Seems well made, but once assembled, if you roll up or out the hose (which is the purpose of the hose reel) it disconnects the hose from the spigot on the house. For some reason, it was not designed properly to allow the connecting hose to be independent of the action of the hose reel. It seems like the joint i tended to make the reel work as it should was assembled improperly at the factory, and that piece cannot be modified by the buyer. Will likely return and buy something else that works properly.

Leader hose comes unscrewed from reel as you unwind the hose. Very disappointed.

It came with the fitting that leaks, and no contact information to get it replaced.

Great price.. works well BUT the frame will start rusting after a year. My frame bubbled and split open on the bottom support. it still works well just doesn't look good.

Best hose reel I have ever purchased. Solid build, all metal ( no plastic) with heavy duty connections and flat free tires.

Just what I needed to handle a 125 ft garden hose this product is very well made and easy to maneuver in and out of the garden

Needs wheel locks- something to keep it steady while retrieving and to hold in place while dispensing.

The Carton arrived in good condition, all parts were in the Box. Instructions well written and Assembly took about 45 minutes. No leaks !!

Had to replace its predecessor after 10 years. Improved wheels (that won't go flat) and more stainless steel connections will last longer. Good upgrades and a great value. Takes 150' feet of house easily.

Well built and sturdy. Easy to assemble with a metric wrench and a screwdriver. So much better than the plastic trash that most hose reels are made if these days