Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

Member photos

  • +79 images
Sort by |
Showing 1,081-1,090 of 1,512 reviews
Jan 1, 2022
Trish
5 out of 5 stars review

Verified Purchase

Very Comfy!

Great price!

Helpful?2P0LE98T4IU013583269056
May 24, 2021
TnC
5 out of 5 stars review

Verified Purchase

Arrived quickly, easy set up.

Very comfortable

Helpful?2P0LE98T4IU013583269056
Mar 31, 2023
JEdge
5 out of 5 stars review

Verified Purchase

Great product.

Great product.

Helpful?2P0LE98T4IU013583269056
Oct 9, 2023
Georgie61
5 out of 5 stars review

Verified Purchase

Great night sleep ❤️

Housewarming gift

Helpful?2P0LE98T4IU013583269056
Mar 24, 2024
Homer
4 out of 5 stars review

Verified Purchase

Comfortable for the price

Comfortable

Helpful?2P0LE98T4IU013583269056
Jun 15, 2021
asil23
2 out of 5 stars review

Disappointed

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

Helpful?2P0LE98T4IU013583269056
Nov 23, 2024
Maryann
5 out of 5 stars review

Verified Purchase

Confortable in a box

Very comfortable

Helpful?2P0LE98T4IU013583269056
Jan 27, 2023
Taluah
4 out of 5 stars review

Great For The Price - 4.5 Stars

I bought this bed because my 4-5 year old GhostBed got drenched in black water. This bed is actually pretty nice. Firmed up nicely in about 2-3 days. Sleeps well; less tossing and turning. Medium soft, cushy and firm. It’s definitely comfortable. The only reason I can’t give this 5 stars is because (just like all box mattresses it seems) it’s not actually 12”. But neither was my 12” GhostBed so I guess that’s how it goes. Once foam gets compressed so tightly and stays that way for a period of time, it’ll never quite return back to what it used to be before. But in all honesty it’s cheaper and better than my “classic” GhostBed.

Helpful?2P0LE98T4IU013583269056
Feb 15, 2023
Suzanne
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2P0LE98T4IU013583269056
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 27, 2021
DB
3 out of 5 stars review

low quality

This mattress has not lived up to my expectations. It’s not an expensive mattress by any means but the quality is sub par. The top is not tight and is rumpling where I lay. It’s sinking also and my back is not happy. I wouldn’t purchase again. Sorry

Helpful?2P0LE98T4IU013583269056