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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,071-1,080 of 1,512 reviews
Jun 15, 2021
asil23
2 out of 5 stars review

Disappointed

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

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Oct 20, 2021
Jerry
4 out of 5 stars review

Verified Purchase

Love the confort

Great

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Aug 19, 2020
Lola B
3 out of 5 stars review

Great mattress for the price

This mattress is great for the price, but I wouldn't say it's the best mattress I've ever slept on. There are lots of reviews that call it "plush" and I definitely do not feel that way, I would say it's rather firm. However, I would still recommend it to people looking for a mattress at a bargain price. It's been great for stomach and side sleeping!

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Oct 9, 2023
Georgie61
5 out of 5 stars review

Verified Purchase

Great night sleep ❤️

Housewarming gift

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Mar 24, 2024
Homer
4 out of 5 stars review

Verified Purchase

Comfortable for the price

Comfortable

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Aug 31, 2021
Kirk
5 out of 5 stars review

Love this mattress, we're impressed!

We bought the members mark 12" hotel foam mattress. I usually like a firm mattress, this said medium firm. It was super easy, you carefully cut the wrapping and it airs up instantly. We have slept without pain for a week now. No complaints here. Awesome mattress, especially for the price.

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Jan 5, 2022
tsmith
5 out of 5 stars review

guest mattress

With mattresses being so expensive these days giving this member mark mattress a try was an easy decision. Bought for a guest bedroom, have had 3-4 different people sleep on it and they all said it was great. We will see how it holds up but for the price it’s definitely worth a try!

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Jan 5, 2022
Unjustthunder
5 out of 5 stars review

Was skeptical

I was very skeptical based on some of the reviews posted, but one night on it changed my mind. I didn't have any of the issues with the sides not inflating or staying flat. The mattress is very comfortable for being a medium firm and I prefer firm. If they had a firm option I totally would upgrade to it.

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Aug 14, 2020
Nicole
3 out of 5 stars review

Happy over all

We have had this mattress for a few months now so i figured I'd write a review. First off it took quite a bit longer than my daughters Serta to mattress to open all the way up. Right away we noticed a very strong odor and figured it would go away after airing it, i was wrong. Mattress was comfortable and helped with a lot of my aches at first but not so much anymore as i feel like i just "sink" in now vs feeling contoured. We never noticed much of a "cooling" affect. Now back to the chemical smell... I unzipped the protector to see if i could figure out what layer of the bed had the strong smell and now i cannot get the protector back on! My fault for not reading the tag until after but if you are like me and planned on washing the protector every now and then- you can't and good luck getting it back on. Good mattress but definitely gets too soft after awhile and topper cannot be taken off.

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Jan 13, 2025
Heidi
3 out of 5 stars review

Not 12 inches

The description said it was 12 inches high and it was only 9 inches high after three days out of the box. We had to keep our daughters broken box spring to make the bed high enough for her to get out of her bed. If I knew it be only 9 inches I would have picked another bed.

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reply from Member's Mark Team

We're sorry to learn about your experience, Heidi. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.