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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4.1 out of 5 stars
stars361 ratings228 reviews
  1. 5 stars63% (229)
  2. 4 stars13% (47)
  3. 3 stars6% (23)
  4. 2 stars4% (16)
  5. 1 star13% (46)

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Showing 21-30 of 228 reviews
Aug 18, 2025
Sunny
1 out of 5 stars review

Verified Purchase

Not happy

Not a good product and they have bad customers service

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, Sunny. Thanks for posting your review of the Midea Duo 10000 BTU DOE Portable Air Conditioner. We are sorry that the unit's performance and customer service did not meet your expectations. We'd love the opportunity to make things right and hope you will contact us at Digitalsupport@midea.com. Have a great day! Midea Customer Support

Jul 1, 2023
Ryan
5 out of 5 stars review

Great air conditioner!

On hot days like we have been having, this AC can cool down a garage in no time! Awesome product! Highly recommend this unit!

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Ryan. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We're glad your AC's performance has been helpful on hot days! Midea Customer Care. (BBB A+ Accredited Business)

Jul 28, 2025
PriceL
3 out of 5 stars review

Verified Purchase

Big, heavy, cheaply made.

Big, heavy. Hoses and window attachments are really cheap. Worked OK, but not really worth the hassle of using it. I returned this one and bought a different brand from another retailer.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, PriceL. Thanks for posting your feedback regarding the Midea Duo 10000 BTU DOE Portable Air Conditioner. We are sorry that the design and quality of the appliance did not meet your expectations. We'd love the opportunity to assist you and can be contacted at Digitalsupport@midea.com. Have a great day! Midea Customer Support

Jun 24, 2024
Sunny303
1 out of 5 stars review

Verified Purchase

Returned - poor product

Returned this unit due to poor quality. Wasn’t cold, kept cycling off even though it wasn’t reaching the temp that was set. Thermostat may have been bad is my guess.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Sunny303, thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We're sorry that your unit was not performing as expected. However, we're glad you were able to have the unit returned. If you have any questions or concerns, please get in touch with us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Aug 6, 2023
John
3 out of 5 stars review

Verified Purchase

Wouldn't buy it again

Very Noisy and doesn't work all the time as it should. We had high hopes this would cool our bedroom during the hot summer months, however it makes lots of noise and doesn't seem to cool as a normal air conditioner should.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, John. Thank you for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We apologize that your AC's performance and noise level did not meet your expectations. So that we can better assist, please email us today at DigitalSupport@midea.com and reference case number 111901344. Midea Customer Care. (BBB A+ Accredited Business)

Oct 10, 2025
Anonymous
3 out of 5 stars review

Verified Purchase

Good, but....

Output temperature is good as expected. However, the windows adapter is not easy to install. Does not look good and have gaps/not well sealed to window frames.

Review from Midea
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reply from Midea Digital Support

Hello FeyAlfera. Thank you for posting your review on our Midea DUO 10,000 BTU SACC Smart Inverter Portable Air Conditioner. We're sorry to hear about the difficulty you are having installing the unit. For further assistance with the installation, please reach out to us at digitalsupport@midea.com.

Jul 29, 2023
Merilyn
4 out of 5 stars review

Verified Purchase

Flawed design.

The duo hose system has gaps. The band around the hose itself is not fully fitted, daylight can be seen where hose and band do not have a complete fit. Where hose clips in to window slider there is a gap at each connection clip.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Merilyn. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We’re sorry that your AC's installation didn't meet your expectations. For additional assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111894946. Midea Customer Care. (BBB A+ Accredited Business)

Aug 10, 2025
StevenJ
4 out of 5 stars review

Verified Purchase

Loud but effective

My central HVAC went out on the hotest days of 25 so far. I had one smaller unit in my shop that I put in my bedroom for the night so I could sleep. Then I ordered this for PU the next morning. It kept the main room at about 78⁰ while the sun was up, but overnight would get it down to 68⁰ by the morning. With a fan it was cooling about 600 sqft, the rest of the house was closed off. I usually set my TV volume at around 17 depending on content. With this unit running I had to set it at 57 just to be able to hear over this unit. In addition with my central unit I usually use about 35 kwh a day, during the 4 day outage waiting for repairs I used on average 55 kwh. So it uses more power and is unbelievably loud, but it works in an emergency. I use them in my shop and with air compressors, power tools, engines, etc., it's an okay portable solution. But I have two of these now, they're really for emergency use only. If I want to work in the shop and it's really hot out, this will lower the temperature about 15-20 degrees and with afan make it pleasant to work out there. Without it I would have to stay inside as with the extreme heat I've had a heat stroke before and they're no fun.

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Aug 13, 2023
ChuckB
5 out of 5 stars review

Wish I found Midea and their products sooner!

I've had this for about 2 months, half the time you can't even tell it's running is do quiet. It's a dual inverter, my electric bill went down this year. The single/dual tube is great, it allows the exhaust, the smaller middle tube which can extend further than the outside tube, to get the heat out and away all while pulling fresh air in, and not from another room or leaky window so you'll have no negative pressure running this machine. I was worried about water, or having to drain it, not with this machine. You set it and forget it, and you'll forget it as it's very quiet. The only thing that bothers me with this machine, not enough to remove a star, the app has some units in fahrenheit and others in celsius. If you want, you can use the Toshiba app with it, that fixed my issue, it's nice to know that you have options. I should have bought the 4 in 1, it has heat, I would use this machine year round. My only regret is I didn't look into Midea sooner and find the 4 in 1 as this machine is great. Super easy to clean and setup. I would highly recommended it and I'd buy it again. In the app it says expect 6-8 years out of it, if I get that, well I'd be extremely happy. This machine replaced a window unit that was under sized for the room it was in, just wish I replaced it sooner. Stop reading and buy it!

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reply from Midea Team

Hi, ChuckB. Thanks for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We’re happy to hear that your AC's quiet operation and dual hose design have been impressive. Midea Customer Care. (BBB A+ Accredited Business)

May 27, 2023
TBD
2 out of 5 stars review

Verified Purchase

Frustrated owner

Poor sliding window (horizontal) adaptor. Brittle clips broke so I have yet to be able to use it. They are sending replacement but out of stock for 2 weeks. AC seems to work fine. I'll bump up this review once I receive the replacement adaptor and have a working system.

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reply from Midea Team

Hi, TBD. Thanks for posting your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're disappointed to hear that you've been unsatisfied with your AC's parts. For additional feedback, please contact us today at DigitalSupport@midea.com and refer to case number 111804792. Midea Customer Care. (BBB A+ Accredited Business)