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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4 out of 5 stars
stars
446 ratings284 reviews
  1. 5 stars62% (278)
  2. 4 stars13% (57)
  3. 3 stars6% (25)
  4. 2 stars6% (25)
  5. 1 star14% (61)

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Showing 41-50 of 284 reviews
Jul 22, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Received a used one

Received a used one. Took it out of the box and there was water coming out of it. Called Midea and advised to return it to store as it was used and sams decided to sell it

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reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We apologize for the condition in which your unit was received. For further support or questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Oct 10, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good, but....

Output temperature is good as expected. However, the windows adapter is not easy to install. Does not look good and have gaps/not well sealed to window frames.

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Review from Midea
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reply from Midea Digital Support

Hello FeyAlfera. Thank you for posting your review on our Midea DUO 10,000 BTU SACC Smart Inverter Portable Air Conditioner. We're sorry to hear about the difficulty you are having installing the unit. For further assistance with the installation, please reach out to us at digitalsupport@midea.com.

Jun 30, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Incredibly disappointed

I bought this to cool a room that is 15'x10' in a subbasement with a solid door. I have previously had a window AC unit that was 5000 BTU and it cooled the room very effectively. This unit is more than double that and yet it can't even lower the temperature as well as my previous one. I've only had it about a month. I read all instructions, I follow maintenance and clean the filter daily and it still just does not cool as effectively as it claims to. In fact, it barely cools at all. I would be disappointed if this were a cheap product but at this price point I expected quality. I spent over $500 expecting it would keep my bedroom cool over the summer and it hasn't been able to do that and it's not even July. Currently it's 82° outside and 77° in my room. I'm going to have to figure out how to return this unit and buy another one because we aren't even at peak summer heat. I would recommend that nobody purchase this item.

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reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear that the unit hasn't met your expectations and that you're disappointed with its cooling performance. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jun 10, 2026
Reviewer name: Manuel
2 out of 5 stars
2 out of 5 stars review

A lot noisier than Advertised.

I got this unit for two reasons: the easy installation and the lower noise. The installation wasn't that bad, but the structure you put in the window is very flimsy, so when you move the unit, it falls apart very easily. But that is not the bad part; the noise is bad. I have measured up to 58 decibels, but it's usually 53 decibels. I gave up, I cannot sleep with that noise! But it's too late to return it!

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reply from Midea Team

Hello Manuel, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry that the quality and noise level did not meet your expectations. To better assess the issue, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 21, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Returned item

I order it from online. First thing I notice it has multiple tapes on it when I opened it check the manual there are mutiple items missing. So, decided to return the same day sams club won't return it they said "no receipt found." They literally scanned my phone for the receipt they even looked on my club membership and purchase history they said they saw it in there but the dude said you need to contact the customer sercvice were about to close in 10 minutes return it tomorrow Ill be here. I was very frustrated on the item and even more in the sams club location. Come on.

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reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We apologize for the frustration and inconvenience you faced both with the missing items and the return process at Sam's Club. We'd love the opportunity to rectify the issue and hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 4, 2026
Reviewer name: Duane
2 out of 5 stars
2 out of 5 stars review

Did not work for our 350 sq ft room

The rotating fan feature was nice and helped circulate the air, but it wasn't able to keep our approximately 350-square-foot room as cool as we had hoped. It did lower the temperature somewhat, but not enough to keep the room comfortably cool. It may work better in a smaller space, but it didn't meet our expectations for a room this size.

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reply from Midea Team

Hi Duane, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear the unit did not cool effectively. To assist, please email us at digitalsupport@midea.com. Have a great day! ~Midea Customer Support

Jun 8, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Leaks!!!!

Leaks! I got one and within 3 weeks was leaking from the bottom. Sams was 0 help, after we lugged this back into Sam's and got another one - within 48 hours the new one is leaking from the bottom too. Not sure what to do with this. It does cool the room wonderfully so for now I have a waterproof tray under it - but I shouldn't have to.

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reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear that both of your units have experienced leaks. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jun 30, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Pretty heavy and not easy set up.

Purchased today, 6-30-26. very heavy unit. Instruction book was not descriptive enough to easily understand. There is a QR code within the instr book but it takes you to a non-working site. sovit was useless. i found a You Tube video that was helpful. The slide fitting for the window is pretty flimsy. Fortunately there are casters already attached to the unit so we could roll it to where we wanted to use it.The flexible exhaust is quite huge so it needs to be pretty close to the window. Also it really isn't very flexible. We do have it plugged in and it is cooling one room, we won't know for a few days how well it reall works. At this point it is too early to determine if I would purchase one of these again

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reply from Midea Team

Hello anonymous, thank you for reviewing our Midea Duo 10000 BTU DOE Portable Air Conditioner. We apologize for the issues you experienced with the instruction manual and the QR code. We will pass your feedback along to our product development team to improve our documentation and support resources. If you need further assistance or have any questions, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 7, 2026
Reviewer name: BH
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works as expected

A little tough to get setup with the window vent. Other than that works well cooling bedroom.

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Jun 8, 2026
Reviewer name: HoneyMom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool Studio

Easy to install. Cools the entire studio apartment. Love this unit!

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