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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4.1 out of 5 stars
stars361 ratings228 reviews
  1. 5 stars63% (229)
  2. 4 stars13% (47)
  3. 3 stars6% (23)
  4. 2 stars4% (16)
  5. 1 star13% (46)

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Showing 101-110 of 228 reviews
Oct 3, 2025
Sad Customer
1 out of 5 stars review

Piercing high-pitched sound on cooling

This unit looks nice and cools well. However, immediately upon switching it into cooling mode a very high frequency ear piercing sound is noticeable above the hum of the fan. It stops immediately when you switch it into regular fan mode but starts again as soon as it's put back into cooling mode. Seems to be coming from inside the unit. I've only had it for 1 day now and I'm not sure I can deal with that if continues again tomorrow. Yikes. Also please note that most of the reviews for this product are paid or a result of a promotion.

Review from Midea
Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Digital Support

Hello Geoff90. Thank you for posting your review on our Midea DUO 10,000 BTU SACC Smart Inverter Portable Air Conditioner. We're sorry to hear about the high-pitched sound coming from your unit. We would like to work with you to resolve the issue. Please reach out to us at digitalsupport@midea.com.

Oct 23, 2024
Stephanie
1 out of 5 stars review

Stopped working after 5 months. No refund.

Stopped working after 5 months. Tried to return it, Sam's wants me to ship it? I can't even fit this thing in my car. Contacted Midea customer service, they asked a whole bunch of idiotic questions and then told me i MIGHT get a check in the mail in 3 weeks IF they decide to refund me.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Stephanie, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry that your unit failed to perform after five months of use and for the customer service you have received. For additional support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Apr 13, 2023
fuzzy wuzzy
5 out of 5 stars review

Life saver!!

Arrived home with our new born son only to find our air conditioning was out. We are blessed to have a larger than average house. This unit not only kept our living room very cold but it also kept the baby’s room very comfortable. It was easy to put together, had it up and running in minutes. We use it all the time. It definitely helps with the electric bill as well. Couldn’t recommend anything more highly!!

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, fuzzy wuzzy. Thank you for reviewing the Midea 10,000 BTU Portable Air Conditioner. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)

Nov 2, 2024
Sweaty Guy
5 out of 5 stars review

Glad we decided to get this

Due to my HOA absurdly banning my removable window A/C unit as a "structural modification" to our condo, I had been researching these portable units for a year or two, but had been skittish due to mixed reviews. Well, the misery-inducers at the HOA came after the low-hanging fruit again, so this year, I was forced to make the change. Well, wow, is all I can say - I am VERY happy that I did! This Midea Duo is awesome. Cools fast, stays cool, great features (the phone app being huge), and is of a low enough profile that the joy-killers can't see it. There was some jerry-rigging of foam (plus a little extra needed) to seal up cracks, and yeah, it takes up a bit of space indoors, but who cares? It's just where we sleep and shower, and it is (rapidly) 66 degrees in there whenever we want (90 plus outside). We'll be removing it for the winter soon, but I'll be excited to re-install it next summer; it is a tad pricey, but you gotta pay for comfort. It's great.

Helpful?1R7ZAUUFJPMO13585924495
Sep 9, 2023
Luz51
1 out of 5 stars review

Terrible Product

It was wonderful for about 2-1/2 months. On the day it was 140 with the humidity it had stopped working. I was told it was a problem with the refrigerant. I do not recommend this product. Thank you Sam's Club for issuing a refund. I am a senior citizen that had to have someone haul it to a second floor and then take it back down again. Sams Club was wonderful about returning it.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Luz51. Thank you for taking the time to review the Midea Duo 10,000 BTU Portable Air Conditioner. We apologize that your AC's performance didn’t meet your expectations. For additional comments or concerns, please contact us today at DigitalSupport@midea.com and refer to case number 111941476. Midea Customer Care. (BBB A+ Accredited Business)

Jul 2, 2023
larrym6732
5 out of 5 stars review

We are not allowed window air conditioners in our manfactured home complex. We live in the desert and everyone has central a/c. I was tired of cooling our entire home just to get the bedroom cool enough to sleep in. Portable a/c units have a terrible reputation of being noisy and inefficient. This unit solves both of those problems. It was easy to install, it is very quiet and it cools like a dream. It is also saving us money on our sky high electric bills. We have been using it for about one month now and we couldn't be happier. One of the best new products on the market.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, larrym6732. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We're glad you've been enjoying your AC's performance and quiet operation. Have a good day. Midea Customer Care. (BBB A+ Accredited Business)

Aug 2, 2025
Renores
4 out of 5 stars review

Verified Purchase

Works fine

Difficukt to understand jnstructiins. It b is in a small room and v k ER eos temp at about 72°

Helpful?1R7ZAUUFJPMO13585924495
Sep 17, 2024
Christine
5 out of 5 stars review

Verified Purchase

Really happy with this purchase

Cools very well and runs quiet.

Helpful?1R7ZAUUFJPMO13585924495
Sep 9, 2023
LaserRed
5 out of 5 stars review

Verified Purchase

Cools house

Well thought out design, works well. Supplements central ac. Sale price helped seal the deal.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, LaserRed. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We’re happy you’ve been enjoying your AC's design and performance. Midea Customer Care. (BBB A+ Accredited Business)

Jun 22, 2024
KGH1959
3 out of 5 stars review

Verified Purchase

Its quiet for sure

It is very quiet, but at times, it just doesn't blow very cold, other times works great

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello KGH1959, Thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We're sorry that your unit has not been performing as expected. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)