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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4.1 out of 5 stars
stars361 ratings228 reviews
  1. 5 stars63% (229)
  2. 4 stars13% (47)
  3. 3 stars6% (23)
  4. 2 stars4% (16)
  5. 1 star13% (46)

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Showing 91-100 of 228 reviews
Aug 11, 2024
Debbie C
5 out of 5 stars review

Verified Purchase

Great product!!

Works great and was easy to install. It was really nice of the company to give the consumer all the parts that could possibly be needed for MANY different window configurations Would definitely purchase again.

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Jun 11, 2025
Jerry R Stewart
5 out of 5 stars review

Verified Purchase

this our second. differentg location

works good

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Apr 8, 2026
anonymous
5 out of 5 stars review

Quiet and powerful

Unit is very quiet and works well. I don’t like the pin system for adjusting the window plate. Works very good at keeping the upstairs of my townhome cool during the summer. This unit is kind of big but it’s quieter than smaller ones.

Helpful?1R7ZAUUFJPMO13585924495
May 16, 2024
homeowner
2 out of 5 stars review

cool and wet

This unit cools good but it doesnt pull any moisture out even when set to dry. We had it operating 2 weeks and still at 70% humidity. aadded a dehumudifier and got down to 50% but AC unit should be able to do this. I wouldnt buy this unit again. Buy one that doesnt bring in outside air/ only exhaust air. Just my 2 cents.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi homeowner, thank you for reviewing our Midea Duo 10,000 Smart Inverter Portable Air Conditioner. We're sorry to hear that the unit's performance did not live up to your expectations. This unit is equipped with an internal drain tray which, when filled to capacity, will display a P1 error code as an indicator to drain the unit. However, the primary function of this unit is to cool the room. If you need to dehumidify the space, we recommend using a dehumidifier. If you have any further comments or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Care. (BBB A+ Accredited Business)

Jun 13, 2025
some guy
4 out of 5 stars review

Works great, but...

It will not work when plugged into a GFCI outlet or a circuit that is GFCI protected. I bought it to use in a detached garage which has all GFCI protected outlets, (per code), so i had to return it. With that said, I think this would be an excellent choice for inside the house using an unprotected circuit.

Helpful?1R7ZAUUFJPMO13585924495
Jul 5, 2023
Sams Club
1 out of 5 stars review

Horrible venting system.

The worst venting system. I tried everything to hold the flimsy hose assembly together, but it was a puzzle with misfitting pieces. I tried to tape it, I had 2 people try to hold it together, but we gave up after an hour and took it back. The people at Sams couldn't figure it out. The instructions were not helpful at all. I wonder why they couldn't make the part that connects the vent hose to the window just 1 piece instead of 5 cheap pieces that don't work. Don't waste your money. It was heavy and horrible to take back. I never plugged it in.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Sams Club. Thank you for your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry to hear that you had some trouble with your AC's installation. For any remaining questions or concerns, please email us today at DigitalSupport@midea.com and refer to case number 111851844. Midea Customer Care. (BBB A+ Accredited Business)

Jun 21, 2025
houseofreg
5 out of 5 stars review

Works Great!

I've had this Midea inverter for almost 2 years now (going on our third hot summer). Zero complaints. This unit works great, and one major advantage is how quiet it is. Its installed in a bedroom one of my family members sleeps in, so its quiet enough for that environment. Theres a youtube video thats done very well that shows you how to install it, so I'm not understanding the complants about lack of instructions. One change I made was installing the foam on the panels instead of on the window, because pulling the adhesive-backed foam off the window when storing the unit for winter leaves a sticky mess on your window frame. I recommend this unit. About to buy 2 more for my in-laws.

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May 8, 2024
jayrx93
3 out of 5 stars review

Not compatible with GFCI outlet

I wish it had a note or anything that says 'it will trip gfci outlets'. It works for about 5mins, then it trips the gfci outlet. I had to search online on why it does that, and it turns out that inverter AC's are not compatible with GFCI's. My whole second floor only has gfci outlets, so it's useless to me unless I change the gfci outlet to a regular one.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, jayrx93; thank you for reviewing our Midea Duo 10,000 DOE Smart Inverter Portable Air Conditioner. We apologize that the unit's outlet requirement did not meet your expectations. The unit needs to be directly plugged into a standard wall outlet for optimal performance. If you have any more comments or concerns, please don't hesitate to contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Sep 11, 2024
ns407
3 out of 5 stars review

let down by the window bracket.

Does a good job cooling. The downfall as others have mentioned is that the window assembly for the exhaust is truly a piece of junk. I had to use gorilla tape to keep it in place. The instructions are also awful. Not sure I could recommend buying it just based on how big of a pain it was getting the window assembly done.

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reply from Midea Team

Hello, ns407. Thank you for reviewing our Midea Duo 10 000 DOE Inverter Portable Air Conditioner. We're sorry that the quality of the exhaust hose did not meet your expectations. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Oct 3, 2025
Sad Customer
1 out of 5 stars review

Piercing high-pitched sound on cooling

This unit looks nice and cools well. However, immediately upon switching it into cooling mode a very high frequency ear piercing sound is noticeable above the hum of the fan. It stops immediately when you switch it into regular fan mode but starts again as soon as it's put back into cooling mode. Seems to be coming from inside the unit. I've only had it for 1 day now and I'm not sure I can deal with that if continues again tomorrow. Yikes. Also please note that most of the reviews for this product are paid or a result of a promotion.

Review from Midea
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reply from Midea Digital Support

Hello Geoff90. Thank you for posting your review on our Midea DUO 10,000 BTU SACC Smart Inverter Portable Air Conditioner. We're sorry to hear about the high-pitched sound coming from your unit. We would like to work with you to resolve the issue. Please reach out to us at digitalsupport@midea.com.