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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 621-630 of 1,056 reviews
Sep 15, 2023
Reviewer name: Monica
5 out of 5 stars
5 out of 5 stars review

#workingmomhack

This year we splurged on this amazing item for all three of my girls. It has made lunch packing for this very busy working mom so easy! We are able to pack them the night before, we can now buy in bulk from Sam’s for healthy fruit, nuts and snacks saving us money and reducing waste by not buying prepackaged items for snacks and lunch. Best thing for those picky eaters that don’t want items touching and the pair allows us to pack a snack for snack time and separate lunch. The ice pack fits right in and saves us from using yet another item to keep lunch cold. 100 recommend !

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jan 23, 2023
Reviewer name: AKauf
5 out of 5 stars
5 out of 5 stars review

The perfect lunchbox for school

I bought two of these for my girls for school. They absolutely love them and so do I. It makes making school lunches every morning easy! One of them did stop latching so I reached out to customer service and after a few emails they shipped out a new one! Amazing product and amazing customer service

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 29, 2022
Reviewer name: rb1473
5 out of 5 stars
5 out of 5 stars review

Great Size & Customer Service

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 18, 2023
Reviewer name: Mom5
5 out of 5 stars
5 out of 5 stars review

Great features!

I love the concept of keeping food cold until lunch- there's nothing worse than a lukewarm string cheese... I did struggle to keep my box latched once the ice tray was froze, but i reached out to customer care, and they were quick to send me a replacement!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jan 9, 2024
Reviewer name: Msj6
4 out of 5 stars
4 out of 5 stars review

Helpful customer service

My kids really like this lunch box. I feel better knowing that they can easily access their food without having to struggle with opening containers or packages at school. I also love that the ice pack is built in for the kids. But make sure you only put the tray in the dishwasher if you have to, not the outter shell. I did not realize that, and the shell warped and caused the lid not to shut. Customer service was very helpful and replaced my lunch box.

Review from Bentgo
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Oct 6, 2023
Reviewer name: Janelle S.
5 out of 5 stars
5 out of 5 stars review

The best for outdoor preschool

I’m the director of an outdoor preschool and this is the backpack we recommend to new families. They need a backpack that is roomy enough for their clothing layers and has enough pockets to stay organized with small items like mittens. Good zipper pulls for gloved and mittened hands also. The chest strap makes a big difference to distribute the weight—the kids who have chest straps are more successful at carrying their backpacks independently. The bento box compartment is a great feature. Overall quality construction and thoughtful design.

Review from Bentgo
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Feb 28, 2024
Reviewer name: CMajor
4 out of 5 stars
4 out of 5 stars review

We use it every day!

This is a great size for my preschool, she uses it every day. She also prefers to use the removable tray so that she can eat her lunch with the heavy top falling down. We are really disappointed that this lunch box is prone to mold, even after hand washing and using several types of cleaners. I wish that was better.

Review from Bentgo
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Oct 23, 2020
Reviewer name: Desireeg87
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] My son is absolutely in love with his bento box in green/navy. Our favorite part is the built in ice pack, it's so convenient. I love that I can put a little bit of everything and nothing spills. Its an amazing lunch box!

Review from Bentgo
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Aug 28, 2024
Reviewer name: LizM
3 out of 5 stars
3 out of 5 stars review

Disappointed in ice pack

I love the idea of this box with the ice pack. My pre-k daughter used this for the first time and I was quite disappointed that the ice pack didn’t stay cold very long. Our daughter did not want to eat her warm cheese slices with crackers. Luckily the other items didn’t need too much of a chill to them.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi LizM, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 5, 2023
Reviewer name: Ch2uo9
5 out of 5 stars
5 out of 5 stars review

Great for Kindergarten (Keeps Food Chill)

We love that this comes with a chill tray. My daughter started kindergarten this year and it’s important for us that we keep her food at the right temperature. Love how small and compact the lunch boxes are. It’s not heavy and easy to open and close. The design definitely adds a fun touch to lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360