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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 311-320 of 1,564 reviews
Feb 8, 2022
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Very nice!!!

I thought that I wanted a softer bed but this is perfect. It is soft on top but you don't sink down in it. It does a great job keeping me in alignment. I have problems with my SI joint getting out of alignment and I usually have pain and night and have to keep shifting into different positions. But I don't have to with this mattress. I slept very well on it the first night. I also highly recommend the Member's Mark Premium adjustable base to go with it. It is amazing!!

Helpful?2KZ9C46TI1Q813583219214
Jul 20, 2023
Reviewer name: Me
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zzzzzzz

We bought this for our oldest child a few years ago and it hasn’t been destroyed/ sagged and now this one for our youngest. So comfortable I’m thinking of trading our bed for this too. I have no back pain when I sleep on one of their beds. Only downside is if you like to sit on the edge of the bed, you will sink.

Helpful?2KZ9C46TI1Q813583219214
Mar 17, 2025
Reviewer name: Jaybird
2 out of 5 stars
2 out of 5 stars review

Not A Good Fit

King mattress purchased via pickup at local Sam's Club. First the box weight is about 80 pounds. The Sam's associate brought it out on a flat cart and didn't even attempt to load it in my truck. Never offered to help even as I stuggled to lift in the back of my truck. Got the mattress home and removed from box. Removed the plastic. I let it expand for 72 hours. It seem the cover is bigger than foam. When we put it on the bed the cover bunched up and was very loose.

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress and cover, Jaybird. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Jan 10, 2022
Reviewer name: RJandM
1 out of 5 stars
1 out of 5 stars review

Warped, bulging foam

We had this mattress less than 2 months and the foam warped and bulged and is sticking up inside the mattress. We are disappointed not only because we spent over $400 and the mattress lasted less than 2 months, but it would be entirely too difficult to return as it comes vacuum-packed in a bag/box and is quite heavy. Attaching pictures, although I'm not sure if you'll be able to see the warping. Buyer beware--this is a cheap item.

Helpful?2KZ9C46TI1Q813583219214
May 9, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Best mattress for the $$$

This mattress is fabulous. I ordered these for our Airbnb property and people have told me they've never slept as good as they did until this bed. I went ahead and bought some to replace mattresses at home as well. It's sooo comfortable and you can't beat the price.

Helpful?2KZ9C46TI1Q813583219214
Jan 29, 2024
Reviewer name: Stephen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable

I bought this bed for my daughter and so far she is loving it. The box that it came in was nice and compact. Once I opened the box and took out the mattress I laid it out and it started to rise immediately. When reading reviews, some people were saying that the mattress never reached the fullness that was stated for the mattress so I was a little concerned, but the mattress did expand and is very comfortable and the price was great!!!

Helpful?2KZ9C46TI1Q813583219214
Mar 21, 2026
Reviewer name: Jia
4 out of 5 stars
4 out of 5 stars review

Too soft for my liking

I bought the medium firmness in store and it feels like plush. Too soft. Perhaps if I had bought the firm, which they don't have in store, it'd have worked. But they won't ship to CA. What a shame, I really wanted to like it. On the plus side, it did not smell bad. And the quality seems to be very decent for the price.

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Dec 18, 2023
Reviewer name: Bananna13
2 out of 5 stars
2 out of 5 stars review

Buyers Beware of Sam's Club

Buyers beware! This mattress is comfortable in the center, however mine never formed on the sides. We waited 52 hours to get on it but it never took. Since then I've been trying to get a refund or a replacement on it but sam's refuses to take care of it. They keep saying they need to pick it up before they will issue me a refund but THEY WON'T PICK IT UP. I keep calling over and over and over again to get it scheduled but they keep telling me i have to wait to be contacted. Sam's club online customer service is by far THE WORST customer service i have ever dealt with. For everyday purchases, Sams is great. But if you're looking to make a large purchase with a "warranty" i strongly suggest you buy elsewhere. Sams does not stand behind their product and they make it outrageously difficult to get help.

Helpful?2KZ9C46TI1Q813583219214
Mar 18, 2025
Reviewer name: just me
1 out of 5 stars
1 out of 5 stars review

Memory foam mattress

Mattress sleeps well but after a couple of nights of sleep we noticed a wrinkle in the mattress/ fabric all the way across the middle of the bed. So now when we sleep on it you can feel the wrinkle underneath it. They sent a replacement, it done the samething.

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress. We'd like to assist you further, if you would, please contact Member Support at (888) 301-0332.

May 30, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

best for guest room

Pros: very cooling, very comfortable. a medium feels more like a plush so that was a nice surprise. good proce point. Cons: only lasts about 1.5 years before body impressions are so deep it kills your back. and this eas rotating the mattress religiously every other month. but for 499 it was worth trying to see how it worked. would probably be auited best for a guest room where it wouldnt get everyday use.

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