Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter forVerified Purchase
Cool air in August.
It was easy to put up in a mobile home. It’s great for small room. But not much more. Put a fan close by and it cools. Enough to need a jacket or throw I would recommend this for a friend.
Hi, Jenny. Thanks for reviewing the Midea Duo 10,000 BTU Window Air Conditioner. We're happy your AC's easy setup and cooling have been satisfactory. Midea Customer Care. (BBB A+ Accredited Business)
Verified Purchase
A/C
Very nice unit. Cooling is great. Its pretty quiet, runs smooth and transitions automatically from fan to cooling without a bunch of noise for uninterrupted sleep. :)
Very quiet, but a pain to install
Very quiet compared to anything Ihave ever had. Even set to 70 degrees, it is cold. Absolutely love it. Only complaint, it is not seal tight. You can see day light through the connection for the window section. Also, it was a bit of a pain to install it. But its fine. Totally worth it.
Glad we decided to get this
Due to my HOA absurdly banning my removable window A/C unit as a "structural modification" to our condo, I had been researching these portable units for a year or two, but had been skittish due to mixed reviews. Well, the misery-inducers at the HOA came after the low-hanging fruit again, so this year, I was forced to make the change. Well, wow, is all I can say - I am VERY happy that I did! This Midea Duo is awesome. Cools fast, stays cool, great features (the phone app being huge), and is of a low enough profile that the joy-killers can't see it. There was some jerry-rigging of foam (plus a little extra needed) to seal up cracks, and yeah, it takes up a bit of space indoors, but who cares? It's just where we sleep and shower, and it is (rapidly) 66 degrees in there whenever we want (90 plus outside). We'll be removing it for the winter soon, but I'll be excited to re-install it next summer; it is a tad pricey, but you gotta pay for comfort. It's great.
Not compatible with GFCI outlet
I wish it had a note or anything that says 'it will trip gfci outlets'. It works for about 5mins, then it trips the gfci outlet. I had to search online on why it does that, and it turns out that inverter AC's are not compatible with GFCI's. My whole second floor only has gfci outlets, so it's useless to me unless I change the gfci outlet to a regular one.
Hello, jayrx93; thank you for reviewing our Midea Duo 10,000 DOE Smart Inverter Portable Air Conditioner. We apologize that the unit's outlet requirement did not meet your expectations. The unit needs to be directly plugged into a standard wall outlet for optimal performance. If you have any more comments or concerns, please don't hesitate to contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)
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I purchased this unit it was good at first then I kept getting the P1 code. I tried draining it from the bottom drain which is in a terrible location. I followed the instructions on how to do it. Water was everywhere. The drain is to low. I will never purchase this model again.
Hello, nickname. Thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry that the unit's draining process did not meet your expectations. If you do not want to manually drain the unit each time, it can be continuously drained by attaching a garden hose to the upper plug. If you have any questions or concerns, please get in touch with us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)
Horrible venting system.
The worst venting system. I tried everything to hold the flimsy hose assembly together, but it was a puzzle with misfitting pieces. I tried to tape it, I had 2 people try to hold it together, but we gave up after an hour and took it back. The people at Sams couldn't figure it out. The instructions were not helpful at all. I wonder why they couldn't make the part that connects the vent hose to the window just 1 piece instead of 5 cheap pieces that don't work. Don't waste your money. It was heavy and horrible to take back. I never plugged it in.
Hi, Sams Club. Thank you for your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry to hear that you had some trouble with your AC's installation. For any remaining questions or concerns, please email us today at DigitalSupport@midea.com and refer to case number 111851844. Midea Customer Care. (BBB A+ Accredited Business)
Stopped working after 5 months. No refund.
Stopped working after 5 months. Tried to return it, Sam's wants me to ship it? I can't even fit this thing in my car. Contacted Midea customer service, they asked a whole bunch of idiotic questions and then told me i MIGHT get a check in the mail in 3 weeks IF they decide to refund me.
Hello Stephanie, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry that your unit failed to perform after five months of use and for the customer service you have received. For additional support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)
Overall pretty happy. Shipping was not ideal.
Acquired and installed this week. Unfortunately, when it was delivered by Fedex, it was placed inverted on the sidewalk with the bottom styrofoam dislodged to the point that it was completely disengaged on one edge (could see inside the package, and packing material was poking out). Fortunately, there was no obvious physical damage; however, I am concerned that the unit may not perform well long term. At certain fan speeds, there is also some "buzzing" sounds like vibrating plastic that are much louder than the unit itself. This was installed in a sliding RV window. The included pieces JUST fit, and I didn't have to make any permanent changes to either the window or the unit itself. I did have to use Metal tape to seal unavoidable gaps in the window installation (corners with radii in them), and I'm not super-confident in the structural integrity of the window mount - not a fault of the unit - specific to this installation. I am very bothered by the gaps left between the clips in the duct piece and and the slots in the window mount, but it can only be so precise. I can always use something to seal them up. One thing I found is that the duct is NOTABLY warm when the unit is operating at high power - not hot per se, but enough warmth to convince me that it's adding to the heat load. I've seen some reviews where they claim the duct doesnt' get warm. I suspect they weren't checking it at max load. Aside from the occasional buzzing, the unit is doing a good job so far, but we're only four days in. I can't help but want to get this unit replaced due to the lack of confidence I have in the condition and way it was delivered.
Hi Steve1234, thank you for sharing your feedback of our Midea Duo 10,000 DOE Inverter Portable Air Conditioner. We apologize for the unsatisfactory delivery experience; however, we're delighted to hear that you are enjoying the unit's performance. This unit is not designed to work in an RV; for optimal performance, we recommend using it in a standard home. Have a great day! Midea Customer Care. (BBB A+ Accredited Business)
Life saver!!
Arrived home with our new born son only to find our air conditioning was out. We are blessed to have a larger than average house. This unit not only kept our living room very cold but it also kept the baby’s room very comfortable. It was easy to put together, had it up and running in minutes. We use it all the time. It definitely helps with the electric bill as well. Couldn’t recommend anything more highly!!
Hello, fuzzy wuzzy. Thank you for reviewing the Midea 10,000 BTU Portable Air Conditioner. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)