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Customer reviews for Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter for
Midea Duo 10000 BTU DOE Portable Air Conditioner with Smart Inverter
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4.1 out of 5 stars
stars
402 ratings257 reviews
  1. 5 stars62% (250)
  2. 4 stars13% (52)
  3. 3 stars6% (25)
  4. 2 stars5% (21)
  5. 1 star13% (54)

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Showing 141-150 of 257 reviews
Jul 8, 2023
JD
1 out of 5 stars review

Heavy unit with flimsy hardware.

All the hardware pieces are made cheap. Pieces break and crack. The hose is very heavy and continuously falls out because the clips don't hold well. Just read the other reviews and you'll understand. I'm disgusted! I'm taking it back.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, JD. We appreciate your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry to hear that your AC's quality didn’t meet your expectations. To discuss anything else with us in further detail, please contact us today at DigitalSupport@midea.com and refer to case number 111860724. Midea Customer Care. (BBB A+ Accredited Business)

Jun 30, 2023
Mh
1 out of 5 stars review

Don't waste your money

All the plastic clips broke after using it 5 times. Although it did cool the room, it is no longer usable since the clips to hook it into the window are broken

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Mh. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry that you've been unsatisfied the quality of your AC's hose clips. For additional comments or concerns, please email us today at DigitalSupport@midea.com and refer to case number 111849690. Midea Customer Care. (BBB A+ Accredited Business)

Jun 21, 2023
fo
2 out of 5 stars review

bad window fitment, temp accuracy bad

horrible window fitment and the temperature seems to fluctuate wildly. I'll have it set to 75 and the room will regularly get up to 82 degrees. Its a pretty small room so this is unacceptable

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, fo. Thanks for your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry to hear that you've been unsatisfied with your AC's performance and fit. For any remaining feedback, please email us today at DigitalSupport@midea.com and reference case number 111832062. Midea Customer Care. (BBB A+ Accredited Business)

May 10, 2023
HIM
1 out of 5 stars review

GARBAGE - RETURNING THIS!

exactly like everyone else said this stack of weights (very heavy) A/C is the worst I have ever had. What happened to the delongi that was excellent. This doesn’t get cold and I actually thought I got a bad one until I read same reviews.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, HIM. Thanks for providing your review of the Midea Duo Portable Air Conditioner. We're sorry that you've been unsatisfied with your AC's performance. So that we can better assist, please contact us today at DigitalSupport@midea.com and reference case number 111787019. Midea Customer Care. (BBB A+ Accredited Business)

Jun 29, 2023
sammy
1 out of 5 stars review

SAME AS A FAN

Awefullgoing to return my unit, absolutely no cold air comes out of it. It is like turning a fan on. It is quiet and that is about it. Save your time and money and do not buy it

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, sammy. Thanks for your feedback regarding the Midea Duo 10,000 BTU Portable Air Conditioner. We're sorry to hear that your AC's performance was unimpressive. For additional assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111844640. Midea Customer Care. (BBB A+ Accredited Business)

Oct 6, 2023
Jean123
5 out of 5 stars review

Verified Purchase

Great product

Nice running air condition -the only issue is the color -it will be better if has a choice of the color selection in white so will have a cooler look. The other brands with similar features in white color were all sold out.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Jean123. We appreciate your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're happy to hear that your AC's performance has been satisfactory. Midea Customer Care. (BBB A+ Accredited Business)

Jun 13, 2025
Smoke
1 out of 5 stars review

Item does not last

Bought this item last year. Worked great. We put it in this year. Worked for just over a week. All of a sudden nothing. The power cord test/reset button lights green. A/C wont power on.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hello Smoke, thank you for reviewing our Midea 10,000 BTU Duo Portable Air Conditioner. We're sorry your unit failed to operate. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Oct 3, 2025
Sad Customer
1 out of 5 stars review

Piercing high-pitched sound on cooling

This unit looks nice and cools well. However, immediately upon switching it into cooling mode a very high frequency ear piercing sound is noticeable above the hum of the fan. It stops immediately when you switch it into regular fan mode but starts again as soon as it's put back into cooling mode. Seems to be coming from inside the unit. I've only had it for 1 day now and I'm not sure I can deal with that if continues again tomorrow. Yikes. Also please note that most of the reviews for this product are paid or a result of a promotion.

Review from Midea
Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Digital Support

Hello Geoff90. Thank you for posting your review on our Midea DUO 10,000 BTU SACC Smart Inverter Portable Air Conditioner. We're sorry to hear about the high-pitched sound coming from your unit. We would like to work with you to resolve the issue. Please reach out to us at digitalsupport@midea.com.

Aug 22, 2023
Bayou
4 out of 5 stars review

Verified Purchase

Nice

Nice, but vents need to be able to articulate left & right in addition to straight out.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, Bayou. Thanks for providing your review of the Midea Duo 10,000 BTU Portable Air Conditioner. We're glad you've been satisfied with your AC's performance. Midea Customer Care. (BBB A+ Accredited Business)

Jul 30, 2023
JS
5 out of 5 stars review

Verified Purchase

Excellent a/c

This unit is the best ac I have ever owned.

Helpful?1R7ZAUUFJPMO13585924495
reply from Midea Team

Hi, JS. Thanks for reviewing the Midea Duo 10,000 BTU Portable Air Conditioner. We’re happy you’ve been loving your AC's performance! Midea Customer Care. (BBB A+ Accredited Business)