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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,068 ratings1,032 reviews
  1. 5 stars73% (777)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (26)

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Showing 611-620 of 1,032 reviews
Mar 15, 2022
Brie
5 out of 5 stars review

Verified Purchase

Heavy but awesome

Great portion sizes, easy to open, stays cool all day. But it’s heavy.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 18, 2022
Taylor123
5 out of 5 stars review

Verified Purchase

2 in 1 backpack/lunchpale

It’s a great product. Very functioning and easy to use.

Review from Bentgo
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Sep 12, 2025
Rlbpf
3 out of 5 stars review

Food mixes

My daughter complains about the food mixing together from the compartments. We didn't have this problem with the non chill lunch containers. I also noticed these are harder to seal shut.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Rlbpf, Thank you for your feedback on the Bentgo Chill Kids Lunch Box. We’re sorry to hear about the difficulty sealing the box and the food mixing between compartments. The built-in dividers are designed to keep dry foods separated, but they aren’t leakproof against liquids or thinner textures, which may explain what you’re experiencing. Since you mentioned having a better experience with the non-chill lunch containers, we’d be happy to recommend another Bentgo lunch box option that may be better suited to your daughter’s needs while still keeping foods organized and secure. Please reach out to us at support@bentgo.com or 714-668-0300, and we’ll help you find the best fit. We appreciate you sharing your experience—it helps us continue improving our products! Thank you, Jessica Bentgo Customer Support

Aug 9, 2025
Ash1284859
1 out of 5 stars review

Tray lifts with lid

Tray lifts when opening lid. Just bought this, have not washed or used it yet. I bought a two pack and one opens normally, the other lifts the tray which remains adherent to the lid when opening. Will return.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Ash1284859, We're so sorry to hear about the issue with one of your new Bentgo Chill Kids Lunch Boxe — that’s definitely not the experience we want for you. We’d love the chance to help make this right and find a solution. Our team has a variety of options that may better suit your needs, and we’re happy to walk you through them. You can reach us at support@bentgo.com or 714-668-0300, Monday–Friday, 8 AM–5 PM PST. Thank you for sharing your feedback, and we truly appreciate the opportunity to assist. Warmly, Jessica Bentgo Customer Support

Mar 22, 2024
Rey13
5 out of 5 stars review

Exceptional company!!

We have a few Bentgo boxes and have used them very often over the last few years. We had a slight issue with one about 6 months after purchase and I reached out to see if they had advise on solving in. They were very quick to respond and helped the situation beyond what I was looking for! Definitely will continue to be Bentgo fans for a while to come!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Dec 7, 2022
mom2girls
4 out of 5 stars review

Great lunchbox

My kindergartener loves taking this lunchbox to school! She loves picking out what “section” her items go in, and I love that it reduces waste from individually wrapped foods (as well as dishes!). About 2 months into using our lunchbox, the clip broke. We were so sad, but customer service was so friendly and quickly replaced our box! Looking forward to many more lunches, in bentgo style!

Review from Bentgo
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Sep 13, 2022
Momoftwins2
5 out of 5 stars review

You All In One Backpack!!!

After loving my first purchase of the bentago lunchbox, we had to have the backpack! I have twins and two backpacks and two lunchbox and water bottle, you hands can get full! When I saw that bentago created backpacks, our family had to purchase one. A one in one backpack that carry’s all my boys stuff and their lunchbox, sign us up! The quality is also great, the backpacks seem durable and our lunchbox’s have lasted over 2 years! Thank you for making a great products!

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Oct 25, 2020
Planejane
5 out of 5 stars review

Love Bentgo

[This review was collected as part of a promotion.] This is amazing and does keep the food cold til lunch. It keep food cold, does not leak. The tray holds what they love in separate compartments. The design is great. Color choice is good for boys and girls.

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Aug 1, 2023
Erin
3 out of 5 stars review

Closure is tough for a 3 year old

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from CS

Hi Erin, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 20, 2022
L. Parks
5 out of 5 stars review

Great Product Even Better Customer Service

I have been using these Bentgo Chill Lunch Boxes for three years now. And love everything about them. Stay cold for long periods, easy for picky eaters to not get food touching, Great for babies as well as toddler, the list goes on and on as to why I like these. Recently, one of our 7 Bentgo Lunchboxes broke and it was so easy to get replaced. Simply called the costomer service, they looked up my email address and found my order, they send me an email where I attached a picture, then the replacement will come in mail. So easy! Thank you Bentgo. I can't wait to continue to use your products.

Review from Bentgo
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