Not a bad cart, more substantial than the plastic hose reels, but with typical China product problems. Both axles were too short; In order to use the cotter pins which attach the wheels I had to eliminate the washers which spaced the axles. Also, the bolts which attach the basket to the cart were missing. I needed to install my own bolts to mount the basket. The other bolts which came with the cart were the incorrect length. Easy to assemble.

As you turn reel, the hose connector unscrews therefore causing severe water wastage. This is a design flaw that I’ve tried to see if there is a fix-there isn’t. When you reel hose back in, the hose connector tightens back up. This defeats purpose of reel.

In general a decent product that needs some improvement in fitment, but the biggest disappointment are the foam filled tires that are NOT FILLED FULL ENOUGH !! These tires show a flat spot when you have park this cart for awhile ! I could recommend this product and maybe buy another one when there are certain improvements seem to have been made. Buy it if you are willing to make some corrections yourself.

Pros, easy to assemble. Reel works easily. Easy to move around. Reason price. Cons, even though we store it in a shed it’s already showing surface rust. Lead hose is very leaky. The washers that came with it are pretty much useless; they pop out as soon as you disconnect hose. We are picking up new ones today so hopefully better washers will help with leaking issue.

Durable material for outdoor usages. But the design has a flaw, I think. When rolling the hose, the brass connector that connects the reel with the supplied hose leading to water supply is also rolled. That means it is not good. As a result, the supplied hose will twist all the way to the faucet when you roll the handle clockwise and the supplied hose at the brass connector would be detached when you roll the handle counterclockwise. I have to retrofit the reel a bit to keep the brass connector from moving.

During assembly, the screw lengths were all mismatched and improperly labeled, and the bolts were difficult to tighten even with an adjustable wrench (obviously not included.) This led to the product being very loose and wobbly in structure, and the best solution I had to tightening the bolts was to use a power screwdriver on the screws while holding the bolts in place with an adjustable wrench (an impractical solution.) The hose reel has three main components for water to travel through: 1.) a hose that plugs in from the faucet to the hose reel, 2.) the hose reel itself, and then 3.) the hose you plan on using to water, attached to the end of the hose reel. Upon winding/unwinding the hose reel to store #3 (the main purpose of the reel!) the component #1 will consistently unfasten itself from component #2. This has happened to us without fail despite tightening all points of the product with wrenches, pliers, and power screws. Unfortunately, these major design flaws overwhelmingly diminish the utility of the rest of the product (garden basket, stainless steel makeup, wheels for mobility.)

I have an older similar hose reel cart also purchased from Sam's. I just bought this one. There are several downgrades from the previous one. Gone is the large basket replaced with much smaller one. The rubber on crank handled is fixed (bad design). Wheels is secured with pins instead of nuts. The wheels don't steer anymore.

This Item looks great, but upon putting it to use I found several down sides. 1.) The hose connection spins with the drum and so unscrews from the hose. 2.) Each time I used it I would get a burst of rust from inside of the pipes that the hose is connected to. 3.) The outside of the unit started to show sings of rusting too, even had some discoloration under the paint where water dripped onto the piece that spans the top handle. Bottom line I took it back and would not recommend this to anyone thinking of buying it.

Replacement for like item bought at Sam’s Club approximately 8-10 years ago. The original one was left out past 2 years and finally rusted so needed to get another. Only difference with this one is the front wheels are fixed with no wagon type handle; doesn’t maneuver as smoothly as prior model. Would like to have that feature back but otherwise great buy!

I purchased this Hose reel cart today as a replacement for my old one that I have used for 6 years, that I also had purchased at Sam's. When I unpacked this unit today, I saw that it was inferior to my old cart. The drum is much smaller, the 230feet of hose barely fits on the reel. The cart only goes in a straight line, whereas the old one turning wheels in the front. The old cart had a much larger basket on the bottom that held many more accessories. The only positive about this unit is the no flat tires. Additionally, it should noted that the price of the new Cart is more than the bigger, better-constructed old one.