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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,108 ratings1,072 reviews
  1. 5 stars72% (793)
  2. 4 stars16% (172)
  3. 3 stars7% (81)
  4. 2 stars2% (27)
  5. 1 star3% (35)

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Showing 631-640 of 1,072 reviews
Oct 20, 2022
Reviewer name: NorattoFamily
5 out of 5 stars
5 out of 5 stars review

The best customer service!

We bought ours for the beginning of the school year after a couple years of debating it. Wow! Not only is it amazing for keeping our son’s food at a nice temp in Texas, when our son’s broke at school, we notified Bentgo. They responded quickly and efficiently. Will never buy another lunchbox ever again!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 18, 2023
Reviewer name: Shep5
5 out of 5 stars
5 out of 5 stars review

Great customer service support

My son loves his bentgo it keeps his food cool on the hot days. He has is always a little ruff with his things and unfortunately it broke. But with the great customer service bentgo has they were able to replace it. I am a happy customer and will continue to by these lunch boxes

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 13, 2022
Reviewer name: Momoftwins2
5 out of 5 stars
5 out of 5 stars review

You All In One Backpack!!!

After loving my first purchase of the bentago lunchbox, we had to have the backpack! I have twins and two backpacks and two lunchbox and water bottle, you hands can get full! When I saw that bentago created backpacks, our family had to purchase one. A one in one backpack that carry’s all my boys stuff and their lunchbox, sign us up! The quality is also great, the backpacks seem durable and our lunchbox’s have lasted over 2 years! Thank you for making a great products!

Review from Bentgo
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Jun 6, 2023
Reviewer name: e1isa
5 out of 5 stars
5 out of 5 stars review

Great box

We have been using this box for a year and it fits all my 4 yr old's lunch. The compartments keep each quadrant cordoned off throughout travel, the ice pack keeps everything cooled off in the Texas heat. We manage fitting in a sandwich by cutting in half and using the two largest compartments. All around a great box. Customer service has been speedy too. Loving the 2 yr warranty.

Review from Bentgo
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Sep 4, 2023
Reviewer name: Shawnna
4 out of 5 stars
4 out of 5 stars review

Good for elementary school.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Review from Bentgo
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Nov 21, 2023
Reviewer name: hesa0703
2 out of 5 stars
2 out of 5 stars review

Great but not quality

Bought this for my daughter who is in Kindergarten and she has used it every day since the beginning of September and its already ripped on the inside. The seams have all come undone and the folder pocket does not hold a regular size folder as its to small. I was really hoping this was going to hold up as the cooler in the bottom is amazing but the quality just isn't there. Disappointed I'll have to buy her a new backpack before is over!!!

Helpful?6RF9XOPJYJQF13583117360
reply from Bentgo

Hi Hesa,Thank you for purchasing our Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience.Please reach out to us via phone or email. We are here to help!Thank you,JessicaBentgo Support(714) 668-0300support@bentgo.com

Jun 27, 2023
Reviewer name: Lauren B
5 out of 5 stars
5 out of 5 stars review

Great Bento Box for Little Ones!

My daughter has been using this since she was 13 months old. She knows how to open and close it and loves opening it herself. I especially love how I can pack her various foods and nothing touches (we all know how kids don’t like food touching) 10/10 product!

Review from Bentgo
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Sep 14, 2023
Reviewer name: Chris1032
5 out of 5 stars
5 out of 5 stars review

Excellent Book bag food PreK students

My daughter loves her new Bentgo Mermaid scales bookbag and lunch box. The book bag has a lunch box compartment that is perfect for packing lunch daily and keeping food temperatures stable so my daughters lunch is always fresh. Bentgo has quality products and if you are nit satisfied their customer service is great and listens to their customers. Highly recommended going with Bentgo for your back to school needs.

Review from Bentgo
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Apr 10, 2023
Reviewer name: CEAR
5 out of 5 stars
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

Review from Bentgo
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Nov 7, 2023
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Perfect size for kids lunches

Our kids love these lunch boxes. It’s the perfect size for packing lunch or snacks for school and also to take in the car on road trips. I love the size of the different compartments. Originally I received a lunchbox that didn’t latch very securely, but customer support was highly responsive and quickly worked with me to replace it. Highly recommend both the lunch box and the company.

Review from Bentgo
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