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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4 out of 5 stars
stars
446 ratings284 reviews
  1. 5 stars62% (278)
  2. 4 stars13% (57)
  3. 3 stars6% (25)
  4. 2 stars6% (25)
  5. 1 star14% (61)

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Showing 11-20 of 284 reviews
May 27, 2023
Reviewer name: TBD
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Frustrated owner

Poor sliding window (horizontal) adaptor. Brittle clips broke so I have yet to be able to use it. They are sending replacement but out of stock for 2 weeks. AC seems to work fine. I'll bump up this review once I receive the replacement adaptor and have a working system.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, TBD. Thanks for posting your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're disappointed to hear that you've been unsatisfied with your AC's parts. For additional feedback, please contact us today at DigitalSupport@midea.com and refer to case number 111804792. Midea Customer Care. (BBB A+ Accredited Business)

Aug 18, 2025
Reviewer name: GRM
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not happy with AC or Sam's Club return policy.

Great AC, but not as portable as I though it might be. I have portable ACs in the past that could be wheeled around easily from room to room. This one is a bit heavy and cumbersome to set up to be truly portable. On the other hand, it cools great. Or at least it did until I made the connection to the included remote. I couldn't get the AC and the remote to work together well. I finally became frustrated, unplugged the AC, and took the batteries out of the remote to kill that connection so that I could operate the AC manually. I was not happy with that ordeal. I wanted to return it, since it was not exactly what I wanted, but I learned that there was only a 48 hour return period. Now, I'm stuck with an AC that I don't want. I'm a bit angry about that because it wasn't cheap. I won't be making purchases like this online from Sam's club again. I mean 48 hours? Really?

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, GRM. Thanks for reviewing the Midea Duo 10000 BTU DOE Portable Air Conditioner. We apologize for any problems you've encountered with the unit. We'd love the opportunity to assist you, and can be contacted at Digitalsupport@midea.com. Have a great day! Midea Customer Support

Jul 14, 2025
Reviewer name: Andrew S
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Noisy and inefficient

I purchased this unit because the last unit I had was a Media window air and extreamly quiet and cools quickly. But this one in a 250 sq.ft. space it take a look time to get to tempature even through it said 450sf? this was is load and is not efficent,would not reccomend?

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, Andrew S. Thanks for reviewing the Midea Duo 10000 BTU DOE Portable Air Conditioner. We are sorry that the unit's performance is not meeting your expectations. For assistance, please contact us at Digitalsupport@midea.com. Have a great day! Midea Customer Support

Jun 14, 2025
Reviewer name: Bk
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Needs to be drained of condensation

Works well. Much quieter then older window unit. If you use dry feature you need to drain water to a bucket to empty the unit of water. There is no pump. The only concern I have is that drainage does not go out side automatically. You have to manually empty unless there is a house drain nearby. When the internal tank fills up I presume it will shut off. Which might explain why some people had theirs stop running after a week or two.

Helpful?1R7ZAUUFJPMO13585924495
Aug 10, 2025
Reviewer name: StevenJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Loud but effective

My central HVAC went out on the hotest days of 25 so far. I had one smaller unit in my shop that I put in my bedroom for the night so I could sleep. Then I ordered this for PU the next morning. It kept the main room at about 78⁰ while the sun was up, but overnight would get it down to 68⁰ by the morning. With a fan it was cooling about 600 sqft, the rest of the house was closed off. I usually set my TV volume at around 17 depending on content. With this unit running I had to set it at 57 just to be able to hear over this unit. In addition with my central unit I usually use about 35 kwh a day, during the 4 day outage waiting for repairs I used on average 55 kwh. So it uses more power and is unbelievably loud, but it works in an emergency. I use them in my shop and with air compressors, power tools, engines, etc., it's an okay portable solution. But I have two of these now, they're really for emergency use only. If I want to work in the shop and it's really hot out, this will lower the temperature about 15-20 degrees and with afan make it pleasant to work out there. Without it I would have to stay inside as with the extreme heat I've had a heat stroke before and they're no fun.

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Aug 5, 2023
Reviewer name: Pete
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Grest but

Great portable AC but quite heavy and the window mounting to flimsy, The unit has to be pretty much in a straight line with the window opening. There is a big pull on the window mount by their double exhaust hose so make sure you press the window against the mount quite hard.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Pete. Thanks for reviewing the Midea Duo 10,000 BTU Window Air Conditioner. We’re happy your AC's performance has been satisfactory. We'll pass along your feedback regarding installation parts to the appropriate team. Have a nice day. Midea Customer Care. (BBB A+ Accredited Business)

Sep 24, 2024
Reviewer name: Larry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Will definitely help lower cooling cost some.

It's a larger machine than some of the other portable AC units I've seen and used but it does the job nicely. Many programmable features like timer, temperature, fan speed and oscillation and different modes such as cool, dehumidify and more. It works so well that we haven't had to use our central AC much even with outside temps in the mid to upper 90's. So it's worth a try. Only downside is it's a heavy and bulky model so hopefully, it won't have to be picked up or moved much. But still worth trying it.

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Jun 7, 2025
Reviewer name: Rebecca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great AC!

This is a great portable air conditioner due to the windows in the back of my house that slide from side to side I can’t put a traditional air conditioner in there. This one works great cools down most of the back end of the house and is very quiet and easy to install.

Helpful?1R7ZAUUFJPMO13585924495
Jul 20, 2026
Reviewer name: PHXKate
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quiet and cools well

Good unit. Impressed at how quiet it is. Not REALLY portable as you'd have to dismantle the exhaust duct and associated window block to move it. But it works well for a warm 2nd story bedroom when the house AC can't keep up

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Jul 17, 2026
Reviewer name: Frank
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Portable AC

By far the best portable AC unit we've purchased. It is a little bit large, but is quieter than most, which is nice. I also found the set up was a lot easier than others as well.

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