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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 1-10 of 1,064 reviews
Jul 31, 2024
Reviewer name: Mama of 4 Kealii
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My son Loves it

My so. Isvery little for a5 year old nits a perfect fit nottoo big n notto small n he loves sharks n the color blue

Helpful?6RF9XOPJYJQF13583117360
Sep 17, 2026
Reviewer name: DeAnn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality Assured

I had a small issue with the personalization. I didn't wash it or use it, instead i submitted a picture aking how they could help me. Since it was a quality issue from the factory they did replace it. I really apreciate the timely and kind response. They stand behind the quality of the product. I am loyal to this brand.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jul 23, 2026
Reviewer name: Lindsey W.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for when you have no fridge access!

We just started attending a daycare that requires us to pack a lunch, and they do not have cold storage for the lunches. These have been perfect! We can send it and feel confident that his food will stay at an appropriate temperature until lunch time. The compartments are a great size and keep everything separated. Bonus that he also likes to pretend the outer piece is his laptop when it’s not being used for his lunch. I wish they would make it in the snake pattern too! The pic is one my husband packed; he thinks our 4 year old eats as much as a grown man.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 26, 2026
Reviewer name: Jacquelyn A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best lunchbox ever!

Love this cozy little set so much! Disassembles quickly for easy cleaning and does not leak. Food stays cold and fresh. Love the color combo and how easily it opens and closes, but feels very secure!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jul 20, 2026
Reviewer name: Karen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product for the Pool, Zoo, and Activities

We have used this at the pool several times. My 3-yr old grand child loves it! She would take it to the lawn chair, spread out her blanket, open her box, and stretch out eating and watching the people in the pool. Sadly, she looks to grown up doing this (LOL). Freeze tray is great for short, hot outings.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 25, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product

Product is exactly what I thought it would be. I like the size and think it will work nicely!! I did do a test run and I was a little disappointed that the food wasn’t super cool after 2.5 hours. It was just faintly cool. But keeping my fingers crossed that it will keep her fruits and vegetables cool enough, as she is only a half-day student right now!!

Review from Bentgo
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Aug 3, 2026
Reviewer name: CarrieN
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great and sometimes catches on insert

Ordered two of these. They’re a great size for big snacks. I bought them for the chill insert. One of the containers keeps catching on the insert and it makes it difficult to open. The other works perfectly.

Review from Bentgo
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Aug 14, 2026
Reviewer name: Ashley
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great lunch boxes

These lunchboxes work great. I do use them with other ice packs to ensure my children’s lunch stay really cold. My daughter really likes them. I rated the kids one a 3 out of 5 because it’s honestly really tiny. I can’t even fit a peanut butter and jelly with normal sandwich bread in there. I wish I would have gotten two of the adult ones instead of one adult and one kid.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Ashley, Thank you for sharing your feedback! We are so glad to hear that your daughter really likes her lunch box and that they are working well for you. We appreciate your honest note regarding the size of the Kids version and the difficulty fitting full-sized sandwich bread. We are always looking for ways to improve, and for larger portion needs, we recommend checking out our Bentgo Chill Max Lunch Box! If you have any questions or need further assistance, please feel free to reach out to our team directly at support@bentgo.com or 657-275-3738: Thank you, Jessica Bentgo Support

Aug 27, 2026
Reviewer name: Alli
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pros and cons

I like it. It’s easy for my kids to open and use. But my daughters did not keep her stuff separated. And her yogurt got on her other food. My son didn’t have that issue.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Alli, Thank you for taking the time to share your feedback on your Bentgo Chill Kids Lunch Box. We’re glad to hear your kids find it easy to open and use, and we appreciate you letting us know about the issue with your daughter’s yogurt getting onto her other food. All Bentgo products are backed by our warranty, and we’d be happy to share tips to help ensure a proper seal and prevent leaks. If needed, we can also look into a replacement for you. Your feedback is also valuable in helping us improve our products. Please reach out to us at support@bentgo.com or 657-275-3738. Having your order details ready will help us assist you quickly. Thank you again for letting us know, Alli. We’re happy to help! Thank you, Jessica Bentgo Customer Support

Sep 16, 2026
Reviewer name: UnhappyLuncher
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard to open and close -- not worth the money!

Insert gets stuck inside shell and you have to jostle and wiggle it to get it to open. Worried my kindergartner is going to spill his whole lunch on the floor one of these days. Also difficult to close. I would return it if I could but I didn't keep the original packaging. Crazy that a lunchbox so expensive can't even open right.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hello UnhappyLuncher, Thanks for sharing your experience with your Bentgo Chill Max Lunch Box. We’re sorry to hear it hasn’t been as easy to use as you expected, especially when it comes to opening and closing the lunch box. We understand how important it is for your kindergartner to be able to use their lunch box easily and confidently at school. We’d like to learn more about what’s happening and see how we can help. Bentgo products are backed by our warranty, and our team would be happy to work with you toward a solution. Please reach out to us at support@bentgo.com or 657-275-3738, and we’ll be glad to assist. If you have your order details handy, sharing those with us can help us look into this more quickly. Thank you for bringing this to our attention. We hope to hear from you soon and help get this sorted out. Thank you, Jessica Bentgo Customer Support