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Customer reviews for Mason Power Theatre Recliner with Power Adjustable Headrest for
Mason Power Theatre Recliner with Power Adjustable Headrest
4.4 out of 5 stars
stars
723 ratings300 reviews
  1. 5 stars67% (482)
  2. 4 stars18% (130)
  3. 3 stars6% (43)
  4. 2 stars3% (23)
  5. 1 star6% (45)

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Showing 281-290 of 300 reviews
May 19, 2024
Renee B
2 out of 5 stars
2 out of 5 stars review

Bad features

Received the masons power recliner, theater chair with Adjustable headrest in brown you have to be 6ft tall to lay back in it comfortably. For shorter people like me feels like the lower back area (more like middle of back as a lumbar all the way out (like the ones that are in the driver seats of my car) doesn’t matter if I even push my self back in the seat still feels uncomfortable.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Renee B, we're sorry to hear that the Mason Power Theatre Recliner did not meet your expectations in terms of comfort. We understand that everyone has different preferences, especially regarding support and fit. Your feedback is important to us, and we'd like to help improve your experience. Please reach out to our customer experience team at 1-888-406-0838 so we can discuss potential solutions. - The Abbyson Team

Dec 12, 2022
Tcat
4 out of 5 stars
4 out of 5 stars review

Nice looking

Love the look and function. Motor retracts much faster than my previous chair! Only issue is I'm only 5'10" and headrest doesn't hit head for TV watching, misses by at least 3". Seat needs to be sunk lower so head hits. If I slouch it's ok, but not as comfortable. Material feels nice, but a little slick. Wish controls were on exterior, more convenient there. Fits 5' wife well. May move it to BR for her and keep searching. I would normally rate it 3 because of low headrest, but if you're short it's probably perfect, and at least a 4.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

We appreciate your feedback! We are always interested in feedback so we can improve products in the future. Please contact our Customer Experience team with any issues at samsclub@abbysonliving.com - The Abbyson Team

Jan 8, 2023
Liz86
3 out of 5 stars
3 out of 5 stars review

headrest problem

Christmas present. Chair arrived early. Looks great easy set up. Only problem is the motorized headrest. He tried it out and it came forward and will not go back. We checked all connections and nothing. We bought a similar chair from Sam’s but it didn’t have the motorized head rest and my son loves it.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

Hi Liz! We are sorry to hear about the headrest issue! Please reach out to our Customer Support Team at samsclub@abbysonliving.com so they can further assist. - The Abbyson Team

Dec 29, 2022
MommaK
5 out of 5 stars
5 out of 5 stars review

100% Happy

I jumped on the amazing sale price Sam’s offered these theater chairs for & could not be happier! Chairs were delivered as scheduled & easy to put together. Quality of chairs are great, love the sleek look, the storage space for remotes & love that the headrest moves too for comfort.

Helpful?62WJXDLU2CQT13583571679
Mar 2, 2021
threeputt
4 out of 5 stars
4 out of 5 stars review

Quality recliner, but....

I bought this brown Mason Power Theatre Recliner online for $399 about 10 days ago. It was delivered yesterday (3/1/21) by FedEx. Fairly simple to assemble & plug in. The material seems to be of good quality and would last a long time with proper care. The power function is smooth & quiet. I love the separate power headrest control, too. There is lots of storage space in the arms. However, I am 6'1" tall and the recliner is much too short for me. My legs hang off the footrest by almost a foot! If you are a shorter person, I would definitely recommend this theatre recliner. Unfortunately, I must return the recliner to my local Sam's Club.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hello - We do try to have detailed information and photos on the site so our customers know exactly what they are getting and can choose the perfect piece for their needs. If we can be of any assistance please contact us at samsclub@abbysonliving.com.

May 18, 2023
Ginnapudder
5 out of 5 stars
5 out of 5 stars review

Most Durable even after 2 years

Had ours for 2 years, hardly shows any wear, even sleep on one, comfortable.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

We're thrilled to hear that it has stood the test of time and provided comfort in your home, even doubling as a sleeping spot! We hope you choose to shop Abbyson again in the future - The Abbyson Team

Dec 25, 2020
EDR
1 out of 5 stars
1 out of 5 stars review

Terrible!

This chair was a huge disappointment. The leg rest only came to my knees. It was made for a short female. Buy something else.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

We do try to have detailed photos and information on the site so our customers know exactly what they are getting and can choose the perfect piece for their needs. If we can be of any assistance please reach out to samsclub@abbysonliving.com

May 3, 2023
Rick
2 out of 5 stars
2 out of 5 stars review

recliners

watch Buying abbeyson furniture they don’t stand behind the warranty to good take forever to get out to repair your furniture

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hi Rick. We are sorry to hear this. This item comes with a 1 year limited manufacturer warranty and we stand by that. Please contact our Customer Experience team at 844-600-0800 as we would like to review your order. - The Abbyson Team

Jan 4, 2021
Lois
5 out of 5 stars
5 out of 5 stars review

love the chair for now

This is a wonderful recliner I just wish it was for taller people. My feet hangs out when I Recline. I do worry about the sides coming apart in the future. Besides that it is so comfortable an I love my chair.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

We're glad you're enjoying your new recliner! We do try to have detailed information and photos on the site so our customers know exactly what they are getting and can choose the perfect piece for their needs. -The Abbyson Team

Dec 31, 2020
Alicia
3 out of 5 stars
3 out of 5 stars review

Beautiful Chair

Although it took more time than they said it was supposed to be here, we love the way it looks and feels. Very comfortable and like all of the features.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

We're so glad you're enjoying your new recliner!<br />-The Abbyson Team