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Customer reviews for Backyard Discovery 14' x 10' Somerville Pergola with PowerPort for
Backyard Discovery 14' x 10' Somerville Pergola with PowerPort
4.5 out of 5 stars
stars611 ratings468 reviews
  1. 5 stars75% (458)
  2. 4 stars16% (96)
  3. 3 stars3% (20)
  4. 2 stars1% (9)
  5. 1 star5% (28)

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Showing 81-90 of 468 reviews
Jul 17, 2022
Em Bee
4 out of 5 stars review

Beautiful addition to back porch

Bought about a month ago and finally got around to assembling it; took two people five hours.Tip: We laid out all the pieces on the concrete porch and labeled them with blue tape and a sharpee. Some pieces were scratched- we touched up with Valspar exterior solid stain in the color classic mahagony. Then used a water based spar urethane in clear satin (varathane indoor/ outdoor) to seal the finish. P.S. After construction, we decided to add a pitched roof (metal) and attached to house- will add lights later.

Helpful?3RKI2G2PSGJC13585769489
reply from BYDSales

Thank you for taking the time to leave a review! It is great to hear that you are enjoying it. Laying the parts out to do an inventory is a great tip!

Jan 26, 2021
r3bman
5 out of 5 stars review

Great pergola, very good value

Bought in store for $799. Comes in two boxes, each about 215 pounds. My daughter and I (wife helped too) built this in under 4 hours, and that included time to move it into position. I do recommend reading the instructions first to get an idea of the process, and lay out the tools and hardware. You'll want to lay it down on the grass or blankets when assembling; if you lay it on the concrete it WILL get scratched up. It says it's cedar, but it's not really. Cedar is much harder than this wood. You will need two people for a few steps and a ladder for sure. Mine came with extra hardware; one piece of the wood has a small split, but I'm not worried about it. When most pergolas this size are $1300+, I am happy with this. Once the rain stops, I can finish adding the electrical box and string it up with lights. Overall, very happy with it. Good job, China.

Helpful?3RKI2G2PSGJC13585769489
reply from BYDSales

We are glad you are happy with the Somerville. It does come with a replacement part warranty so we can replace the split piece at no cost. To order parts go to the following link: service.backyarddiscovery.com/Customer/Login. You can also call 800-8556-4445 8a-6p CT and a Backyard Discovery Customer Advocate will place the order for you.

Mar 10, 2021
Frederico
5 out of 5 stars review

Then pergola is very good but the customer service

is awesome! I did have to replace a part and got someone on the line in 60-90 seconds! A real person. They had me send them my receipt to register me and withing an hour the part was shipped. I had it the next day. The instructions are good but I'd revise them. I seal the wood first thing. I used Thompsons Timber Oil in cedar. Next I'd anchor the feet down after step 4. Why wait until you have all of the extra weight on it? If your feet are directly on the concrete I'd opt for shorter concrete screws. Make sure everything is level plumb and square. I believe I could do another in less than 5 hours but I used a cordless screwdriver. I think this is a good value for the money and am happy with my purchase.

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reply from BYDSales

Thank you for the great review as well as some great tips.

Jun 5, 2022
rr
4 out of 5 stars review

Nice product, but hardware issues.

Overall, the finished pergola was very satisfactory. The pieces all fit, the directions were clear and concise, and assembly was pretty straightforward. One issue that cost us time and money was the 7 1/4" bolts used for the first steps were not threaded far enough to allow them to tighten the initial cross pieces. They would bottom out in the barrel nut with nearly a half inch to go. We had to purchase stainless steel nuts to use instead of the supplied barrel nuts. Despite this frustrating start to our assembly, the rest went fairly well and we're satisfied with the finished product. However, I'm sure that a less experienced builder would have major issues with this quality control issue.

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reply from Supplier Response

Thank you for your review! We apologize for the assembly issue you experienced with the hardware and would love to discuss this with you! You may contact our Customer Advocate Department at 800.856.4445. We're here 8am-6pm CST, 7 days a week.

Dec 1, 2025
RDRD
5 out of 5 stars review

Very cool pergola

I purchased and installed the pergola in 2022. I live in Southeast California. The installation is a 2 person job. Instructions are easy to follow and all parts are well labeled. Took one day to install. It's held up well and shows no signs of wear. I would recommend.

Helpful?3RKI2G2PSGJC13585769489
reply from BYDSales

Thank you for the review! Enjoy your new pergola!

Jul 4, 2021
Rachel
5 out of 5 stars review

Verified Purchase

Love it

Love it, works perfect for what we are using it for

Helpful?3RKI2G2PSGJC13585769489
reply from BYDSales

Thank you for your review! We are so happy to hear that you are loving your Somerville Pergola, and are sure many days and nights will be spent relaxing underneath it!

Mar 28, 2021
Aric Long
4 out of 5 stars review

Verified Purchase

Somerville Pergola

person job is the downside of the product to assemble. love it

Helpful?3RKI2G2PSGJC13585769489
reply from BYDSales

So glad you are ready to relax under your Somerville.

Apr 28, 2021
MCruz
5 out of 5 stars review

Verified Purchase

Excellent for my backyard

Looks great and it feels strong. Great value. It needs 2 people to build.

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reply from BYDSales

Hello- Thank you for the excellent review! We are so glad to hear everything went together perfect for you.

May 19, 2021
JS
4 out of 5 stars review

Verified Purchase

Beautiful, BUT....

Beautiful, BUT... the boards for the "roof" were all warped

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reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Please contact our Customer Advocate Team at 800-856-4445. We are happy to replace any damaged/warped pieces you need.

Jun 11, 2021
Lori
5 out of 5 stars review

Verified Purchase

Awesome back yard!

Bought this for my daughter and family and they just love it!

Helpful?3RKI2G2PSGJC13585769489
reply from BYDSales

Thank you for your review! We are so glad to hear that your family is loving their Somerville Pergola!