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Customer reviews for Brother Monochrome All-in-One Laser Printer, MFC-L2717DW for
Brother Monochrome All-in-One Laser Printer, MFC-L2717DW
4.5 out of 5 stars
stars666 ratings339 reviews
  1. 5 stars75% (500)
  2. 4 stars14% (94)
  3. 3 stars4% (29)
  4. 2 stars2% (15)
  5. 1 star4% (28)

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Showing 211-220 of 339 reviews
Mar 30, 2022
Eric
3 out of 5 stars review

Frustrating.

Frustrating so far. The printer loses it’s wireless network connection frequently. It goes into “deep sleep” mode and I have to walk to the printer and wake it up. I’ve had to reinstall the software and drivers twice over about a month on a Windows 10 machine because the printer suddenly could not be found on the network and needed a WINS passcode that doesn’t exist. Anyway, the machine works great when my computers are able to locate it on the network.

Review from brother-usa.com
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reply from Brother Customer Service.

We are sorry that you are experiencing connection issues with your Brother MFCL2717DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support

May 24, 2023
Brother In Business CPA
4 out of 5 stars review

Upgraded Functions and Performance

So far, this print/copy/scan/fax multi-function machine has been a very nice upgrade and I am pleased with the performance. A few learning 'bumps' on my part, but since I am replacing my previous Brother printer, then there are some changes incorporated into the machine since my last purchase approximately 20 years ago. The wireless connectivity, multi-function, and increased performance features have been nice.

Review from brother-usa.com
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Jul 8, 2019
AndrewW172129
5 out of 5 stars review

Solid Printer

[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion.This is a very capable printer for handling all printing needs. The top loading feeder allows ease of use for copying. The wireless capabilities allow printing with an internet connection that makes printing both easy and seamless. The size of the printer is rather large but set-up and installation were both quick and efficient to get printing right away. After using the printer for several days, I have no major complaints with any of the printer functions or use.

Review from brother-usa.com
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Jul 10, 2019
LachanB464406
5 out of 5 stars review

Great All-in-One Printer for Home Office

[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. A lot of my day for work involves scanning and printing documents, this printer has made it easy for me to do both. It is convenient to be able to print from both my laptop and my phone (android). Set-up: The product arrived well packed and it was easy to take out of its original box. Set-up was quick, the item arrived with easy to follow set-up directions and there is also a link to a video on how to set-up the printer. It was easy to set-up the Wi-Fi on the printer, much faster and more user-friendly than previous Wi-fi printers I have owned in the past. I did find it difficult to set-up the PC to the printer, it required downloading a special software from Brother, I wish it would have simply connected via the network like other printers I have owned in the past. Function: I printed from both my PC and my phone and with both the connection to the printer was fast and the actual printing was also fast. The printer is very quiet and the papers that are printed stay put in the printer and do not fall off as it is printing. The scanning is also very fast, I needed to scan a large 50 page document and it completed the scanning fast and directly to my computer as a pdf file. The printer allows you to see when you will run out of ink and the paper tray allows you to fit a good amount of paper, which allows you to print large documents without having to re-fill the paper tray.Overall, I would recommend this printer; it is exactly what I needed for my office the only thing I wish is to have the ability to print from the PC without having to download the software.

Review from brother-usa.com
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Jan 12, 2023
Maverick15
2 out of 5 stars review

Ok printer

I had another brother printer that worked really well. So I went with this one expecting the same, but it is very hard and frustrating to connect for printing. I have to connect multiple times to get it to read to my mobile device. My other printer worked much more easily when it came to printing from other devices!

Review from brother-usa.com
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reply from Brother Customer Service

We understand you're experiencing connectivity issues with your Brother MFCL2717DW machine and mobile device. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Mar 18, 2023
Frank
5 out of 5 stars review

This is a good product

This is a good product. It's easy to set up and works as promised. One note: Brother guides to using this wirelessly. We prefer having the printer connected directly to our laptop, and the cable is not provided by Brother. Fortunately, we kept the cable used with our previous printer and use that to connect. All said, we're happy with this Brother B&W printer, especially the install ease and durability of the printer cartridge.

Review from brother-usa.com
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Jan 28, 2022
Gerry
1 out of 5 stars review

Poor Workmanship

This model is more for a business versus home. The fax cannot be controlled. Either turn volume down or unplug phone cord to keep telephone from ringing on fax for incoming calls. Plus its only a black & white printer that uses toner only. I will be returning this as soon as I find a replacement. They don't make anything like they used to. No quality just the almighty DOLLAR.

Review from brother-usa.com
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Jul 11, 2019
KristenL997799
5 out of 5 stars review

An amazing printer that does it all

[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This printer is like no other printer I have tried before! It took me some time to set up and start using, however the instructions were clear enough that I was able to begin using my new printer within an hour. This printer takes up a little more room than the one I was previously using, however replaces the need for multiple items and fits nicely on a small table next to my desk. The printer and copier print beautiful and clear copies. My favorite feature of this printer is being able to print using wifi, so I can print things from my phone for work and home. Overall, I think this is a great printer that does it all and you will not be disappointed!

Review from brother-usa.com
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Jul 12, 2019
JenniferJ147498
4 out of 5 stars review

Brother MFC-L2717DW All-in-One Printer Review

[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I really like the speed of the print. There is no delay once I hit print. It is quiet, quick, and efficient. My favorite feature is the print availability directly from my phone. There seemed to be very simple set up instructions, but the photo was a little deceiving to me. It took a while to figure out where to install the print cartridge. Once I realized where I was to install it, the actual process was very simple. It took me about 15 minutes but should have only taken seconds. The rest of the quick set up guide makes installation very simple. The disc installation and connecting to my wi-fi was very simple and took an average amount of time. Getting the app on my phone for mobile print was a quick download and very easy set up. The ease of printing is great compared to my previous printer. Almost every document would sit in a que and take forever to print. The Brother MFC-L2717DW seems to send the info and instant prints, you don`t hear the typical image transfer to the print head to finally print on the paper. My only complaint is the drum unit/toner is very large. It would be nice if it was smaller in size. I would also like if this model also printed in color. The buttons are easy to use, but look a tad outdated, a more modern look would be a bit more impressive. Besides the look the actual function and reliability of the printer and scanner I highly recommend.

Review from brother-usa.com
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May 9, 2023
CatC
5 out of 5 stars review

So far, so good....

I've had this printer for a few months now. So far, I love it! I elected to set up a wired connection to my laptop because so many others complained about the problems with WiFi. I have had not one single problem with this printer! The initial print cartridge that came with the printer provided me with a couple hundred copies before running out. The printer warned me that my ink was getting low and I had plenty of time to order a new cartridge. I would strongly recommend this printer! ♡

Review from brother-usa.com
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