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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,068 ratings1,032 reviews
  1. 5 stars73% (777)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (26)

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Showing 791-800 of 1,032 reviews
Feb 23, 2023
Tryndzlm
4 out of 5 stars review

Good but not great

Overall, this lunch box is a good size with the right number of compartments for our kindergartener. I really like the cold pack feature to keep her food cool for the day. However, the latch continues to pop open. Perhaps this was just an issue with our bentgo box. We look forward to trying out some other products :)

Review from Bentgo
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Sep 20, 2022
Nell
4 out of 5 stars review

Great Lunch box

I bought a set of lunch and snack boxes. I am very satisfied with my purchase.The food remains fresh and I have not noticed any leak thus far. I contacted customer services as the lunch box was hard to open and they reacted quickly, sending me a replacement box.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 11, 2023
An-Da
5 out of 5 stars review

Super Convenient!

I purchased a bentgo backpack last year for my son who was just starting kindergarten! He loved his backpack so much! The lunchbox compartment is absolutely amazing and so convenient. The quality is very nice as well I just wish the side mesh pocket could be made out of a thicker type of a fabric as it’s very easy to break just by putting a heavy water bottle in it. Other than that it’s an amazing backpack and I’m purchasing another one in a different print for my son to start first grade this year!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Feb 26, 2024
Pdx mom
2 out of 5 stars review

Lost shape/wouldn’t close after 4 months

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Julia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Mar 22, 2024
Javier
5 out of 5 stars review

Makes life easier

This is a very practical way of packing lunch everyday. Also because of the ice pack there is no need to fit in the lunch box any other ice packs with different shapes that do not fit and make this task a daily puzzle. The compartments help me to increase variety and limit size of each food.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jan 6, 2023
LizTRD
4 out of 5 stars review

Love these

I am a pediatric registered dietitian and I absolutely love these boxes. I use them for myself, my husband and my kids (ages 3.5 and 18 months), and always recommend them to my patients. After about 9 months of continued use, the Bentgo Chill did develop mold on the silicone liner and despite multiple attempts to remove it nothing helped. However, I reached out to Bentgo and they replaced it very seamlessly for which I am very grateful.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 24, 2020
BenBrantmom
5 out of 5 stars review

My son couldn’t wait to use this

[This review was collected as part of a promotion.] Love this. My 5 year old instantly started planning his lunch and where items go and they were all healthy! This is where you put the grapes. He loves it and loves the ease of opening and closing and I love it keeps the items cool for him.

Review from Bentgo
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Sep 13, 2023
Grovess3284
4 out of 5 stars review

Great product but be careful of stains!

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

Review from Bentgo
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Aug 23, 2022
sj
3 out of 5 stars review

nice but flawed

I want to love this backpack so much. Its adorable, and the lunch box compartment is amazing. Unfortunately the lunch box takes away space from the actual backpack part and i couldnt even fit a school folder in without bending the corners. Not sure if the chromebook they will get will fit in it either. I love it, but it just wont work for school. Had to buy a new backpack

Helpful?6RF9XOPJYJQF13583117360
Aug 5, 2024
Giann
2 out of 5 stars review

Mold on the outer box and leakage

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Giann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com