Thank you for the great review! This is a fantastic item, so glad you are enjoying it. - The Abbyson Team

Hi there, please reach out to us so we can assist, also there is a video for our similar item, Hamilton on this page, please watch. It is really easy to assemble! https://www.samsclub.com/p/hamilton-fabric-reversible-storage-sectional-sofa-pullout-bed/prod24640916?xid=plp_product_1 If you have any further concerns, please let us know! - The Abbyson Team

We are sorry the backrest is not at the height you need. We do provide that information on site, but will try to make it clearer for future purchasers. Thank you for your feedback! - The Abbyson Team

Hello, thank you for sharing! Enjoy! - The Abbyson Team

We love to hear that! We strive to make the assembly process simple so that member's can enjoy their new furniture! Enjoy the new sectional. - The Abbyson Team

Hi Pat! The Lincoln Sectional is a great looking piece of furniture and looks great in any space! The seating is firm, but it will soften with use. What you will find is that the seating will retain its supportive structure over time. Please contact our Customer Experience Team to further assist with any issues at samsclub@abbysonliving.com - The Abbyson Team

Great to hear, thank you for sharing! - The Abbyson Team

The seating is designed to soften over time, but will retain its shape and supportive structure. Please contact our Customer Experience team with any issues at samsclub@abbysonliving.com - The Abbyson Team

Thank you so much for sharing this review. So glad it was easy and you are enjoying it!

So great to hear, thank you!!