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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4 out of 5 stars
stars
425 ratings271 reviews
  1. 5 stars62% (263)
  2. 4 stars13% (56)
  3. 3 stars6% (25)
  4. 2 stars5% (22)
  5. 1 star14% (59)

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Showing 1-10 of 271 reviews
May 31, 2026
Reviewer name: Alex
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth buying

Works very well, installation not the easiest and the instructions are not the clearest.

Helpful?1R7ZAUUFJPMO13585924495
Jul 14, 2026
Reviewer name: Anne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Portable AC

This AC saved us while it took three weeks to repair our central AC unit. It is pretty quiet for the amount of cold air it pushes through. Very easy to set up also.

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Aug 14, 2026
Reviewer name: Kari
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cools very quickly

The hose was a bit tough to insert in the window slider since the 4 clips don't seem to hold as snugly as they should. The instructions were helpful for assembly and installation. The unit is pretty quiet. We like the feature where the vent can be taken off oscillation and stay fixed at a desired spot.

Review from Midea
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Jul 4, 2026
Reviewer name: Duane
2 out of 5 stars
2 out of 5 stars review

Did not work for our 350 sq ft room

The rotating fan feature was nice and helped circulate the air, but it wasn't able to keep our approximately 350-square-foot room as cool as we had hoped. It did lower the temperature somewhat, but not enough to keep the room comfortably cool. It may work better in a smaller space, but it didn't meet our expectations for a room this size.

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reply from Midea Team

Hi Duane, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear the unit did not cool effectively. To assist, please email us at digitalsupport@midea.com. Have a great day! ~Midea Customer Support

Jul 4, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Not for use in a hot climate

I bought this unit in hopes of keeping my master bedroom 10° cooler than the rest of the house. I only use it at night and I’m only looking for the room to be 77°. I don’t think these are wild demands personally. This unit can’t count cope with it. It worked fine from March until late June, and then it abruptly stopped cooling the room. What it seems to do is run the compressor for 1.5 minutes and the air that it produces is cool. It’s around 70 which is cool in our hot climate. The problem is 1.5 minutes of cooling with another five minutes of the unit recovering and cooling down is never gonna get the room to 77. It’s never gonna get the room to 80 when it is 85 or 86 outside, that’s been what I’ve been observing with it. Also the side of the unit that is responsible for exhausting error the air that comes out that gets to about 130°. I just wonder if this thing is overheating either way it’s not gonna cool my room when it’s 100° outside and like I said I’m not looking for crazy levels of cool. I’m not looking for the room to be 70 or 60 or anything like that I’m just looking for like 77 to 80 it can’t do it. So if you’re in a warm climate like Texas, you’re gonna have to buy a different unit. I’ve had much cheaper offbrand units that have done much better job than this one has when it actually gets hot so it works until it’s actually hot and then it just dies.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We apologize that your unit's cooling performance has decreased after just a few months of use. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Mar 25, 2026
Reviewer name: Needitcold
2 out of 5 stars
2 out of 5 stars review

One year and it is downhill from then on

Worked really good for the first year cooling a 400 sq ft bedroom, at night time only during the hottest summer months. The second year the unit had a noticeable decline. It will drop the temp to 68 at the beginning of the night but will not be able to sustain that temp all night. I do think it also started to lag at the end of the first year as well. The first year it was really quiet and did get louder as the performance declined. A warranty claim may be successful but will likely cost as much as a new unit from what I have researched. Sam's club does have a satisfaction guarantee. NOTE: House AC is set at 72. Removable filters were always cleaned. Disassembled the outer case to clean and blow out the inside coils between the summers. The desired sleeping temperature is 65 in that closed room only. It can currently cool a 72 degree room to 70 degrees.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Needitcold, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry the unit's cooling performance deteriorated after a year of use. To better assist you in resolving the issue, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

May 17, 2026
Reviewer name: Smoke
1 out of 5 stars
1 out of 5 stars review

Item does not last; Deceptive Company on refunds

UPDATE, BUYER BEWARE: it is getting close to summer months and an FYI for potential buyers; I wrote a review on June of 2025 concerning this Midea product titled "Item does not last." Midea wrote a reply to contact us. I did, they requested a bunch of information about where, when, product %23,etc. I received an email from Midea saying they are pleased to inform me that a refund has been submitted for review and once accepted will take 14-21 business days to receive. In the mean time (it was very strange) i must have received at least 5 requests to send a POSITIVE review. (i wasn't going to send one until i received the refund, and then would give an updated review). I am glad i didn't, because it has 11 months and no refund yet. Very deceptive business. Demanding a positive review before we can see if they follow up on there promise. The item did not last, and they did not stand behind product or the promise of a refund which they initiated.

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reply from Midea Team

Hello Smoke, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear about the ongoing issues and the frustration caused by the delay in your refund. We'd love the opportunity to rectify the issue and hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jun 14, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

Didn't last one month! Don't buy it!!

Worked fine until it didnt. I haven't had it for more than a month and the inside circuit board started glitching and kept resetting the air conditioner every 5 minutes. I performed a hard reset by unplugging the air conditioner from the outlet for a couple hours and RIP. Won't turn on. Now I have to disassemble the whole unit from the window and drag the heavy unit down two flight of stairs to load in to my car. Sams will refund me the money but since I paid for it at a discounted price I now have to pay full price because of the cheap quality of product. Absolutely horrible product. Biggest regret i made to buy a brand ive never heard of.

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reply from Midea Team

Hello Daniel, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We apologize for the issue you're experiencing with your unit. For support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 16, 2026
Reviewer name: bonnie
1 out of 5 stars
1 out of 5 stars review

A connector piece connecting the hose to the window snapped just over 90 days from purchase, making the device ineligible for returns. Install was correctly done. Midea also would not cover the snapped piece as part of the warranty.

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reply from Midea Team

Hello Bonnie, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear that your exhaust hose broke and that your customer service experience was unsatisfactory. We'd love the opportunity to rectify the issue and hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 6, 2026
Reviewer name: MELISSA
1 out of 5 stars
1 out of 5 stars review

Avoid, worked great for 3 weeks

do yourself a favor and avoid this one. regardless of any good reviews. Bought 6/16/26, 3 weeks later leaking from the front despite being drained. now to haul this heavy thing back to the store.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Melissa, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry your unit has experienced a leak. For support please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.