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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 321-330 of 1,564 reviews
Nov 28, 2022
Reviewer name: Gina
5 out of 5 stars
5 out of 5 stars review

Hotel Premiere Queen Mattress

If you’re looking for quality sleep don’t hesitate to order this mattress. This review might be a bit premature as I’ve had the mattress less than a week, but I am impressed!! I will update my review if warranted but for now this mattress is 4 layers of pure heaven! Cool to the touch, very comfortable and fit on my existing box spring.

Helpful?2KZ9C46TI1Q813583219214
Jan 31, 2024
Reviewer name: Shannon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!

This is way more comfortable than the old fashioned box spring and mattress. I was very impressed with the level of comfort and support. My son loves it- it really exceeded all of my expectations which were already pretty high based on reviews I had read prior. Great item for the price!

Helpful?2KZ9C46TI1Q813583219214
Mar 28, 2021
Reviewer name: Sm028
1 out of 5 stars
1 out of 5 stars review

READ BEFORE BUYING

After reading the negative and positive reviews for this mattress, I decided to give it a shot because we were in desperate need of a replacement. This mattress is advertised as a medium-firm mattress, but it is NOT that whatsoever. This mattress is SOFT... so soft that your entire body will sink in if you weigh over 150lbs. If you’re into that, then it may work for you. But if you bought a medium-firm mattress because you prefer medium-firm mattresses, you will be highly disappointed. If you prefer firm mattresses and thought you might just settle for a “medium-firm”, then you may fall into a deep depression. Believe me before you waste your money like I did... this mattress is nowhere near medium firm, or even medium. Also, prepare to have your room smell like chemicals for several days. We off-gassed and decompressed this thing for an entire day outside and the smell is still giving me headaches. Here’s to hoping I can return this thing!

Helpful?2KZ9C46TI1Q813583219214
Feb 13, 2022
Reviewer name: Jessica
2 out of 5 stars
2 out of 5 stars review

Mattress Still Stinks 2 Months Later

The mattress is comfortable. I’m giving a rating of two stars because it wreaks of chemicals. It still smells just like it did the day it came out of the box and it’s been two months. The information pamphlet says it should stop smelling a few days after we unbox it. We have to air out the room daily.

Helpful?2KZ9C46TI1Q813583219214
May 27, 2021
Reviewer name: New member
1 out of 5 stars
1 out of 5 stars review

Horrible smell

Bought this mattress today. Opened it up and it puffed up right away. But then noticed the smell. It had all day to air out. It was so bad when we tried to sleep on it . At 2:30 a.m. we were up dragging it out of the bedroom. We put cot mattresses on the floor and slept on them. We will be returning this as soon as the store opens. Even with the mattress out of the room we could still smell the fumes.

Helpful?2KZ9C46TI1Q813583219214
Mar 21, 2026
Reviewer name: Jia
4 out of 5 stars
4 out of 5 stars review

Too soft for my liking

I bought the medium firmness in store and it feels like plush. Too soft. Perhaps if I had bought the firm, which they don't have in store, it'd have worked. But they won't ship to CA. What a shame, I really wanted to like it. On the plus side, it did not smell bad. And the quality seems to be very decent for the price.

Helpful?2KZ9C46TI1Q813583219214
Jul 20, 2023
Reviewer name: Me
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zzzzzzz

We bought this for our oldest child a few years ago and it hasn’t been destroyed/ sagged and now this one for our youngest. So comfortable I’m thinking of trading our bed for this too. I have no back pain when I sleep on one of their beds. Only downside is if you like to sit on the edge of the bed, you will sink.

Helpful?2KZ9C46TI1Q813583219214
Jul 12, 2024
Reviewer name: Gabe
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very soft but flimsy.

The sides are very flimsy. You feel like you’re going to fall off the mattress.

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark Team

We appreciate your feedback on our mattress, Gabe. The edge support of a full foam mattress can be soft, but you should see over time that the sides firm up and sink less as the foam continues to settle.

May 8, 2021
Reviewer name: Craig
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too Soft

The mattress is quite a bit softer than advertised.

Helpful?2KZ9C46TI1Q813583219214
Apr 5, 2022
Reviewer name: Denise Sherman
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Save your money….

It is ok not nearly as comfortable as we thought it would be not as advertised.

Helpful?2KZ9C46TI1Q813583219214