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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,398 ratings1,535 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 331-340 of 1,535 reviews
Sep 9, 2023
krc1
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel Premier 12" Bed in a Box

Comfortable little bed for now! Sleeping on a daybed after the move and had to order this twin mattress up really quick. Picked up with no issues from local Sam's Club. It has been a couple of weeks and it is actually really comfortable. It's going to end up in the office as a spare bed and I know the kids or even a single adult is going to be very comfortable sleeping on it for a few days or even an extended visit. I am most happy with the purchase and even debating ordering one for my bed or stepping up to the hybrid one for my bed. The price can't be beat!

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Nov 24, 2023
CCG
5 out of 5 stars review

Amazing!!

I bought this mattress in the Queen Size for my guest room. I was very skeptical to purchase a mattress online but decided to give it a try. I am really glad I did!! The mattress arrived on time and was packaged very well. The mattress expanded to 12 inches as expected. The mattress expanded to about 10 inches immediately and then the remaining 2 inches over the course of a couple of days. The mattress is a nice looking mattress. But most importantly my guests commented - The mattress is amazing!! They were very complimentary regarding the mattress and how comfortable it was. I have also slept on the mattress myself. Very nice mattress that offers a good support system. I highly recommend this mattress. I have no regrets.

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Jun 25, 2021
LMart121
1 out of 5 stars review

WARM and WAY TOO Soft

I was very disappointed. This bed was warm and worse way too soft. It was so soft the sheets were constantly popping off. After calling Members Mark and trying it for almost two months this bed had to go back to the store. Check out the new Casper line… Im MUCH happier.

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Mar 28, 2021
Sm028
1 out of 5 stars review

READ BEFORE BUYING

After reading the negative and positive reviews for this mattress, I decided to give it a shot because we were in desperate need of a replacement. This mattress is advertised as a medium-firm mattress, but it is NOT that whatsoever. This mattress is SOFT... so soft that your entire body will sink in if you weigh over 150lbs. If you’re into that, then it may work for you. But if you bought a medium-firm mattress because you prefer medium-firm mattresses, you will be highly disappointed. If you prefer firm mattresses and thought you might just settle for a “medium-firm”, then you may fall into a deep depression. Believe me before you waste your money like I did... this mattress is nowhere near medium firm, or even medium. Also, prepare to have your room smell like chemicals for several days. We off-gassed and decompressed this thing for an entire day outside and the smell is still giving me headaches. Here’s to hoping I can return this thing!

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Jul 12, 2024
Gabe
2 out of 5 stars review

Verified Purchase

Very soft but flimsy.

The sides are very flimsy. You feel like you’re going to fall off the mattress.

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reply from Member's Mark Team

We appreciate your feedback on our mattress, Gabe. The edge support of a full foam mattress can be soft, but you should see over time that the sides firm up and sink less as the foam continues to settle.

Dec 27, 2021
G shaw
5 out of 5 stars review

Verified Purchase

Comfy mattress

A nice value. Super comfy

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Jan 13, 2026
BT
4 out of 5 stars review

Verified Purchase

Plush

Very comfortable. I wish it was just a tad firmer, but comfortable nonetheless.

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Oct 10, 2021
Janie
2 out of 5 stars review

Verified Purchase

Wake up with body aches every day

Not comfortable it says on the box 12 inches and it’s only 10 inches

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Nov 9, 2024
naz
1 out of 5 stars review

Verified Purchase

Got lumpy and uncomfortable within one month

Got lumpy within one month

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May 16, 2024
Bill H
1 out of 5 stars review

Verified Purchase

Too soft

It is way too soft. It was supposed to be medium firm but it is not.

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Bill. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.