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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,468 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 321-330 of 1,574 reviews
Jun 9, 2026
Reviewer name: Karen
5 out of 5 stars
5 out of 5 stars review

Heaven in a shipping box!

Purchased this mattress when my granddaughter moved in with me. The one in her bedroom had seen better days. Shipping was a little late but all is forgiven. I ordered the ultra plush queen and she is thrilled with this mattress! No more back aches and I was fortunate to get it when it was $100 off the regular price. Save yourself the aggravation of big box store mattress testing and just order this puppy in what ever size you need, believe me you won't regret it! Worth the world to me to see the smile on her face every time she thanks me for her new mattress.

Helpful?2KZ9C46TI1Q813583269056
Aug 12, 2022
Reviewer name: DISAPPOINTED CUSTOMER
1 out of 5 stars
1 out of 5 stars review

DON'T BUY THIS MATTRESS

2 months after purchasing this mattress it began to sag in the middle. 2 people sleeping in this bed wind up laying up against each other in the center of the mattress. THEN - since I can't read "fine" print - SAMS CLUB will not allow me to return the mattress because I threw away the box. THEY REQUIRE YOU TO BRING IT IN FOR THEIR 100% MONEY BACK GUARANTEE WITH THE ORIGINAL BOX. I am so disappointed in the mattress and SAMS CLUB. WHO KEEPS A BIG BOX STORED JUST EXPECTING A TRUSTED STORE LIKE SAMS WOULD SELL THEM SOMETHING CRAPPY THAT THEY WOULD NEED TO RETURN IN THE FIRST PLACE.

Helpful?2KZ9C46TI1Q813583269056
May 9, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Best mattress for the $$$

This mattress is fabulous. I ordered these for our Airbnb property and people have told me they've never slept as good as they did until this bed. I went ahead and bought some to replace mattresses at home as well. It's sooo comfortable and you can't beat the price.

Helpful?2KZ9C46TI1Q813583269056
May 17, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Quit debating and just get it…

Sooo, we have had a 20 year old mattress that we bought used because we were on a very tight budget back then. I was debating on whether to buy a nice used mattress for a couple hundred or a “mattress in a box”. My husband talked me out of it after the whole, “what if there are bedbugs in it “ conversation. UGH!! Honestly, we had a bad experience buying a mattress in a box from another site and after only 6 months, it left a “body print” in the mattress. So needless to say, I was weary about buying one. But I checked the reviews and couldn't believe the positive feedback on this one! We have slept on this Queen-sized mattress for 2 nights and it is a game changer! We bought the firm one on sale for $299. It supports you so well and you can sit on the edge of your bed without falling off. My husband has not slept in our bed in 2 years because of peripheral neuropathy pain. He slept in it last night and loved it. A little side note. Do what the directions tell you to do. When you open it, let it sit flat for at least 48 HOURS! Do not try it out or it will warp it. We let ours sit for 72 hours just in case. All in all, I have zero regret for spending $300 on this. It was definitely worth every penny! On a side note, we had bought the twin-sized version of this one for our son's loft bed and he loves his. It is a medium firm.

Helpful?2KZ9C46TI1Q813583269056
Mar 24, 2026
Reviewer name: Erin
2 out of 5 stars
2 out of 5 stars review

I've had the firm version of the queen mattress for the past 5 months honestly I was disappointed from day one and five months later I pulled my old mattress out I saved it because I wasn't impressed when this arrived in the mail honestly after 5 months it's literally a great mattress for somebody 10 years or under it is not a mattress for daily use maybe it's great in a guest room or for a kid but not for a full size adult I would not recommend this mattress I chose the firm version and it was still super soft I just sink My dog is 100 lb and she does not like this bed at all since I've been using this bed over the past 5 months she is chosen the floor over the bed 5 minutes after I put my old bed back up she's back on the bed this members mark is just too soft super squishy not a fan I prefer for if you like soft beds this is for you

Helpful?2KZ9C46TI1Q813583269056
Jun 4, 2026
Reviewer name: JoanE
5 out of 5 stars
5 out of 5 stars review

5-star comfort

I purchased two Queen Medium mattresses and one King Firm for my Airbnb properties. After a year of hosting as a Superhost with Guest Favorite status and maintaining all 5-star reviews, I've found that about 85% of my guest reviews specifically mention how comfortable the beds are. Because of the overwhelmingly positive feedback, I decided to purchase the King Firm mattress for my own home. It has exceeded my expectations—it's incredibly comfortable, supportive, and cozy. It truly feels like sleeping on a cloud. I couldn't be happier with my purchase!

Helpful?2KZ9C46TI1Q813583269056
Dec 28, 2022
Reviewer name: Greg 73
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

I have had the mattress 11 days. The topper is already coming apart and bunching up. My wife and I are of average height and weight. I am concerned about the quality and will be returning the mattress to the store where I bought it. I hope I don't have problems returning the mattress.

Helpful?2KZ9C46TI1Q813583269056
May 8, 2021
Reviewer name: Craig
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too Soft

The mattress is quite a bit softer than advertised.

Helpful?2KZ9C46TI1Q813583269056
Sep 24, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective Mattress

The mattress has a defect on one side! I send in a defect form! Hopefully it get replaced!

Helpful?2KZ9C46TI1Q813583269056
May 18, 2025
Reviewer name: Linda
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Should have bought a firm mattress!

This mattress is a little softer than I thought it would be.

Helpful?2KZ9C46TI1Q813583269056