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Customer reviews for Mason Power Theatre Recliner with Power Adjustable Headrest for
Mason Power Theatre Recliner with Power Adjustable Headrest
4.4 out of 5 stars
stars723 ratings300 reviews
  1. 5 stars67% (482)
  2. 4 stars18% (130)
  3. 3 stars6% (43)
  4. 2 stars3% (23)
  5. 1 star6% (45)

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Showing 111-120 of 300 reviews
May 29, 2021
Morty
5 out of 5 stars review

Comfy, Functional & Aesthetic

Had the advantage of already knowing that the product was both comfy, nice looking, and had the right power adjustments. I purchased two and have no regrets yet, as I think that this is a very nice product. I think the big questions for consumers are how long will the electronics continue to work and how long will the faux leather hold up ?

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

Thank you for your review, we appreciate it! We offer one year guarantee. If care instructions are followed the product will last for a long time. If we can assist in any way, please reach out to samsclub@abbysonliving.com

Jan 15, 2023
Timothy Leach
5 out of 5 stars review

Verified Purchase

It’s a very relaxing chair

It’s a very nice chair

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Thank you for your review. Enjoy your new recliner! - The Abbyson Team

Dec 31, 2022
HappyWifeHappyHusband
5 out of 5 stars review

Amazing chairs and deal

Jumped on the special pricing of $300 and bought four of them for our great room. Amazingly comfortable, easy to assemble. My husband is 6' and I am 5'2" - the head adjustment is fantastic. I had been looking at chairs that cost 4 times as much, but this was a deal I couldn't resist and I'm really glad we got them.

Helpful?62WJXDLU2CQT13583571679
Jun 5, 2023
FR Kaiser
5 out of 5 stars review

Great Mason Power recliners purchase

I recently bought two of these chairs for my den. Order it in the middle of the week assuming that I would receive it on Monday the 30th but to my surprise I received it on Sunday May 28th. Each box contains the main seat and the back rest which were easy to install. Was able to slide the more extensive section of the recliner easily thru a 28-inch door space. The chairs are comfortable and the reclining positions are easy to use. The seats are wide enough for my 6'0 frame. My wife and I have enjoyed the chairs while watching movies and easily fallen asleep due to the comfort of the chairs. Definitely got a great price during Memorial Day week. Finally, found the right chairs.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Thank you for the amazing review, and we're thrilled to hear the Mason Recliner has met your expectations. We hope you choose to shop Abbyson again in the future. - The Abbyson Team

Feb 2, 2021
Angela
5 out of 5 stars review

Excellent Purchase

I ordered this recliner the last of January. It was delivered to my home in just over a week. I was surprised as the shipping indicated that I would not receive until the 1st week in March. I was able to assemble the chair pretty quick. The chair is so comfortable. I first saw the chair in a club score and liked it even though I could not sit on it due to the Covid 19 precautions. I didn't realize until I opened the box that it was made by the same company as a sofa I purchased a few years ago. I purchased the Brown recliner which is a deep brown.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

We are so glad you are happy with your new recliner! This is a great item and we hope you enjoy.-The Abbyson Team

Dec 7, 2023
Shopper
2 out of 5 stars review

Worked good for a couple years.

These are definitely built for shorter people. I love the and the leather has been nice. However, we have now had these for three years. Used very rarely and in separate rooms and both had the power break within weeks of each other. I have contacted support and will go from there. We have other theater chairs that we paid a little more money for. They get used regularly like a theater chair and are still fully functioning. Have had those for 6 years, and have moved twice with us.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hi there, We're glad to hear that you've enjoyed the comfort and quality of the leather on your Mason Power Theatre Recliners, though we're concerned about the power issues you've encountered after three years, especially given their light usage. We take the durability and functionality of our products seriously, and it's important to us that they meet your expectations. We appreciate you reaching out to our support team, and we assure you that we will do our best to address and resolve this issue promptly. Your feedback is crucial in helping us improve our products and services. We're here to assist and ensure your satisfaction. - The Abbyson Team

Feb 1, 2024
TeeVee
2 out of 5 stars review

Dead Before It's Time!

Online Customer Service was totally unresponsive but later sent me an email promising a response from a named CS Rep that never happened after waiting two weeks! The power features died long before they should have and Customer Service (after recontacting them again by phone) was only good for referring me to outside repair companies for solutions. We won't be taking a chance on any of their products in the future.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

TeeVee, we apologize for the frustrations you've experienced with the Mason Power Theatre Recliner and the service you've received. We take your feedback seriously and would like to make this right. Please contact our customer experience team at (888) 406-0838 for further support. - The Abbyson Team

Feb 1, 2021
good not great
4 out of 5 stars review

good price but don’t pay retail

I bought 4 on that misgiving sale which was $300 each. 3 out the four were ok so far. A few stews fell out of the cheap particle board wood but not bad for $300. The fourth one was damaged because it couldn’t decline without hitting the bottom of the chair. The bottom of the chair would scrap the recliner reach when you recline it. Called customer service but no black ones are available so I have to wait until they get them in or live with the issue.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

Hello - We actually have reserved inventory for rare issues like this so we can absolutely replace the chair. Please contact us at samsclub@abbysonliving.com so we can assist! -The Abbyson Team

Nov 16, 2020
Happy customer
5 out of 5 stars review

Best Power Recliner purchase! We are happy!

The day I received this recliner I ordered another one. This is a true theater chair but looks so stylish and sleek! I bought the dark brown color and I love the tone, and the polyurethane material feels like leather although we know it is a type of fabric and pu but seems very sturdy and soft. The seating is awesome, this allows you to be in a position with your feet directly facing the ceiling and your back horizontal to the floor. You can also just have a footrest option and the headrest adjusts forward, all with the simple button that is inside and so easy to access. The chair has 2 plugs that need to go in the wall, one for the power feet and one for the power headrest. There is a USB option which comes in handy but we probably won’t need to use it. Storage arms are great for the remotes and anything else our kids would hide in their. I would rank this as one of the best online purchases we have made without seeing the item in person. Beyond happy! Thank you Sams club.

Helpful?62WJXDLU2CQT13583571679
reply from Abbyson Living

That's so great to hear! This is such a wonderful recliner and we're so happy you're enjoying it.-The Abbyson Team

Feb 4, 2021
Squid
5 out of 5 stars review

Easy for a 70 yr old woman to unpack and assemble.

Needed help to get big box in house but after that I was able to unpack the chair and assemble by myself. Was really grateful because my husband has heart issues and could not help me. Perfect chair for my husband to put up his feet, recline back and rest. This chair looks great in my living room. Glad I bought it.

Helpful?62WJXDLU2CQT13583571679
reply from Supplier Response

That is so great to hear! We&#39;re glad you are happy with your new recliner. <br />-The Abbyson Team