Purchased 5 years ago,and the tumblers provided my gardens with full of nutritions they needed. Upon requested, they supplied a new full set of accessories including the tumbler's hook/loop for replacing the old rusted ones. It is great service.

I bought this about 2 years ago. some of the hinges and parts inside have rusted, but they have sent me new parts and i am thrilled. Not many things you buy make it so easy to solve simple problems. super thankful

[This review was collected as part of a promotion.] Dual Composter corner pieces are failing. Contacted Customer Service/Parts and they asked how many I needed and shipped them out - no charge!

I bout the dual composter over a year ago and the hinges, screws, etc rusted and the plastic body started warping. Customer service was very helpful to get me a replacement.

We bought this composter from Costco sometime ago since we didn't have much luck with one we'd purchased previously. We thought this would be ideal having the 2 tumblers to spin,making the breakdown of materials so much easier.

Delivery came within specified time. Product is very study and solid, but extremely easy to use. Took a little longer to assemble than expected, but well worth the effort. Can't wait for the first round of "finished" product!!!

I bought this unit in August, 2012. Our temperatures can range from -30 to almost 100. It has held up throughout these temperatures and, on occasion, from overfilling.

One of the bins on my composter was rusted shut and as a result of that had to really pull on it to get it opened - I called customer support and sure enough once they got the replacement parts they sent them out and the rest is NEW history

[This review was collected as part of a promotion.] Don't like the opening handle mechanisms; they can rust and get hard to use. Also, the main aerator bars can rust completely through and break, see pic. Warranty customer service is great though!

[This review was collected as part of a promotion.] I bought this composter over 8 years ago and am still using it. The hinges and locking hardware corroded but were replaced as a courtesy by Lifetime products.