We've been really happy with this AC. It was easy to set up, runs surprisingly quiet, and does a great job cooling our space, especially during the recent heat. I really like the inverter system because it keeps the room comfortable and consistent without constantly cycling on and off. The app and smart controls are also a nice bonus. Overall, it feels well designed, efficient, and much better than other portable AC units we've used. Definitely happy with the purchase!

Works very well, installation not the easiest and the instructions are not the clearest.

I am very pleased with the portable AC, it works great. I have been using it for several weeks. The design that causes the condensation to evaporate by passing over the hot coils seems to work as I have not had to drain water. The only thing I would have liked is some sort of screen for the vent. We have bees and other flying pests that find open areas around the house. I did not feel comfortable with the open vent. I figured a regular screen might create some airflow resistance so I used 1/4" hardware cloth that I had on hand to cover the vent as a deterrent before I installed it in the window. In my opinion, the manufacturer should provide something for this purpose.

It's a larger machine than some of the other portable AC units I've seen and used but it does the job nicely. Many programmable features like timer, temperature, fan speed and oscillation and different modes such as cool, dehumidify and more. It works so well that we haven't had to use our central AC much even with outside temps in the mid to upper 90's. So it's worth a try. Only downside is it's a heavy and bulky model so hopefully, it won't have to be picked up or moved much. But still worth trying it.

The hose was a bit tough to insert in the window slider since the 4 clips don't seem to hold as snugly as they should. The instructions were helpful for assembly and installation. The unit is pretty quiet. We like the feature where the vent can be taken off oscillation and stay fixed at a desired spot.

The “instructions” WERE NOT user friendly. Then, this morning when I turned it back on the LED display had “AP” - I had to download the manual into Adobe and do a search before I found a notation on PAGE 22 with the answer. The “manual” IS NOT model specific and should be. Cools - to what I expected.

Great AC, but not as portable as I though it might be. I have portable ACs in the past that could be wheeled around easily from room to room. This one is a bit heavy and cumbersome to set up to be truly portable. On the other hand, it cools great. Or at least it did until I made the connection to the included remote. I couldn't get the AC and the remote to work together well. I finally became frustrated, unplugged the AC, and took the batteries out of the remote to kill that connection so that I could operate the AC manually. I was not happy with that ordeal. I wanted to return it, since it was not exactly what I wanted, but I learned that there was only a 48 hour return period. Now, I'm stuck with an AC that I don't want. I'm a bit angry about that because it wasn't cheap. I won't be making purchases like this online from Sam's club again. I mean 48 hours? Really?

I bought this unit in hopes of keeping my master bedroom 10° cooler than the rest of the house. I only use it at night and I'm only looking for the room to be 77°. I don't think these are wild demands personally. This unit can't count cope with it. It worked fine from March until late June, and then it abruptly stopped cooling the room. What it seems to do is run the compressor for 1.5 minutes and the air that it produces is cool. It's around 70 which is cool in our hot climate. The problem is 1.5 minutes of cooling with another five minutes of the unit recovering and cooling down is never gonna get the room to 77. It's never gonna get the room to 80 when it is 85 or 86 outside, that's been what I've been observing with it. Also the side of the unit that is responsible for exhausting error the air that comes out that gets to about 130°. I just wonder if this thing is overheating either way it's not gonna cool my room when it's 100° outside and like I said I'm not looking for crazy levels of cool. I'm not looking for the room to be 70 or 60 or anything like that I'm just looking for like 77 to 80 it can't do it. So if you're in a warm climate like Texas, you're gonna have to buy a different unit. I've had much cheaper offbrand units that have done much better job than this one has when it actually gets hot so it works until it's actually hot and then it just dies.

Worked fine until it didnt. I haven't had it for more than a month and the inside circuit board started glitching and kept resetting the air conditioner every 5 minutes. I performed a hard reset by unplugging the air conditioner from the outlet for a couple hours and RIP. Won't turn on. Now I have to disassemble the whole unit from the window and drag the heavy unit down two flight of stairs to load in to my car. Sams will refund me the money but since I paid for it at a discounted price I now have to pay full price because of the cheap quality of product. Absolutely horrible product. Biggest regret i made to buy a brand ive never heard of.

Ordered as new but received used at least I guess so. The box was completely missing the bottom looking like it had been cut off. The unit was actually taped with a lot of clear tape into the box. Looking inside the box I saw no packing materials and saw dirt all over the unit. I didn't bother to take the unit out of the box. Who knows how long it had been used and what kind of dirt and whatever else there is present. I don't think any bits and pieces were there. I ordered new and expected new. I had to return and buy elsewhere because this was no longer available.