Great portable AC but quite heavy and the window mounting to flimsy, The unit has to be pretty much in a straight line with the window opening. There is a big pull on the window mount by their double exhaust hose so make sure you press the window against the mount quite hard.

It's a larger machine than some of the other portable AC units I've seen and used but it does the job nicely. Many programmable features like timer, temperature, fan speed and oscillation and different modes such as cool, dehumidify and more. It works so well that we haven't had to use our central AC much even with outside temps in the mid to upper 90's. So it's worth a try. Only downside is it's a heavy and bulky model so hopefully, it won't have to be picked up or moved much. But still worth trying it.

This is a great portable air conditioner due to the windows in the back of my house that slide from side to side I can’t put a traditional air conditioner in there. This one works great cools down most of the back end of the house and is very quiet and easy to install.

Ordered as new but received used at least I guess so. The box was completely missing the bottom looking like it had been cut off. The unit was actually taped with a lot of clear tape into the box. Looking inside the box I saw no packing materials and saw dirt all over the unit. I didn't bother to take the unit out of the box. Who knows how long it had been used and what kind of dirt and whatever else there is present. I don't think any bits and pieces were there. I ordered new and expected new. I had to return and buy elsewhere because this was no longer available.

The “instructions” WERE NOT user friendly. Then, this morning when I turned it back on the LED display had “AP” - I had to download the manual into Adobe and do a search before I found a notation on PAGE 22 with the answer. The “manual” IS NOT model specific and should be. Cools - to what I expected.

Works well. Much quieter then older window unit. If you use dry feature you need to drain water to a bucket to empty the unit of water. There is no pump. The only concern I have is that drainage does not go out side automatically. You have to manually empty unless there is a house drain nearby. When the internal tank fills up I presume it will shut off. Which might explain why some people had theirs stop running after a week or two.

I purchased this unit because the last unit I had was a Media window air and extreamly quiet and cools quickly. But this one in a 250 sq.ft. space it take a look time to get to tempature even through it said 450sf? this was is load and is not efficent,would not reccomend?

Not a good product and they have bad customers service

Worked fine until it didnt. I haven't had it for more than a month and the inside circuit board started glitching and kept resetting the air conditioner every 5 minutes. I performed a hard reset by unplugging the air conditioner from the outlet for a couple hours and RIP. Won't turn on. Now I have to disassemble the whole unit from the window and drag the heavy unit down two flight of stairs to load in to my car. Sams will refund me the money but since I paid for it at a discounted price I now have to pay full price because of the cheap quality of product. Absolutely horrible product. Biggest regret i made to buy a brand ive never heard of.

Very Noisy and doesn't work all the time as it should. We had high hopes this would cool our bedroom during the hot summer months, however it makes lots of noise and doesn't seem to cool as a normal air conditioner should.