All aspects of the unit are a huge step up from any composters I’ve used in the past. Super clean operation and great customer service.

We bought this about a year ago. It is well built and customer service is great. We are very pleased with it

Very happy with the product and can attest to a wonderful customer service experience to replace some rusted hinges after a year of use.

Lifelong gardener, age 69, wanted a composter for many years, sooo glad I made this purchase. Love the double bins

I bought this to replace my wife's single barrel composter which was falling apart. It was a bit time consuming to put together and is really a 2 person job for some of it. The instructions were fairly clear which is a breath of fresh air for something coming from China! So far it seems very sturdy and well built and my wife is very pleased with it.

First box we received was missing several parts. It was a huge pain to return it. When we finally got the second box, the assembly took days. As none of the parts would fit. The holes were too small for some of the bolts, drilled off to not fit, etc. Such a waste of tike and the return process was noybthe greatest the second time arpund.

Replaced parts that were damaged

The main hinges gave out after several years but lifetime replaced them free of charge!

Many scraps put in machine and become dirt for to feed plants and spread around on ground

The only problem I've experienced is a rusted hinge. The build and quality are excellent.