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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4 out of 5 stars
stars
446 ratings284 reviews
  1. 5 stars62% (278)
  2. 4 stars13% (57)
  3. 3 stars6% (25)
  4. 2 stars6% (25)
  5. 1 star14% (61)

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Showing 61-70 of 284 reviews
May 26, 2025
Reviewer name: One Cool Cat
5 out of 5 stars
5 out of 5 stars review

Cold and quiet!

Im a real person and did not get any discount or promo (I wish!!!!). So heres a real review. I get cranky when I'm hot. So I use this in my upstairs master bedroom to supplement the Central air conditioning. Because for whatever reason, be it leaky ducts or poor attic insulation, in my south facing townhouse, the upper level is consistently 10 to 15° warmer than the main level. The Central air conditioning unit itself works fine and the main level will be a FRIDGE but my upstairs bedroom will be like 88. Now with the Midea I actually get COLD lolol. This thing works. Hopefully it keeps working a long time. Just purchased in May 2025. Don't expect it to cool your 90 degree room instantly. Like any air conditioner, it takes time. Get it going the day before you know the heat wave is coming. It will work way better if its maintaining a cool room vs plugging it in when its already 88 in your room and expect a miracle. I agree with others, the template thing you put in the window to connect the house... isnt great. We will probably get creative and make it more secure. But for now, it works. - Not as loud as I was expecting. Pretty quiet actually when running. The loudest part is just when it turns on. Reminds me of hotel room a cooling unit. - It is not for casement windows like advertised. Go buy a weird velcro kit thing to use with it if you have casement windows (crank out). Thats what we did. Not super cute looking , but a fine trade off to me being sweaty and angry lol. - it has a circle hose inside the oval hose and I am not sure why that is better. Need to read the packet more maybe idk but my bedroom is 68 degrees rn and im happy.

Helpful?1R7ZAUUFJPMO13585924495
Sep 9, 2023
Reviewer name: Luz51
1 out of 5 stars
1 out of 5 stars review

Terrible Product

It was wonderful for about 2-1/2 months. On the day it was 140 with the humidity it had stopped working. I was told it was a problem with the refrigerant. I do not recommend this product. Thank you Sam's Club for issuing a refund. I am a senior citizen that had to have someone haul it to a second floor and then take it back down again. Sams Club was wonderful about returning it.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Luz51. Thank you for taking the time to review the Midea Duo 10,000 BTU Portable Air Conditioner. We apologize that your AC's performance didn’t meet your expectations. For additional comments or concerns, please contact us today at DigitalSupport@midea.com and refer to case number 111941476. Midea Customer Care. (BBB A+ Accredited Business)

May 8, 2024
Reviewer name: jayrx93
3 out of 5 stars
3 out of 5 stars review

Not compatible with GFCI outlet

I wish it had a note or anything that says 'it will trip gfci outlets'. It works for about 5mins, then it trips the gfci outlet. I had to search online on why it does that, and it turns out that inverter AC's are not compatible with GFCI's. My whole second floor only has gfci outlets, so it's useless to me unless I change the gfci outlet to a regular one.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, jayrx93; thank you for reviewing our Midea Duo 10,000 DOE Smart Inverter Portable Air Conditioner. We apologize that the unit's outlet requirement did not meet your expectations. The unit needs to be directly plugged into a standard wall outlet for optimal performance. If you have any more comments or concerns, please don't hesitate to contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 15, 2024
Reviewer name: david
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great Machine....Poor Delivery!

The Midea is great...works well in our bedroom....easy install. My issue was with delivery. I ordered in on line because it was next day delivery according to the website. My club had plenty on the floor, but to have it delivered was a better option for me if I could get it the next day. Next day came...delivery delayed....next day delivery delayed....next day delivery delayed. It was the beginning of a heat wave in our area....if I had known about the delivery issues, I would have picked it up from my club!

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello David, thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We apologize for the unsatisfactory delivery experience. If you have any questions or concerns, please get in touch with us at digitalsupport@midea.com. Have a great day! Midea Customer Care. (BBB A+ Accredited Business)

May 16, 2024
Reviewer name: Steve1234
4 out of 5 stars
4 out of 5 stars review

Overall pretty happy. Shipping was not ideal.

Acquired and installed this week. Unfortunately, when it was delivered by Fedex, it was placed inverted on the sidewalk with the bottom styrofoam dislodged to the point that it was completely disengaged on one edge (could see inside the package, and packing material was poking out). Fortunately, there was no obvious physical damage; however, I am concerned that the unit may not perform well long term. At certain fan speeds, there is also some "buzzing" sounds like vibrating plastic that are much louder than the unit itself. This was installed in a sliding RV window. The included pieces JUST fit, and I didn't have to make any permanent changes to either the window or the unit itself. I did have to use Metal tape to seal unavoidable gaps in the window installation (corners with radii in them), and I'm not super-confident in the structural integrity of the window mount - not a fault of the unit - specific to this installation. I am very bothered by the gaps left between the clips in the duct piece and and the slots in the window mount, but it can only be so precise. I can always use something to seal them up. One thing I found is that the duct is NOTABLY warm when the unit is operating at high power - not hot per se, but enough warmth to convince me that it's adding to the heat load. I've seen some reviews where they claim the duct doesnt' get warm. I suspect they weren't checking it at max load. Aside from the occasional buzzing, the unit is doing a good job so far, but we're only four days in. I can't help but want to get this unit replaced due to the lack of confidence I have in the condition and way it was delivered.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi Steve1234, thank you for sharing your feedback of our Midea Duo 10,000 DOE Inverter Portable Air Conditioner. We apologize for the unsatisfactory delivery experience; however, we're delighted to hear that you are enjoying the unit's performance. This unit is not designed to work in an RV; for optimal performance, we recommend using it in a standard home. Have a great day! Midea Customer Care. (BBB A+ Accredited Business)

Oct 23, 2024
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

Stopped working after 5 months. No refund.

Stopped working after 5 months. Tried to return it, Sam's wants me to ship it? I can't even fit this thing in my car. Contacted Midea customer service, they asked a whole bunch of idiotic questions and then told me i MIGHT get a check in the mail in 3 weeks IF they decide to refund me.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Stephanie, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry that your unit failed to perform after five months of use and for the customer service you have received. For additional support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 2, 2023
Reviewer name: larrym6732
5 out of 5 stars
5 out of 5 stars review

We are not allowed window air conditioners in our manfactured home complex. We live in the desert and everyone has central a/c. I was tired of cooling our entire home just to get the bedroom cool enough to sleep in. Portable a/c units have a terrible reputation of being noisy and inefficient. This unit solves both of those problems. It was easy to install, it is very quiet and it cools like a dream. It is also saving us money on our sky high electric bills. We have been using it for about one month now and we couldn't be happier. One of the best new products on the market.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, larrym6732. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We're glad you've been enjoying your AC's performance and quiet operation. Have a good day. Midea Customer Care. (BBB A+ Accredited Business)

Aug 30, 2025
Reviewer name: Jay
1 out of 5 stars
1 out of 5 stars review

Broke down after some time

Terrible broke down after the first 3 weeks. Starting making a beeping noise and just kept beeping faster and faster until it shut off, (within a minute span) now it no longer turns on, the water tank wasn’t full or anything. It has its own corner following the guidelines with space.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Jay. Thank you for posting your review on our Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter. We're sorry to hear that the unit quit working shortly after purchase. We would like to work with you to address the issue. Please reach out to us at digitalsupport@midea.com.- Midea Customer Support

Jun 21, 2025
Reviewer name: LeeMac
1 out of 5 stars
1 out of 5 stars review

Midea. A brand that does not inspire confidence.

I bought this unit last summer, and it's been unused in the boax all year. This year, I gave away the one i had because i wanted to use the more efficient one (this one) because of the inverter feature. That was a BIG mistake. This hose system has been a nightmare. I'm attempting to install in a vertical sliding window, but each time I connect the hose, either the hose disconnects, or the panel pops out of the window. I used it one night, then realized the room was getting warm. I checked to find that the entire panel was detached from the window and hot air was exhausting into my bedroom. This unit has sat in the corner now for 2 weeks and I can't return it because I mad the mistake of not discovering this issue when I first bought it last year. I've also had to remove my 2 Midea U-shaped ACs in the living room and dining room because of a recall. This is frustrating and causes me to say i will NEVER buy another Midea product of any kind.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello LeeMac, thank you for reviewing our 10,000 Midea Duo Portable Air Conditioner. We apologize for the issue you're experiencing with the exhaust hose. To better assist you in resolving the issue, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Sep 11, 2024
Reviewer name: ns407
3 out of 5 stars
3 out of 5 stars review

let down by the window bracket.

Does a good job cooling. The downfall as others have mentioned is that the window assembly for the exhaust is truly a piece of junk. I had to use gorilla tape to keep it in place. The instructions are also awful. Not sure I could recommend buying it just based on how big of a pain it was getting the window assembly done.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello, ns407. Thank you for reviewing our Midea Duo 10 000 DOE Inverter Portable Air Conditioner. We're sorry that the quality of the exhaust hose did not meet your expectations. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)