We're glad you're enjoying your new recliner! We do try to have detailed information and photos on the site so our customers know exactly what they are getting and can choose the perfect piece for their needs. -The Abbyson Team

We hope you enjoy!<br />-The Abbyson Team

Hi there! It is possible that there is an additional power cord that is still wrapped around the frame of the recliner or in a zippered compartment that powers the headrest. We have a Customer Support Team that will be happy to help you out! Feel free to reach out to them at samsclub&#64;abbysonliving.com with your order number. - The Abbyson Team

Wonderful, so glad to hear! Thank you for sharing! - The Abbyson Team

We&#39;re so glad you&#39;re enjoying your new theater chair!<br />-The Abbyson Team

Lou, it's wonderful to hear that you find the Mason Power Theatre Recliner to be comfortable and a great value, especially with the fast delivery and ease of assembly. We're glad it seems solid and meets your expectations, and we hope it adds to many relaxing moments in your home. - The Abbyson Team

That's great to hear! We're so glad you're happy with your new recliner.-The Abbyson Team

Hi Renee, We are sorry to hear this. Please contact our dedicated Customer Experience team at 844-600-0800. Please also feel free to email us at samsclub@abbysonliving.com with your order number and we will be happy to assist you. - The Abbyson Team

We're thrilled to hear that your new Mason Power Theatre Recliners with the adjustable headrests are hitting the mark on comfort! It's always our goal to exceed expectations, and knowing you're enjoying the comfort and functionality is wonderful. Thank you for sharing your experience! - The Abbyson Team

Hi Larry, We are sorry to hear this. We are interested to hear more about your concerns. Feel free to reach out to our Customer Support Team for additional assistance at samsclub@abbysonliving.com. We are here to help! - The Abbyson Team