Comparing other units from big box hardware stores and online giant it seemed like this was a great deal so I bought it. The first one I bought had a puncture hazard as it had welding wire stuck to the frame that was about an inch long and it was powder coated. One reach toward the wrong spot and you would need a tetnas shot. It also was a leaker and there was no way to tighten the leader hose enough as it was a swivel connector. I tried to reach out to the manufacturer with the provided phone number and email contact but they were unresponsive so I returned to the store. The 2nd one I bought is missing the axles so I’ll have to return that one too. As far as overall quality, had it worked w/o leaking I would give it 4 stars and if I were to rate it based on the cost then I could see giving it 5 stars. But considering a customer service that doesn’t return emails or phone messages and the problems I had I would give it zero stars if I could.

What I DISLIKE after owning for 2 years - Its rusting and falling apart. - Power coat paint peeling horribly - Wheels are rusted severely - The wheels don't lock so when you pull the hose the whole cart moves - irritating - No hose guide. Its a beast to manually guide 150ft hose back on the reel with the cart moving at the same time. What I like. - Holds a lot of hose - Brass connection to hose -It took 2 years to figure out this was a POOR investment. I probably should have returned sooner. Just don't like returning items. But this one would have made the returns list. I wonder if Sams will return or exchange? . Full disclosure. This unit is exposed to the weather 24/7. This is my experience.

Very well made, easy to assemble.

Great Hose Reel Cart easy to put together, sturdy

I shop around but this was the 1

Very poor quality of the build and materials.

great for price-heavy duty and solid wheels

I bought this approximately a year ago and the input hose pigtail came off and cannot be reconnected. Quality is lacking.

Tires don't last. Only use it in the summer months and didn't get two summers use before the tires went bad.

I've had product 2 months. Connection hose leaks from both connecting points (cracked threads). Very disappointed.