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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4.1 out of 5 stars
stars
392 ratings246 reviews
  1. 5 stars62% (243)
  2. 4 stars13% (52)
  3. 3 stars6% (25)
  4. 2 stars5% (21)
  5. 1 star13% (51)
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Showing 101-110 of 246 reviews
Sep 9, 2023
Luz51
1 out of 5 stars review

Terrible Product

It was wonderful for about 2-1/2 months. On the day it was 140 with the humidity it had stopped working. I was told it was a problem with the refrigerant. I do not recommend this product. Thank you Sam's Club for issuing a refund. I am a senior citizen that had to have someone haul it to a second floor and then take it back down again. Sams Club was wonderful about returning it.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Luz51. Thank you for taking the time to review the Midea Duo 10,000 BTU Portable Air Conditioner. We apologize that your AC's performance didn’t meet your expectations. For additional comments or concerns, please contact us today at DigitalSupport@midea.com and refer to case number 111941476. Midea Customer Care. (BBB A+ Accredited Business)

Jul 2, 2023
larrym6732
5 out of 5 stars review

We are not allowed window air conditioners in our manfactured home complex. We live in the desert and everyone has central a/c. I was tired of cooling our entire home just to get the bedroom cool enough to sleep in. Portable a/c units have a terrible reputation of being noisy and inefficient. This unit solves both of those problems. It was easy to install, it is very quiet and it cools like a dream. It is also saving us money on our sky high electric bills. We have been using it for about one month now and we couldn't be happier. One of the best new products on the market.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, larrym6732. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We're glad you've been enjoying your AC's performance and quiet operation. Have a good day. Midea Customer Care. (BBB A+ Accredited Business)

Sep 11, 2024
ns407
3 out of 5 stars review

let down by the window bracket.

Does a good job cooling. The downfall as others have mentioned is that the window assembly for the exhaust is truly a piece of junk. I had to use gorilla tape to keep it in place. The instructions are also awful. Not sure I could recommend buying it just based on how big of a pain it was getting the window assembly done.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, ns407. Thank you for reviewing our Midea Duo 10 000 DOE Inverter Portable Air Conditioner. We're sorry that the quality of the exhaust hose did not meet your expectations. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

May 26, 2025
One Cool Cat
5 out of 5 stars review

Cold and quiet!

Im a real person and did not get any discount or promo (I wish!!!!). So heres a real review. I get cranky when I'm hot. So I use this in my upstairs master bedroom to supplement the Central air conditioning. Because for whatever reason, be it leaky ducts or poor attic insulation, in my south facing townhouse, the upper level is consistently 10 to 15° warmer than the main level. The Central air conditioning unit itself works fine and the main level will be a FRIDGE but my upstairs bedroom will be like 88. Now with the Midea I actually get COLD lolol. This thing works. Hopefully it keeps working a long time. Just purchased in May 2025. Don't expect it to cool your 90 degree room instantly. Like any air conditioner, it takes time. Get it going the day before you know the heat wave is coming. It will work way better if its maintaining a cool room vs plugging it in when its already 88 in your room and expect a miracle. I agree with others, the template thing you put in the window to connect the house... isnt great. We will probably get creative and make it more secure. But for now, it works. - Not as loud as I was expecting. Pretty quiet actually when running. The loudest part is just when it turns on. Reminds me of hotel room a cooling unit. - It is not for casement windows like advertised. Go buy a weird velcro kit thing to use with it if you have casement windows (crank out). Thats what we did. Not super cute looking , but a fine trade off to me being sweaty and angry lol. - it has a circle hose inside the oval hose and I am not sure why that is better. Need to read the packet more maybe idk but my bedroom is 68 degrees rn and im happy.

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Jul 8, 2025
hansolo
1 out of 5 stars review

null

Received a used AC without remote and accessories. Tried to return it but was hung up 3 times even though i gave them my number for a return call. Horrible customer service. Not surprised they would hire these type of uneducated workers. WAKE UP!!!

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi Hansolo, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear about your customer service experience. For any assistance needed, email us at digitalsupport@midea.com. Have a great day! ~Midea Customer Support

May 16, 2024
homeowner
2 out of 5 stars review

cool and wet

This unit cools good but it doesnt pull any moisture out even when set to dry. We had it operating 2 weeks and still at 70% humidity. aadded a dehumudifier and got down to 50% but AC unit should be able to do this. I wouldnt buy this unit again. Buy one that doesnt bring in outside air/ only exhaust air. Just my 2 cents.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi homeowner, thank you for reviewing our Midea Duo 10,000 Smart Inverter Portable Air Conditioner. We're sorry to hear that the unit's performance did not live up to your expectations. This unit is equipped with an internal drain tray which, when filled to capacity, will display a P1 error code as an indicator to drain the unit. However, the primary function of this unit is to cool the room. If you need to dehumidify the space, we recommend using a dehumidifier. If you have any further comments or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Care. (BBB A+ Accredited Business)

Aug 2, 2025
Renores
4 out of 5 stars review

Verified Purchase

Works fine

Difficukt to understand jnstructiins. It b is in a small room and v k ER eos temp at about 72°

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Sep 9, 2023
LaserRed
5 out of 5 stars review

Verified Purchase

Cools house

Well thought out design, works well. Supplements central ac. Sale price helped seal the deal.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, LaserRed. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We’re happy you’ve been enjoying your AC's design and performance. Midea Customer Care. (BBB A+ Accredited Business)

Jun 22, 2024
KGH1959
3 out of 5 stars review

Verified Purchase

Its quiet for sure

It is very quiet, but at times, it just doesn't blow very cold, other times works great

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello KGH1959, Thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We're sorry that your unit has not been performing as expected. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Sep 17, 2024
Christine
5 out of 5 stars review

Verified Purchase

Really happy with this purchase

Cools very well and runs quiet.

Helpful?1R7ZAUUFJPMO13585924495