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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
4.1 out of 5 stars
stars361 ratings228 reviews
  1. 5 stars63% (229)
  2. 4 stars13% (47)
  3. 3 stars6% (23)
  4. 2 stars4% (16)
  5. 1 star13% (46)

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Showing 41-50 of 228 reviews
Aug 12, 2024
Don P
5 out of 5 stars review

Verified Purchase

DGP, Retired

The unit works great....powerful & quiet....produces COOL air....installation issues: hose is very "stiff"....difficult to work with, the "opening" for the hose in the window sliders should be in the center....why to the left of that piece....pre-fit window sliders first to window, snap hose to window sliders....be very CAREFUL....plastics parts will break....set in window opening....adjust the very stiff hose for the best bend....height....move unit for proper distance to wall....center unit to the "vent" opening in the window sliders....try to keep hose straight....the HOSE is very heavy and stiff....any movement will effect "clips" to snap out or move the "window sliders"....to help seal the "air gaps" around the hose fittings/opening of the window sliders....I wrapped an "thin bath towel" around it....the large outside opening to the hose fit between glass window and window screen....Midea needs to install an outside screen to this LARGE opening in the hose....birds nesting, animals entering....plus a hood over it, to prevent blowing rain from entering hose.

Helpful?1R7ZAUUFJPMO13585924495
Jul 15, 2024
david
3 out of 5 stars review

Verified Purchase

Great Machine....Poor Delivery!

The Midea is great...works well in our bedroom....easy install. My issue was with delivery. I ordered in on line because it was next day delivery according to the website. My club had plenty on the floor, but to have it delivered was a better option for me if I could get it the next day. Next day came...delivery delayed....next day delivery delayed....next day delivery delayed. It was the beginning of a heat wave in our area....if I had known about the delivery issues, I would have picked it up from my club!

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello David, thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We apologize for the unsatisfactory delivery experience. If you have any questions or concerns, please get in touch with us at digitalsupport@midea.com. Have a great day! Midea Customer Care. (BBB A+ Accredited Business)

Jun 16, 2025
Dean
5 out of 5 stars review

Verified Purchase

Lousy Delivery, good air conditioner

The shipping process got screwed up, but the air conditioner was easy to setup

Helpful?1R7ZAUUFJPMO13585924495
Jul 15, 2024
Jim
1 out of 5 stars review

Verified Purchase

Terrible

I had to return this unit twice from 2 different stores

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Jim, thank you for reviewing our Midea Duo 10,000 DOE Smart Inverter Portable Air Conditioner. We apologize for the issues you've experienced with your units. However, we're glad you were able to return it. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 12, 2024
RAM
1 out of 5 stars review

Verified Purchase

Trash AC

Worked for 1 day then compressor kept shutting off only blowing cool air like a fan

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Ram, Thank you for reviewing our Midea Duo 10 000 DOE Smart Inverter Portable Air Conditioner. We're sorry that your unit has not been performing as expected. For assistance with troubleshooting, please contact us at digitalsupport@mide.acom. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Aug 5, 2023
Maggie
1 out of 5 stars review

Verified Purchase

Does not keep warm air out

Plastic housing does not work at all.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Maggie. Thank you for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We apologize that you've had some trouble with your AC's installation. So that we can better assist, please email us today at DigitalSupport@midea.com and reference case number 111900558. Midea Customer Care. (BBB A+ Accredited Business)

May 10, 2025
Tbone
1 out of 5 stars review

Verified Purchase

Let down

Did not blow cold. Returned.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Tbone. Thank you for posting your review on our Midea Duo 10000 BTU DOE Portable Air Conditioner. We're sorry to hear about the poor cooling performance of your new unit. To resolve the issue, please reach out to us at digitalsupport@midea.com. -Midea Customer Support. (BBB A+ Accredited Business)

Aug 5, 2023
Rosaldu
3 out of 5 stars review

Verified Purchase

Too Noise.

It's a good ac but some times it's very quiet and out nowhere start making so much noise.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Rosaldu. Thank you for sharing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry that you've experienced noise issues with your AC. For troubleshooting assistance, please email us today at DigitalSupport@midea.com and reference case number 111901441. Midea Customer Care. (BBB A+ Accredited Business)

Jul 14, 2025
Rudy9929
5 out of 5 stars review

Verified Purchase

Great product

This portable a/c unit has been a huge help keeping my bedroom cool in the heat of the summer. Highly recommend.

Helpful?1R7ZAUUFJPMO13585924495
Jul 29, 2025
Jett
5 out of 5 stars review

Verified Purchase

Portable air conditioning unit

These units are great. They have kept our house cool while our a/c was being repaired. They are well manufactured and are easy to use and hook up.

Helpful?1R7ZAUUFJPMO13585924495