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Customer reviews for Mason Power Theatre Recliner with Power Adjustable Headrest for
Mason Power Theatre Recliner with Power Adjustable Headrest
4.4 out of 5 stars
stars723 ratings300 reviews
  1. 5 stars67% (482)
  2. 4 stars18% (130)
  3. 3 stars6% (43)
  4. 2 stars3% (23)
  5. 1 star6% (45)

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Showing 1-10 of 300 reviews
Jul 17, 2023
Moises
5 out of 5 stars review

Verified Purchase

Buy it! You will not regret it. :-)

Good quality. Comfortable. Bought this chair for my 80 yr old father that just had knee replacement surgery. Perfect height for him to get out of and stand on his own. Only Con: the power cord is very short and the cord to chair connection does not lock in. Not a concern for normal use but a concern for an elderly person living alone. If reclined to far from the wall the power cord will pull out of the chair leaving the person unable to sit up. I just added an extension and some duct tape.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hey Moises! We are delighted to hear you had a positive experience with our products! Your satisfaction is our top priority. Your review plays a crucial role in our ongoing efforts to enhance our products and services to meet and exceed your expectations. Thank you for choosing Abbyson. - The Abbyson Team

Feb 6, 2021
Shawn
5 out of 5 stars review

Verified Purchase

Great movie chair

I love this chair ! I was looking far and wide for a power recliner with cup holders and a usb, i finally found it. The chair is well made and so far holding up. The motors are pretty smooth and it reclines a good way almost flat. The fabric is very comfortable and soft. I would highly recommend this chair.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

This is such a great theater chair and we hope you enjoy!<br />-The Abbyson Team

Jan 17, 2021
Comfort Crazy
5 out of 5 stars review

Verified Purchase

Comfortable-Easy to assemble-Better than I expecte

This chair was way beyond my expectations! The two cup holders appear to be stainless steel. One holds the remote and the other my glass. There are deep storage compartments in the arms which hold lots of things like books, magazines, heating pad and other items which I have put in clear zip bags for organization. I could. It be happier. I love the separate head rest control. I got it for a great price too. It came in a large cardboard box and was delivered to my front porch. I am in my late 60’s and I was able to move it into the house and attach the back piece by myself. There were no marks or scratches. There were 2 wires to click together and assembly was less than 10 minutes. The longest part was getting it out of the box as it could be damaged if you used a box cutter or knife. TAke care opening the box and you will be glad you did. The chair is totally worth it!!!

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

We are so glad you are happy with your new theater chair and hope you consider Abbyson Living again in the future!<br />-The Abbyson Team

Feb 15, 2021
Bob C
5 out of 5 stars review

Verified Purchase

SECOND ONE

I purchased one for me and it was great. Then, my girlfriend had to have one as well so I ordered a second one. While a little awkward to attach the back to the frame, I did it by myself and I'm in my 80's. I love it as it is very comfortable and easy to adjust.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

We&#39;re so glad you are both enjoying your new recliners! <br />-The Abbyson Team

Dec 25, 2021
Rick
4 out of 5 stars review

Verified Purchase

Good recliner, little bit short

The recliner came in earlier than promised, it was very easy to assemble. It’s quite comfortable, the adjustable headrest is definitely a plus. The reason I give 4 stars is because I feel the recliner is short for the legs. I’m 5’9 and my legs don’t fit completely when the recliner is extended, my uncles stay out. Besides that, it’s a good recliner and it was sold at a very good price.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Thank you for sharing. Enjoy your new recliner! - The Abbyson Team

Jun 11, 2021
Doc
4 out of 5 stars review

Verified Purchase

Great recliner. Sorry to have to return.

Recliner came as promised. Easy to set up and seem quite sturdy. Love all the features: Dual reclining, one touch close, cup holders and USB charger. Nicely finished and appeared to be a great piece of furniture, especially for the great price. I decided to return it mainly because the headrest seemed to be a little short. I'm 5"10" and 66 yo and was looking for something that fit me a little better comfort wise. I almost kept it anyhow since in was such a solid chair loaded with features that I needed. This is the 2nd chair I have from Abbyson and I still love the 1st one. Sad to have sent this one back. Will try a different model when it come on sale.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hello, thank you for sharing. This is a great recliner. We appreciate your feedback - The Abbyson Team

Feb 11, 2022
Luke
2 out of 5 stars review

Verified Purchase

Don’t buy unless you want to fix upon receiving it

The chair arrived with the base disconnecting from the actual padding of the chair itself. After just lifting it from the box, several (4+) screws fell out. The wood where the screws were supposed to go were already stripped making it impossible to replace the screws. This was not an error due to shipping but simply poor construction. I had to drill new holes and purchase larger screws to make the chair usable. After waiting weeks for the order, the last thing I wanted to do was return the chair so I made it work. I am not afraid that with use, the screws placed will come unattached again.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

Please contact our Customer Experience Team directly regarding any issues and to ensure proper assembly and function of the set at samsclub&#64;abbysonliving.com - The Abbyson Team

Apr 10, 2021
Kelli
1 out of 5 stars review

Verified Purchase

Nice concept, horrible idea to buy

PROS: The power mechanism was great. The look was great. CONS: It had a rattle when reclined. Within 2 weeks it felt like the frame was separating, and it squeaked. HORRIBLE experience trying to return it. The store wouldn't take it saying it was already returned, which it wasn't, so had to take it back home and FedEx had to pick it up at my house. All in all, big mistake buying this. Won't ever order anything big from Sam's because of it.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hi there, this is rare indeed, have you contacted us yet? We are standing by to help. Thousands of happy members have purchased this item, so far we have not heard of this issue. Please reach out for assistance if needed. I'm glad it was able to be picked up for you. A replacement can be shipped at anytime. Looking forward to hearing from you!

May 31, 2021
David
1 out of 5 stars review

Verified Purchase

Junk recliner and customer service.

Horrible quality. Loose screw holding mechanism to frame would not tighten. Cracked wood frame under fabric . When sitting in chair, actually leaned to the right. Sent email to customer service of manufacturer and not even the courtesy of a response.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hi there, this is a great recliner, we are surprised to read this review. Please reach out to us at samsclub@abbysonliving.com so we can assist. We will be looking for your email. - The Abbyson Team

Jan 27, 2021
mwiktorsson
1 out of 5 stars review

Verified Purchase

Broke after 1 day

The chair broke after 1 day of use. When sitting upright it hits the bar on the bottom and almost severed the power cable. A call to the manufacturer went unanswered and the message was not responded to.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hello - We absolutely want to help you with this. Please contact us at samsclub@abbysonliving.com so we can assist. I'll be on the lookout for your email.