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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,068 ratings1,032 reviews
  1. 5 stars73% (777)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (26)

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Showing 641-650 of 1,032 reviews
Aug 10, 2023
Haley
3 out of 5 stars review

Durable backpack but not a good design

The backpack is really made from good material I wish the inside was bigger. Also the problem with this design is that most kids don’t bring a backpack to lunch. They have to carry the lunchbox water bottles, silverware all separately and that’s hard for younger kids to keep up with so unfortunately this backpack did not work for us for that reason.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from CS

Hi Haley, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jan 21, 2025
Kybluegirl
5 out of 5 stars review

Perfect size

Backpack is perfect size for my preschooler to use currently and grow into the next few years. Just a note, the lunchbox bottom is insulated. You don’t have to put a lunchbox in it. The zipper lunchbox does not fit inside it. But the bentgo box does.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 31, 2021
bayareabento
5 out of 5 stars review

The best invention please make a mini snack size!

I am a little shocked by the mixed reviews, I have only had this a month and impressed with the quality and functionality, there is nothing else out there like this. This product eliminates all the bulk of having to carry an icepack + cooler bag which is huge for me! My toddler is an amazing eater so I throw this in her diaper bag anytime we head out of the house and will use it when she starts preschool as well. I bought a set of these and additional trays with covers so I can prep multiple meals at a time for her. It is compact, yet fits an incredible quantity of food. I hope they come out with additional sizes of the 'chill' products. I would love an even smaller bento snack size as well. I have told all my friends about this and they love them too!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
May 22, 2023
Jess
5 out of 5 stars review

Great for small hands!

I bought this lunchbox for my son for lunches at daycare about ten months ago. He LOVES his lunchbox! He is now 19 months old and he’s able to use it with some help to open and close it. It’s easy for him to carry and it’s just the right size to be able to grow with him through school age. About a week ago the clasp of the box broke off when I was packing his lunch- I contacted Bentgo and they responded SO quickly and are replacing it under the 2 year warranty. I really appreciate customer service that ACTUALLY serves its customers.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Mar 30, 2023
HappyCustomer
5 out of 5 stars review

Great for keeping lunch orderly and cool!

We use these everyday for lunch. The kids love that they have a different food in each section which doesn’t mix and stays cool. The kids all take lunch at different hours and they all say their lunch stays cool for the day! Very happy with this product!

Review from Bentgo
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Dec 23, 2022
kirilou
5 out of 5 stars review

Great lunch box for Preschool

This box is simple and easy to care for. I like the compartment sizes, the freezer pack that fits into the box, and is easy for my little ones to use on their own at lunch time. I do also like that the compartments are leak proof, so things like sauces do not mix into the next compartment.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jan 9, 2024
Msj6
4 out of 5 stars review

Helpful customer service

My kids really like this lunch box. I feel better knowing that they can easily access their food without having to struggle with opening containers or packages at school. I also love that the ice pack is built in for the kids. But make sure you only put the tray in the dishwasher if you have to, not the outter shell. I did not realize that, and the shell warped and caused the lid not to shut. Customer service was very helpful and replaced my lunch box.

Review from Bentgo
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Jul 27, 2023
bhatami
5 out of 5 stars review

The best boxes for kids!

Our kids and I love this box! It fits nicely in my kids' lunch bags and has enough room to put their meal, including a snack, a veggie, and a fruit. It's super easy to wash and lasts so long. Both my kids have been using these boxes for preschool and elementary school. The added bonus is the ice pack! We've used it on hot days to keep their sandwiches cool.

Review from Bentgo
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Aug 25, 2022
Bethgupta
5 out of 5 stars review

Excellent product, excellent service

We have a few Bentgo Chills and they are perfect for our kid's snack for school, road trips, or even just after-school snacks to be able to close the lid and preserve a snack easily if it's not all eaten in the first go. We recently had to reach out with a question about something as well, and their client service process was just as easy and reliable as their products. They're worth the money.

Review from Bentgo
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Oct 13, 2024
stingbat
2 out of 5 stars review

Icepack Does Not Keep Food Cold

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Sarah, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com