located the part, and even though it was beyond warranty, sent it free of charge to me in Canada. Very impressed with him, and lifetime products. You don't see service and generosity like this very often, Thanks so much, will buy lifetime products again.

Being able to rotate the composter speeds everything up. During the summer here in Ohio (may-august) I can create a drum of compost every month. I use one for grass clippings and horse manure while the other has both plus vegetable kitchen scraps. Keep the hinges oiled, or they will rust. Lifetime service and support is AAAAA#1