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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 751-760 of 796 reviews
Sep 24, 2018
Reviewer name: Dorothy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

12 inch foam mattress

I purchased the 13 inch foam mattress and we found it very hot and uncomfortable

Helpful?70GQ544Y4G6E13582600595
Sep 30, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not whst ee expected

If your looking for firm this is for you

Helpful?70GQ544Y4G6E13582600595
Sep 10, 2021
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome mattress.... Firm but slightly soft.

Awesome mattress.... Firm but slightly soft.

Helpful?70GQ544Y4G6E13582600595
Apr 19, 2022
Reviewer name: Tony
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Firm

It’s very firm if that’s your cup of tea have at it

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reply from Supplier Response

Hi Tony. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945.

Dec 31, 2021
Reviewer name: HelloWorld
1 out of 5 stars
1 out of 5 stars review

Disappointed

After letting it sit for 4 days, it only rose to a little less than 10 inches.

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reply from Supplier Response

Hi there! We're so sorry to hear that you are experiencing issues with your Serta SleepToGo 12" memory foam mattress and would like to get this resolved for you. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 18, 2021
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Waste of Money

Says it is memory foam. More like concrete. Most uncomfortable mattress ever. I returned to Sam's the next day.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hello Jason, We are sorry the Sleep ToGo 12" mattress did not meet your expectations. Thank you for taking the time to provide us with your honest review. Your feedback helps us get better.

Nov 2, 2023
Reviewer name: Andy
3 out of 5 stars
3 out of 5 stars review

Only 10 inches

I agree with other reviews. Mattress is fine except it never got thicker than 10 inches, even a year later.

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Jul 16, 2019
Reviewer name: stephanieg
5 out of 5 stars
5 out of 5 stars review

Best Mattress we've ever had

We now have 5 of these mattresses in our household. Firm and supportive yet soft on pressure points.

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Mar 30, 2021
Reviewer name: DL77
3 out of 5 stars
3 out of 5 stars review

Great

Mattress is firm as advertised. Which is why I bought it, very comfortable, great value for the price.

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Oct 26, 2021
Reviewer name: Sandiflylady
3 out of 5 stars
3 out of 5 stars review

I bought this mattress about 4 months ago as. Is still too firm. I’m wondering if we can buy a mattress topper that is less firm.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.