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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,108 ratings1,072 reviews
  1. 5 stars72% (793)
  2. 4 stars16% (172)
  3. 3 stars7% (81)
  4. 2 stars2% (27)
  5. 1 star3% (35)

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Showing 611-620 of 1,072 reviews
Aug 27, 2024
Reviewer name: Momma
3 out of 5 stars
3 out of 5 stars review

Needs improvement

This backpack is great for pre school but kindergarten/elementary not so great! Lots of compartments but for a average folder NO! You can't fit the basic school folder in the slot. If you buy the lunch bag you have no choice but to attach it and make it bulky for your child to travel with other wise putting it inside the bag alone YOU WILL HAVE NO ROOM IN THERE whatsoever for anything else. The botton lunch bag only fits containers which lets be real they would have to hold just the container to travel to lunch, fingers crossed that they dont drop it get bumped into or distracted and it falls out of their little hands on the way 🤷‍♀️ .

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Sjean, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. If we can assist you with anything, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jan 9, 2024
Reviewer name: KTURB
5 out of 5 stars
5 out of 5 stars review

My Son Loves His Lunch Box

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 4, 2024
Reviewer name: elikai15
3 out of 5 stars
3 out of 5 stars review

it’s okay.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Elikai, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Mar 25, 2024
Reviewer name: Xiao
5 out of 5 stars
5 out of 5 stars review

Great lunch box with ice pack

Overall great quality. The tray and ice pack comes off for easy cleaning and the ice pack keeps the food fresh and warmer days. I wish the seal on the lid is removable so I could replace it instead of getting a new lunchbox. The lunchbox is a bit heavy for a four year old

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 7, 2023
Reviewer name: Najat
5 out of 5 stars
5 out of 5 stars review

Quality item for sure and GREAT customer service!

We purchased our 1st bentgo 2 in1 backpack and love it, however we ran into a little issue that my daughter had to remove the snack early in the day prior to eating it and needed a solution to keep her snack cold till later in the day. Scott from customer service fixed us right up with a Kids Chill snack box, problem solved! I will be ordering from them every year from now on! :)

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 2, 2022
Reviewer name: Stew213
5 out of 5 stars
5 out of 5 stars review

Excellent customer service

I bought 2 bentgo chills a few months ago for my kids and have worked fantastic until one of the locks broke and I called about it and the team was great to work with and sent out a replacement to me at so charge! And then just the other day the second one broke and within moments they have another one on the way to me which is fantastic because this week was the first week of school and we need our bentgo for school! So thank you for having great customer service that's so easy to work with!

Review from Bentgo
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Jan 15, 2024
Reviewer name: BethanyS
4 out of 5 stars
4 out of 5 stars review

Worked great, but had issues with the hinges.

We have used this bentgo chill lunch box off and on for my daughter’s school lunches, but noticed that recently the hinges on the lunch box had broken. Sadly, we weren’t able to use it anymore. Hoping to be able to replace with the warranty offered from bentgo.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 5, 2024
Reviewer name: Giann
2 out of 5 stars
2 out of 5 stars review

Mold on the outer box and leakage

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Giann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jan 13, 2023
Reviewer name: Lunchbox Artist
5 out of 5 stars
5 out of 5 stars review

Cool lunches

Being first-time schoolgoers, we weren't sure what lunchbox would work best for us. So we decided to try the Bentgo chill, which has been great. The compartments are a great size for my preschooler's lunch and keep lunch nice and cool throughout the day. In addition, the Bentgo chill compartments provide enough space to fill with plenty of healthy food. We especially like the compact size of this lunch box, which makes it easy for our little one to carry on her own in her Bentgo Bag.

Review from Bentgo
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Jun 10, 2022
Reviewer name: Iza812
5 out of 5 stars
5 out of 5 stars review

Perfect size for my toddler

I bought this product to send with my 2.5 year old at summer day care. It is the perfect size to fill her up. Speaking as a teacher, I love this box because my child can open and close it on her own, which is helpful when there is a room full of kids. This creates independence!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360