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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,326 ratings1,511 reviews
  1. 5 stars69% (2,311)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1-10 of 1,511 reviews
Nov 16, 2025
Peterv
5 out of 5 stars review

Verified Purchase

Great value for the money and comfortable

Very comfy. Slightly soft but as I age I find I need a soft mattress to reduce back pain due to DJD. my adult kids also find it comfortable too. We’ve purchased 3 in the past few years, so we are starting a mattress collection. Lol

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May 25, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

We Keep Buying These Because They're So Good

I now have three of these mattresses on three different beds. They are wonderful for us average weight people (not skinny, not fat). The thinner, softer top layer of foam is backed up by a denser, thicker lower layer. Together they give good support with just enough cush on top. Like all good foam mattresses, they are thick and heavy and they require a bed with good, solid support under them.

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Jun 18, 2025
Fannie
5 out of 5 stars review

Verified Purchase

Excellent Quality

Great mattress! Well made and this is our second queen purchase of same mattress. The medium firmness is just right. Feels plush and comfortable. Beats any high end $1000+ mattress. You won't regret it. We use it on a platform and it's perfect!

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Jun 23, 2025
JMS
5 out of 5 stars review

Verified Purchase

Great for guest room

We got this for a spare room and guests have said it is very comfortable. It was super easy to get home in my car and bring up to a small second floor bedroom.

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Aug 9, 2025
futuresbroker
5 out of 5 stars review

Verified Purchase

Worth every penny

This is by far the most comfortable mattress I have ever slept on and I am 83 with moderate to severe arthritis in several places, so that is saying a lot.. Super price, too!

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Oct 12, 2025
Scooby Doo
4 out of 5 stars review

Verified Purchase

Nice for our 4 year old, but on the soft side

This mattress worked out perfect for our 4 year olds first bed. I packed super easy and quick to fluff up. Fit his bed frame a bit snuggly which makes fitting sheets a bit tricky but it’s secure. He sleeps like a log, but always has so hard to tell how it would be for light sleepers. It feels comfortable to us as parents but is a bit soft for me as a back sleeper.

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Jan 18, 2026
MZ
3 out of 5 stars review

Verified Purchase

Good but not for couples

My whole family has these mattresses and I love them for my kids. But unfortunately for my husband and I we just sank in. My husband is 6ft 200lbs and it felt like he sank to the bottom of the mattress. We had to return it for a hybrid.

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Aug 14, 2025
Elizabeth
2 out of 5 stars review

Verified Purchase

Not worth it

Very soft not a medium firmness. I set up the bed and the first night was okay but it has progressively gotten softer and softer as I’ve slept on the bed. I’ve tried rotating it to see if that would help but it hasn’t. I’ve only had the bed for 2 weeks now.

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Jun 3, 2025
Elena M
2 out of 5 stars review

Verified Purchase

Not good if you have an adjustable base

I wanted to try it because it was such a good price but I only had for a few days and used the hydraulic base once and mattress top material got a wrinkle in it that wouldn’t go away once flattened out.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Elena. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Aug 30, 2025
Dissatisfied Customer
1 out of 5 stars review

Verified Purchase

Defective & Sam's won't help

Hired someone to transport since it was too heavy for me. Unboxed it and once it uncurled, it had a chunk of foam missing under the cover. I contacted Sam's to see if they could arrange to pick it up to return to the store so I could order replacement online. They would have picked it up if it was ordered online but refused to do that since it was bought. It is too large to fit in my car and far too heavy for me to handle. I'm very disappointed in the mattress and Sam's for not making this right.

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