Hello Jim, thank you for reviewing our Midea Duo 10,000 DOE Smart Inverter Portable Air Conditioner. We apologize for the issues you've experienced with your units. However, we're glad you were able to return it. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Hi, Maggie. Thank you for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We apologize that you've had some trouble with your AC's installation. So that we can better assist, please email us today at DigitalSupport@midea.com and reference case number 111900558. Midea Customer Care. (BBB A+ Accredited Business)

Hi, Rosaldu. Thank you for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry that you've experienced noise issues with your AC. For troubleshooting assistance, please email us today at DigitalSupport@midea.com and reference case number 111901441. Midea Customer Care. (BBB A+ Accredited Business)

Hello Ram, Thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We're sorry that your unit has not been performing as expected. For assistance with troubleshooting, please contact us at digitalsupport@mide.acom. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Hello Bonnie, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear that your exhaust hose broke and that your customer service experience was unsatisfactory. We'd love the opportunity to rectify the issue and hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.