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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,090 ratings1,054 reviews
  1. 5 stars72% (787)
  2. 4 stars16% (169)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 31-40 of 1,054 reviews
Jun 17, 2026
Reviewer name: Wildb0yzmom
5 out of 5 stars
5 out of 5 stars review

Works great for my little guy, reusing next year.

We have had the fossil backpack for 2 years now. My son has used it for pre-k and kindergarten. It has held up through all of his adventures. He is a tiny guy, so the backpack looks huge on him but with the buckle in the front, he manages it just fine. The extra padded straps give him comfort for carrying heavy loads. Which is usually just extra clothes. His folder does get bent a little, so when he gets into higher grades and has to carry more books, it may not fit well. But for now, it works great for us. It has been reliable and functional for the last 2 years. We will be reusing it next year as well. The lunch box compartment on the bottom really helps him have less to carry, which is important. It is also big enough to throw in extra snacks that will not fit in the lunchbox. They do occasionally get squished as there is no support on the bottom but they are just extra snacks and he doesn't mind. We really love this booking.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jun 4, 2026
Reviewer name: missyk5
1 out of 5 stars
1 out of 5 stars review

Do not buy!

Tray lifts with the lid! I bought two of these for my boys to use on our vacation. Well guess what? I could’t open the dang thing because the trays got stuck with the lid and won’t open. I packed fruits and snacks to the beach never got to eat them. My husband had to force it to open when we got back to the hotel.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Missyk5, We appreciate you taking the time to leave a review. We’re sorry to hear about the difficulties you're experiencing with your new Bentgo Chill Mini ice trays and opening/closing the containers. We want to make sure your son’s lunch boxes are working as intended, and we’d love the chance to troubleshoot this with you. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Please note because the Chill Mini is leakproof, closing the lid while food is still hot can create pressure that makes it harder to open, letting food cool slightly before sealing helps prevent this. All Bentgo products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at support@bentgo.com or 657-275-3738. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Bentgo Customer Support

May 22, 2026
Reviewer name: Lauren
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Keeps food cold all day! A little bigger than the snack box

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Feb 15, 2026
Reviewer name: katherinemv
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great!

It’s really nice and functional. I absolutely love the color.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jan 21, 2026
Reviewer name: Christena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bentgo child lunch box 👍🏼

The product is excellent to keep fresh until school lunch break.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 17, 2025
Reviewer name: Erica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best purchase ever!

Absolutely perfect it works amazing. I love the personalization it's beautiful! It's extremely easy to clean. Great quality and durable.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 17, 2025
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Gets stuck when trying to open

Good portion sizes and divider, but it is difficult to open and close. It gets stuck trying to open it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Heather Vaughn, Thank you for your feedback on the Bentgo Chill Max Lunch Box. We’re glad to hear you like the portion sizes and divider, though we’re sorry to hear it’s been difficult to open and close. Sometimes the tight seal can cause extra suction, especially when the ice pack is in place. If you’d like, our team can also recommend other Bentgo lunch box options that may be a better fit for your needs. Please don’t hesitate to reach out to us at support@bentgo.com or 714-668-0300 for personalized assistance. Thank you, Jessica Bentgo Customer Support

Sep 17, 2025
Reviewer name: J. White
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best investment for kids lunch

It’s nifty and cute. It’s durable and the included ice mold for the bottom is amazing. 10/10 recommend and it’s easy to open. My 5 year old loves it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 14, 2025
Reviewer name: KRIS
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Smaller than expected

Its small, even for younger children. I wish the dividers were adjustable or just more space was available, cant fit a 1/2 sandwich

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Nov 21, 2025
Reviewer name: DGold
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great size that holds way more food

The depth is pretty much double from the original and the large compartment is adjustable. Very happy with size and quality.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360