Set aside about 4 hours to put this together and that is if things go smoothly. Had to drill out some plastic nuts they provide. Once completed, one on the barrels didn’t lock. Tried calling for support and hung up because wait time was too long.

I've had this composter for several years but the hinges on one of the bins rusted and will no longer operate. A new set is being sent to me free of charge. Great service!

Lots of pieces n you need lots of tools.

Composter works great, does its job. Takes some time to assembly, just go slow and easy, should take about 1.5 hours to assemble.

We bought this about a year ago. It is well built and customer service is great. We are very pleased with it

All aspects of the unit are a huge step up from any composters I’ve used in the past. Super clean operation and great customer service.

Good instructions and labeling with your be video available. Really helped with assembly. Have not used for compost yet but seems to function well

Very happy with the product and can attest to a wonderful customer service experience to replace some rusted hinges after a year of use.

Was missing parts and Justin and Darwin were such great help with all I needed . Thank you for the great service . You guys went above and beyond .

I bought this years ago and when the hinges finally rusted off, they send me new ones at no charge. Thank You.