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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,108 ratings1,072 reviews
  1. 5 stars72% (793)
  2. 4 stars16% (172)
  3. 3 stars7% (81)
  4. 2 stars2% (27)
  5. 1 star3% (35)

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Showing 641-650 of 1,072 reviews
Aug 2, 2023
Reviewer name: HendrixR13
5 out of 5 stars
5 out of 5 stars review

Great, sturdy dependable backpack!

I really like this backpack, I've had it for a year now and it still looks brand new! It's sturdy and dependable and the bottom insulated portion is a very nice feature - fewer things to bring to school! My kiddos likes the backpack too, he's almost 5 and it fits him really well.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 29, 2022
Reviewer name: rb1473
5 out of 5 stars
5 out of 5 stars review

Great Size & Customer Service

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 20, 2020
Reviewer name: Momoffour89
5 out of 5 stars
5 out of 5 stars review

Quality made

[This review was collected as part of a promotion.] This bento box is perfect from my school aged child to use in his lunch box. It’s looks nice and is very durable. My kid’s are always misplacing ice packs so I love how the ice packs are built in. The portions are just the right size and everything stays cold until lunch time at school. We also love how easy it is to throw in the dishwasher.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 16, 2025
Reviewer name: lunch box
1 out of 5 stars
1 out of 5 stars review

mold in lid

This lunch box is very difficult to clean.the lid has mold and I have tried bleach and many soaps and scrubbed throughly. It will not go away. Keep in mind we thoroughly wash it as soon as it comes home from school and the mold appeared while being stored for vacation.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Annette, Thank you for contacting us—we fully understand your concern. Mold can thrive in the cracks and crevices of lunchboxes, making it easy to overlook. To help ensure your Bentgo Chill Kids Lunch Box stays mold-free, our customer service team will be happy to address this further. This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support

Mar 27, 2022
Reviewer name: Sandi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

Perfect for my daughter. She absolutely loves her backpack.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Mar 25, 2023
Reviewer name: maria paz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

perfect backpack

this bag is big and confortable for the kids! from 3 to 10 years

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 20, 2021
Reviewer name: Lmc526
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best lunch box!

These lunchboxes make packing lunches so much easier!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Mar 6, 2025
Reviewer name: Jessica
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Doesn’t shut

I bought three of these bentgo boxes and one of the boxes the insert will not fit in.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Jessica, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box not closing correctly. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Sep 6, 2022
Reviewer name: Alex L
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great!

It’s great! A little awkward to unzip but other than that it’s perfect my son.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 6, 2023
Reviewer name: Diether
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My daughter loved it

I loved. A backpack that covers all needs. Lunch box and backpack in one.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360