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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 771-780 of 1,056 reviews
Jul 26, 2023
Reviewer name: Mimi
3 out of 5 stars
3 out of 5 stars review

Bentgo box

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from CS

Hi Mimi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 2, 2023
Reviewer name: Mom of 3
5 out of 5 stars
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 20, 2022
Reviewer name: NorattoFamily
5 out of 5 stars
5 out of 5 stars review

The best customer service!

We bought ours for the beginning of the school year after a couple years of debating it. Wow! Not only is it amazing for keeping our son’s food at a nice temp in Texas, when our son’s broke at school, we notified Bentgo. They responded quickly and efficiently. Will never buy another lunchbox ever again!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 3, 2023
Reviewer name: Heather
5 out of 5 stars
5 out of 5 stars review

Works wonderful!

I bought this product almost a year ago and use it on a regular basis for my 2 year old. it is super durable as it is not breaking and if you are a parent to a toddler you know how rough they can be with items, it is also super easy for him to use as he was able to learn how to open it and close it by himself. The ice packs are also a godsend as it is reaching 105 degrees in Texas, and I am able to keep my child's food cool for longer as the daycare doesn't provide a fridge for the children. I love the way it has different compartments and it allows me to pack a more diverse lunch, it also helps me portion out the items and provide a good variety of food.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Feb 22, 2023
Reviewer name: Patti
4 out of 5 stars
4 out of 5 stars review

Perfect for school lunches

Oh how we loved these bentgo snack boxes. It was perfect for my daughter’s lunches and snacks for school. I had even bought some for her little brothers as well. The portions were perfect. I loved the snack size because it fit perfectly in her lunch box. I packed two bentgo snack containers. One for lunch and one for snack. I found this worked better for us instead of the regular sized ones.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Dec 15, 2022
Reviewer name: Mama5674
5 out of 5 stars
5 out of 5 stars review

The best lunchboxes!

We love these lunchboxes. My girls love the bright colors and separate compartments. I love that they are leakproof and prevent messes in backpacks and cars. My girls can open them on their own! We love to bring these on longer car rides filled with snacks.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
May 9, 2023
Reviewer name: Dafff
2 out of 5 stars
2 out of 5 stars review

Doesn’t close

We bought a few of these a year ago and after a little while, it became impossible to get all four sides of top to snap shut. I can usually get 3 sides snapped if I spend a minute to do so, but the last side never fully shuts. We have taken care of it the way instructions note (too rack dishwasher safe). The issue is that, food items/liquid spill out since it can’t be completely shut. When my kid returns from daycare, the backpack is completely covered in food and has to be washed because the box couldnt be closed shut. So, not worth it-especially at the high price tag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from CS

Hi Dafff, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Nov 15, 2023
Reviewer name: BRobichaud
5 out of 5 stars
5 out of 5 stars review

Can't live without

I am so happy I found this product. I bought two of them for my son's daycare and they are been a great investment. They are easy to clean and have plenty of space for every meal. It is easy to throw the ice pack in the freezer each night and have it ready the next day. I can't use the fridge at daycare so these have been amazing. They are secure and haven't failed me yet.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 29, 2022
Reviewer name: rb1473
5 out of 5 stars
5 out of 5 stars review

Great Size & Customer Service

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

Review from Bentgo
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Jan 10, 2023
Reviewer name: Lauren C
5 out of 5 stars
5 out of 5 stars review

Perfect for my little one!

I bought the chill lunchbox and snack container a few weeks ago and love the product. The rubberized inside helps keep anything sticky or liquid (like the liquid from washed and cut strawberries) from seeping out. Do pay attention to the washing instructions though! The plastic does warp easily. Customer service was very helpful in assisting me with an issue I had.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360