This is a great backpack. It has space for everything my son needs and the lunch compartment on the bottom is very handy. However, the drawstring was very weak. The first time we used it we put a water bottle and gently pulled the drawstring and it detached from the backpack. Customer service has been great and is currently replacing the backpack. Give stars for customer service!

We tried the vent go chill box and had trouble closing the clasp. With a quick email over to customer service within two emails we have a new one being sent our way. Customer service was so easy to deal with. We can’t wait to get back to using our bed go chill lunchbox

Bought a set of lunch boxes back in Feb 2022 and over time, it was difficult to shut the lids closed. I contacted customer service and Angelou responded quickly. Within 4 days, I received the replacements. Would recommend. Love our Bentgo lunch boxes and other products we have purchased!

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

We have had the Bentgo Kids Chill lunchboxes for over a year. We love them. I actually bought two more boxes and the replacement trays to do food prep on Sundays. This t makes it super easy to pop it in the box in the mornings. I the boxes ready for the one day and the other one ready for the next day. Then when she gets home I can wash the box and put in a new tray. They seal tightly and do not leak out the sides. Sometimes a little bit will leak from one compartment to the other (like if I add frozen cherries and the juice will sometimes leak) but it’s rare. The only con is that it’s a bit heavy. My daughter actually uses two of these boxes each day- one for a snack and one for her lunch. Both together in the lunch bag is heavy with the food. Because of this we don’t use the ice pack every day (to reduce some of the weight) but it’s nice to have when needed. Definitely worth the purchase and we are extremely happy!

This is a great item, easy for the kids to use at school. Helpful that the tray is dishwasher safe. My only criticism would be that the largest space doesn't accommodate the width of a regular piece of bread, even when the crust is cutoff which is frustrating.

My daughter has used her pink rainbow flower backpack for a while school year of preschool! It has held up so good! Was wonderning if it could be put on the washing machine? I know it says you can wipe it down with a cloth! I want her to use it for kinder too but it’s dirty inside and out!

[This review was collected as part of a promotion.] The bentgo box came in a neatly packed box with care instructions. The box is leak proof and it’s a chill box . The top compartment can be taken and you don’t need to buy a cool pack, the bottom layer acts as cool pack . The food will stay fresh . The portion size is perfect for kids.The lock is easier for kids to open and it’s very compact. Its BPA free and dishwasher safe. The tray is microwaveable . This is definitely a must buy.

[This review was collected as part of a promotion.] This lunch box is perfect for the little ones! It has sections to not allow food to touch without using gobs of Tupperware, it's easy to wipe out and clean, the rubber seal seems very durable as long as it is hand washed. My only semi concern with this is the possibility of mold, so I hand washed it after ever use with a baby bottle brush to get into the tight crevices of the rubber, but if you use press n seal or wrap on the top lid, it will help.

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.