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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 781-790 of 1,056 reviews
Nov 7, 2023
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Perfect size for kids lunches

Our kids love these lunch boxes. It’s the perfect size for packing lunch or snacks for school and also to take in the car on road trips. I love the size of the different compartments. Originally I received a lunchbox that didn’t latch very securely, but customer support was highly responsive and quickly worked with me to replace it. Highly recommend both the lunch box and the company.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jul 6, 2023
Reviewer name: MAP4
4 out of 5 stars
4 out of 5 stars review

Unicorn Backpack

This is a nice backpack. Design is attractive. Bottom storage didn’t work out because items would fall out or items crushed since kids did not always use lunch container. Although, it was a smart innovative way of saving kids/parents energy of looking for additional lunch bag, it didn’t work out well for me. I recommend another alternative for insulated section either on top or in front separate compartment. This is a photo after it has been used. Held up pretty well.

Review from Bentgo
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Aug 22, 2023
Reviewer name: msaladino
4 out of 5 stars
4 out of 5 stars review

Love this concept!

Love Bentgo products and was excited to try this item. I love the concept of the ice pack being a part of the lunchbox itself. The particular one we ordered had an issue with the locks not staying shut (opening on their own or from simply touching the top of the closed box) but one email to the warranty/customer service department had a new one of its way to me. I’m currently awaiting that replacement and I’m sure the new one will be fine as we just most likely received a defective one. We have other Bentgo products that we have enjoyed using for years! Great customer service!

Review from Bentgo
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Mar 16, 2022
Reviewer name: Vibrant
5 out of 5 stars
5 out of 5 stars review

Vibrant

I love the joyful colors and design. It’s bigger than I thought for my current needs but the extra space will certainly become essential as my almost 3 year old needs to haul more things. I just got it so can’t say but the fabric feels and seems easy to clean. The lunch box compartment fits more than a the lunchbox (utensils, a whole apple?) My kid gasped when she saw it (so cute) She approves. Oh and lots of pockets inside (essential)

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 21, 2020
Reviewer name: chris0414
5 out of 5 stars
5 out of 5 stars review

Best Lunch box!!

[This review was collected as part of a promotion.] I was very excited to get this Bento Chill with an ice pack built in. The box looks nice and has grippy material on it so they can carry with ease. The latch to open the box is very easy, even for my 3 year old. The portions are just right for my son and everything stays cold. This solves the problems.

Review from Bentgo
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Sep 6, 2023
Reviewer name: Sarita
5 out of 5 stars
5 out of 5 stars review

Kids loved it

Love the lunch boxes especially the built in ice pack. The only thing is when I put yogurt in there for my son, he brought it back with yogurt all inside. So I was told to add plastic Saran Wrap. And it worked :) also mold will grow in if you don’t dry completely, so remember dry completely before storing.

Review from Bentgo
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Mar 9, 2024
Reviewer name: Metz
1 out of 5 stars
1 out of 5 stars review

Issues with mold

We have used Bentgo boxes for years and were excited this year to find the Bentgo Kids Chill Lunch Box with the ice pack part of the box itself. Our son uses it everyday for school and we hand wash it every day. Unfortunately the rubber seals have been developing mold and no matter how much I try to clean them I can not make them go away. I’ve tried Dawn, I’ve tried white vinegar. I’ve tried soaking it in a mixture of the two and despite our best efforts the mold is starting to spread more and I don’t feel comfortable using this anymore. I am very disappointed because we loved this product and it was perfect for our son’s school lunches and we followed the cleaning instructions and still had issues with mold.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Maddie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 6, 2023
Reviewer name: lunch03
5 out of 5 stars
5 out of 5 stars review

Great for kids school lunch

We bought 2 of these when our kids started a new school and needed to start taking their lunches each day. We love the build in ice pack! We did have an issue with one of them not closing but I contacted support and they replaced it without issue. Would def. recommend this product.

Review from Bentgo
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Jul 8, 2023
Reviewer name: DCTwinMom
5 out of 5 stars
5 out of 5 stars review

My twins love them!

Bought these for my twins when they started preschool. The size is perfect for school lunches, the built-in ice pack is super convenient, and, in the two years since purchasing them, I've never had an issue with leaks. So pleased with the product, that I brought a second set. Highly recommend!

Review from Bentgo
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Feb 27, 2023
Reviewer name: Suzanna
5 out of 5 stars
5 out of 5 stars review

Kid's Chill Box is Just Right!

I love the ice pack feature - I never have to worry about cheese or yogurt going bad before lunch! It's the perfect size for my toddler's lunch in particular- the sections help me to portion food appropriately, and make packing lunches less stressful because I can just add a little of this and a little of that without having to construct an elaborate main course with separately packed snacks. I also have many preschool students who have this box - they can use them independently and I'm not worrying about them losing track of lids and small containers. I wish the adult-sized bento boxes also had an ice pack tray like this one!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360