There's nothing FIRM about this mattress. I called customer support & they were no help. I let them know I never slept on the mattress because of how uncomfortable it was, way too soft. They told me to give it a few days to settle, 5 days later it's just as bad. This is supposed to be a firm mattress, DO NOT BUY THIS MATTRESS IF YOU'RE LOOKING FOR A FIRM ONE.

Great sleeping mattress

Very comfy

The description said it was 12 inches high and it was only 9 inches high after three days out of the box. We had to keep our daughters broken box spring to make the bed high enough for her to get out of her bed. If I knew it be only 9 inches I would have picked another bed.

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

Perfect

I don’t have enough words to say about this mattress. Hands down the best mattress I’ve ever had in my life. I have never slept as good as I do now. Only flaw is that I have a hard time waking up in the morning because it’s so comfortable! It has the perfect cushion too!

Great product.

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

Sink into the bed