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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,108 ratings1,072 reviews
  1. 5 stars72% (793)
  2. 4 stars16% (172)
  3. 3 stars7% (81)
  4. 2 stars2% (27)
  5. 1 star3% (35)

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Showing 501-510 of 1,072 reviews
Mar 16, 2022
Reviewer name: Vibrant
5 out of 5 stars
5 out of 5 stars review

Vibrant

I love the joyful colors and design. It’s bigger than I thought for my current needs but the extra space will certainly become essential as my almost 3 year old needs to haul more things. I just got it so can’t say but the fabric feels and seems easy to clean. The lunch box compartment fits more than a the lunchbox (utensils, a whole apple?) My kid gasped when she saw it (so cute) She approves. Oh and lots of pockets inside (essential)

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jul 8, 2023
Reviewer name: MAP4
4 out of 5 stars
4 out of 5 stars review

Rocket

I bought this back in August 2022. Brand new from backstock. After few months. The colors started to fade away but I didn’t want to spend more money on another new one. It was nice and simple design for anyone into rockets or space. The back strap for extra support came undone as well.

Review from Bentgo
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Sep 4, 2023
Reviewer name: Momof3
5 out of 5 stars
5 out of 5 stars review

Clever Creation for Kids!

This is such a clever and simple way to ensure my kids are getting the appropriate portions of healthy food in a school day and that out will be fresh when they get to it at lunchtime! Bonus, bentgo customer care is an awesome team to experience. We had an issue with our first purchase and they were more than helpful in resolving our concerns!

Review from Bentgo
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Mar 28, 2024
Reviewer name: Sjp10
5 out of 5 stars
5 out of 5 stars review

My daughter loves this Bentgo box!

I ordered this Bentgo box for my young daughter. And she loves it so much. She mostly loves that it’s pink haha. But I love how easy it is to clean and store. Also it is so nice that it has a rubber material around the entire box to protect it from drops which young children often do! As a preschooler the size is absolutely perfect for her. She enjoys eating out of it!

Review from Bentgo
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May 9, 2023
Reviewer name: jon93551
5 out of 5 stars
5 out of 5 stars review

Sturdy, Vibrant Colors, Good Zippers...Love It!

This backpack is excellent! It looks exactly as advertised, and it's clearly made from quality materials including the zippers judging by its feel and how it holds up at school in the hands of my toddler. WHAT I LOVE: - The dedicated lunchbox compartment is really nice. It even has a zippered mesh pocket inside where you can slip your ice packs, and it has an insulated lining! - The stretchy water bottle sleeve is convenient. - The optional companion products with matching print are very cool and worth buying in my opinion! You can see in the photos the other items that I bought: the ice packs, the water bottle, and the stainless steel bento lunchbox (which IS heavy as reviewers mention but also will last forever I think). - Customer service is great! The silicone handle on the matching water bottle tore somehow and they sent me a new one right away. WHAT YOU MIGHT WANT TO KNOW BEFORE BUYING: - Pay attention to the dimensions. I think it offers plenty of space and it's perfect for my toddler. However, if you're looking for an extra large backpack for your teenager to carry all of their textbooks, binders, and tablet, this is probably not for you I'm guessing. - Not really a big deal at all but I noticed that the side mesh pocket feels a little close to the bottom zipper. Sometimes I'm worried it will snag there. So far so good, so probably just a very minor concern. OVERALL OPINION: Worth buying. I can see why it has good reviews. Love it!

Review from Bentgo
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May 22, 2023
Reviewer name: Jess
5 out of 5 stars
5 out of 5 stars review

Great for small hands!

I bought this lunchbox for my son for lunches at daycare about ten months ago. He LOVES his lunchbox! He is now 19 months old and he’s able to use it with some help to open and close it. It’s easy for him to carry and it’s just the right size to be able to grow with him through school age. About a week ago the clasp of the box broke off when I was packing his lunch- I contacted Bentgo and they responded SO quickly and are replacing it under the 2 year warranty. I really appreciate customer service that ACTUALLY serves its customers.

Review from Bentgo
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Sep 10, 2025
Reviewer name: Juliette 1227
3 out of 5 stars
3 out of 5 stars review

Less than

I bought several of the Bentgo with the chill and without. They leak but it claims that it doesn’t leak. The food does not stay in the individual compartments. If the bentgo is in your lunch box and stands vertical the food will get mixed. Most lunch bag have the be tho vertical. I have not tried the snap and go but it does not have a chill.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Juliette 1227, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box and thank you for being a loyal customer! We’re sorry to hear about the leaking and food mixing when stored vertically—that’s certainly not the experience we want for you. While the box is designed to be leak-resistant with thicker foods (like yogurt or dips), it performs best when kept flat in a lunch bag. For vertical carry, we’d recommend exploring our Bentgo Kids Snap & Go or the Bentgo Chill Max XL, which may be a better fit for your needs. We’d love to help troubleshoot with you further and make sure you have a lunch box that works the way you need it to. Please reach out to us directly at support@bentgo.com or call us at 714-668-0300—we’re here to help. Thank you, Jessica Bentgo Customer Support

Sep 6, 2023
Reviewer name: Sarita
5 out of 5 stars
5 out of 5 stars review

Kids loved it

Love the lunch boxes especially the built in ice pack. The only thing is when I put yogurt in there for my son, he brought it back with yogurt all inside. So I was told to add plastic Saran Wrap. And it worked :) also mold will grow in if you don’t dry completely, so remember dry completely before storing.

Review from Bentgo
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Aug 11, 2023
Reviewer name: An-Da
5 out of 5 stars
5 out of 5 stars review

Super Convenient!

I purchased a bentgo backpack last year for my son who was just starting kindergarten! He loved his backpack so much! The lunchbox compartment is absolutely amazing and so convenient. The quality is very nice as well I just wish the side mesh pocket could be made out of a thicker type of a fabric as it’s very easy to break just by putting a heavy water bottle in it. Other than that it’s an amazing backpack and I’m purchasing another one in a different print for my son to start first grade this year!

Review from Bentgo
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Oct 6, 2023
Reviewer name: lunch03
5 out of 5 stars
5 out of 5 stars review

Great for kids school lunch

We bought 2 of these when our kids started a new school and needed to start taking their lunches each day. We love the build in ice pack! We did have an issue with one of them not closing but I contacted support and they replaced it without issue. Would def. recommend this product.

Review from Bentgo
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