easy to put together

Very good, easy to use

Would be able to give a better review if we had the hardware to put it together. Called to let them know and emailed with the receipt and no response. Brought it back and tried another one, no hardware... by the 3rd box with no hardware we just got our money back

I bought one of these 8 years ago from sam's club and it finally rusted away. I went to buy a new one from sam's club and got this piece of trash. The reel is so low to the ground you will have to get on your knees to reel it. Don't waste your money buy a different one somewhere else

Bought this exactly one year ago. The frame/rails have rusted and split open. There is a lot of rust on the wheels and bolts. I take care of my stuff. Although this was outside (you would think a hose reel would be made to withstand the elements), I had it under an overhang and not in direct sunlight.

Good: Easy to assemble Sturdy product Looks good Hose extends/retracts smoothly Nice tires Bad: Missing parts--annoying, but replaced by manufacturer in 7 days Supply hose often comes off during use no matter how tightly attached: Do NOT place the cart near anything that can be damaged by water! Basket too small for most sprinkler heads Expensive when you consider the drawbacks of waiting for missing parts and constantly needing to tighten the feeder hose.

Assembly went well - instructions reasonably easy until it came to the step 6 to attach the accessory basket. Seems someone forgot to drill the holes needed to thread the M6x40 bolts through the handle! So - no accessory basket. Might have given it a 4 or 5 star before that!

Looked like a great solid product, however it can’t be put together due to poor manufacturing. Can’t attach the hose reel to the base, due to it being made to what seems to be the wrong size. You can’t attach the Bearing fixed bracket (F) to both sides, it’s one or the other because the hose real “body & shaft” are too long. So no matter what you do, since the bearings are round & pieces on the hose reel (E) are two pieces welded together to make a large edge you can’t slide the bearing over it to get the fit. Followed instructions, watched video and we have a defective one. Sadly it’s an hour round trip to return to our nearest Sam’s Club, so quite the waste of time & gas money.

It looks like it's a toss of the dice on this one to purchase one that works. I read the reviews that the leader hose unscrews when you turn the crank. Other reviews said no, that doesn't happen. On the cart I bought, when you turn the crank, the leader hose twists up until it restricts water flow. The leader hose should spin freely to avoid this. The defective part came pre-assembled, so it was not our fault in putting it together. Got our money back.

I purchased this hose reel less than two years ago and when starting to use this year the frame is failing due to extreme rust. Love the "no flat" tires but unfortunately the good stops there. The frame has multiple places completely rusted through. We live in Kentucky where winters are not that harsh and no salt in the air like seaboard states. I tried to add photos taken, but when I click on add images/videos, nothing happens.