Purchased this mattress about two weeks ago. Let it expand for 3 days and it has only reached 11 inches. The lack of height makes my sheets loose fitting. There is no support around the edges, so when you sit down on the edge of the bed, you slide off. For the price of 500 dollars I expected a little more....

You cannot beat the price for this mattress. I was skeptical at first. I am so happy I purchased it. This mattress is so comfortable. I wake up feel refreshed. I am so amazed at how confortable the mattress is for the price, you just cant go wrong! Buy it you will be happy you did!

I purchased this same mattress in Feb of 2022. I liked it so much I ordered another one in Jan of 2023 for another bed. The mattress I received bunches up on the top and will not flatten out. Sam's sent me a replacement and after sleeping on it for one night, the replacement mattress had the exact same bunching as the other mattress. Something changed in the manufacturing process of this mattress. Sam's Customer Service has been excellent to work with. Both defective mattresses will be picked up. I will not be purchasing another mattress in a box. I do not recommend this mattress.

Sadly this is so lumpy and even allowing an extra week hoping that it would expand more did not work to fix this. I had to return and exchange for a mattress that did not come in a box. The idea is a good one if they can prevent the top of the mattress from the bunching up.

I purchased this king mattress recently and am loving it!!! So comfortable and although quite heavy ( two people with strength should move and install)! There was no odor upon unwrapping it and it adjusted to final size rather quickly. I am going to be replacing another mattress at my home with this brand soon and I’ve recommended it to several family members.

I give 1 star because I’m sure other people like it that soft but I expected it to be a little firmer for medium firm, but it was so soft you sank so far in it hurt my back when laying on my stomach. The smell was just plain god awful and didn’t go away even after airing it out for over 48 hours with windows open in the room. The smell gave me migraines as well as made my sinuses hurt. We returned the bed and ordered one of from Walmart that has been much better.

I recently purchased a mattress from the Thornton, Colorado Sam’s Club using the Scan & Go feature, and my experience has been very disappointing. When I received the mattress, I realized it appeared to have been used. As someone with a disability, I cannot physically return the item due to its weight, so I contacted customer service for assistance. Despite explaining my situation, my case was closed without resolution, and I have yet to receive a refund or replacement. This has left me frustrated and feeling undervalued as a loyal member. The mattress itself is not what I expected in terms of quality. It did not feel new and had visible signs of prior use. I hope Sam’s Club improves its quality control and customer service to better support members like me in the future.

Brought matress home, took it out of the box, unfolded it, and then start to cut the plastic off of the mattress while it inflated. Stopped immediately when I noticed there was mold/mildew growing on the bottom of the mattress. I was very happy that we had not already taken our previous mattress to the curb. The end of the mattress that had the mold/mildew also did not inflate correctly by the time we took it back to Sams Club the next day. At least the return was easy!

When laying anywhere in the center of the bed it feels great. Not too firm, not too soft but dont try sitting on the edge or especially the corners of the bed, you will sink down and eventually slide off the bed. This would be somthing that I could overlook but I bought it for when my grandmas visit and they like to sit on the edge of the bed. This would not be safe for them. On top of that, the store wouldnt let me exchange it because i had discaeded the box it came rilled up in. It's not like you can put it vack in there! I had proof of purchase. So now, im stuck with it.

It was time to move my teenage boy to a queen bed and I wanted something comfortable for him but didn’t want to spend a fortune. Found this for about $400 at Sam’s and was hoping it wasn’t too firm or to giving. My daughter and I tried it out when he was gone for camp and I slept like a baby. I have an expensive mattress and I slept just as good, if not better on this. Very nice quality!