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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,068 ratings1,032 reviews
  1. 5 stars73% (777)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (26)

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Showing 21-30 of 1,032 reviews
Aug 19, 2025
Kim M.
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Oct 10, 2025
Kira
5 out of 5 stars review

Verified Purchase

Lunchbox to the rescue

I work with alot of people and one mini fridge to cram our lunches into. This lunchbox allows me to skip the fridge drama because i can keep it on my desk til lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 23, 2025
Elizabeth
5 out of 5 stars review

Verified Purchase

Great Purchase

My toddler loves her new backpack for TK. It has many pockets and perfectly fits her lunchbox at the bottom. The design is adorable, the zippers are smooth to use, and the clip in the front helps her keep her backpack on.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 6, 2025
Jacqueline
5 out of 5 stars review

Verified Purchase

Preschool Must Have!

Beautiful! I bought this for my preschool daughter for the new school year and opt to have it personalized. Its absolutely beautiful! I can't wait for her to use on the first day of preschool.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 17, 2025
Breanne H.
5 out of 5 stars review

Verified Purchase

Great for Kids Lunches

The lunchbox stays cold for my sons lunch and seals really well if he takes something like carrots and ranch. And despite it sealing well it is still easy to open for little hands.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jan 21, 2026
Christena
5 out of 5 stars review

Verified Purchase

Bentgo child lunch box 👍🏼

The product is excellent to keep fresh until school lunch break.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Feb 15, 2026
katherinemv
5 out of 5 stars review

Verified Purchase

Great!

It’s really nice and functional. I absolutely love the color.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 17, 2025
Erica
5 out of 5 stars review

Verified Purchase

Best purchase ever!

Absolutely perfect it works amazing. I love the personalization it's beautiful! It's extremely easy to clean. Great quality and durable.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 15, 2025
PiggyM
2 out of 5 stars review

Verified Purchase

Disappointed

Pretty disappointed in the product — it only stays cool for about an hour. Hard to take apart, and the ice tray always gets stuck.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hello! We’re sorry to hear about your experience with your Bentgo Chill Mini Lunch Box. The ice tray should release easily, and it should help keep food cool for much longer than an hour, so we’d love the chance to troubleshoot and make this right for you. Please reach out to our team directly—we’re here to help find a solution that works better for your needs. You can contact us at support@bentgo.com or by phone at (714) 668-0300. Thank you, Jessica Bentgo Customer Support

Aug 10, 2025
Olivia
5 out of 5 stars review

Verified Purchase

Bentgo Chill Lunch Box

The color and quality are fantastic! I love that it has the freezer tray to keep my child's food fresh until lunch time.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360